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When a new technology or opportunity is created, it is up to industry verticals to decide how, when, and where to exploit its potential. Communication service providers (CSPs) will find it challenging to adopt and implement technology such as blockchain. We have already discussed the benefits and possibilities of blockchain for telecommunication providers. While the benefits of adopting blockchain in the telecommunications business are clear, putting the theory into practice may not come easily. It is important that Communication Service Providers (CSPs) work in synergy, looking beyond obvious solutions if they are to take full advantage of the potentially huge advantages distributed ledger technology can offer. The following advice on adopting blockchain are based on the onerous experience of early adopters of blockchain. Collaborating and sharing of information Telecommunications companies can substantially improve their services by sharing or joining forces with each other. It is vital that these companies work together…

Black Lotus Labs, a division specializing in threat intelligence at Lumen Technologies that focuses on identifying malware and cyber security threats, has announced the discovery of a group of compromised websites that have been used in watering hole attacks in the past. All visitors who browse one of the sites would be unknowingly infected and vulnerable to the attacker stealing a copy of their Windows authentication credentials that could be used to impersonate them.   The activity was only recently brought to light and was discovered on several Ukrainian and one Canadian website. These attacks target websites by inserting a malicious function into the website’s code, which is then executed by the victim’s machine. This type of attack has been used for many years, including the high-level compromise that was traced to the San Francisco International Airport website in April 2020.   When analyzing the attacks in Ukraine and Canada,…

The global telecommunication services provider, DIDWW, is committed to continuous improvement and is always pushing the boundaries to enhance the customer experience. The company has announced an expanded feature set for its cloud communications platform, which now includes  a “billing cycle” capability.   This highly useful feature allows customers to set the specific number of billing cycles before their DID subscription expires, making inventory administration convenient and easier to plan ahead. By taking advantage of this new feature, customers will be able to manage their DID numbers in a more efficient and productive manner by customizing and automating the ordering process to fit any use-case.   The DIDWW self-service portal offers an easy way to order, configure and manage virtual numbers in real-time. The latest update to this platform is a perfect example of how to simplify the DID management process and enhance business productivity. The company continues to add innovations to the user…

Enterprise networking and security leader Cisco, has unveiled a new, expanded Secure Access Service Edge (SASE) offering. This is a step for Cisco towards radically simplifying security and networking by helping network operations (NetOps) and security operations (SecOps) teams securely connect users to applications.   Cisco delivers the capacity to purchase all of the key components of a SASE product in a one-stop offering, making it easy to transition to a single subscription service in the future. Cisco provides all key elements of the SASE architecture, including best-in-class networking, remote access, cloud security, zero trust network access, and observability. Cisco aims to incorporate these components into a single subscription service and provide seamless, secure access to any application on any network or cloud, wherever end users are located.   According to Cisco, the reason for combining all SASE components into one package is that it allows companies a shorter time-to-market.…

IBM and Telefónica Argentina (Movistar) have announced a live, fully operational Open RAN network that will act as a proof of concept (PoC) for the delivery of commercial mobile services to the city of Puerto Madryn, Argentina, covering 81,000 urban residents. The launch allows for the testing of live, commercial traffic and provides an early proof point for the technology as it continues to develop.   IBM has led the system integration process, assembling components and systems from a number of software and hardware vendors, including Altiostar, Red Hat, Quanta, Gigatera and Kontron, from pre-integration all the way through to full deployment.   Open RAN is a state-of-the-art radio access network technology that enables interoperability for transforming a radio network into an open cloud environment in which multiple vendors can participate to create a better and more efficient service network. When using Open RAN, operators can combine hardware and software…

Snom, an international manufacturer of IP phones for businesses and professionals, has updated the functionality of its A190 headsets to make day-to-day calling more efficient for users. The company launched its wireless A190 headset in 2019. For businesses with a DECT multicell installation, the headset offers the ability to roam up to 50 metres indoors and 300 metres outdoors without losing signal. It provides excellent broadband sound, including noise and echo cancellation, and a talk time of up to seven hours thanks to an integrated lithium-ion battery. When the battery runs out, the A190 is equipped with a voice output that informs the user in advance. Until now, transferring or muting via the headset was not possible and could only be done using buttons on a paired Snom DECT phone. However new firmware for the A190, Version 520B1, enables Snom customers to assign functions to the buttons…

Singtel, a Singaporean telecommunications conglomerate, and its Australian subsidiary Optus have expanded their 5G ecosystems by adding Amazon Web Services (AWS) Outposts to their portfolio of hybrid cloud technologies from hyperscale cloud providers in their respective multi-access edge compute (MEC) platforms.    With Amazon Web Services Outpost, MEC will power 5G solutions such as robotics, drones, autonomous vehicles and artificial intelligence to function with very little latency, and closer to end-users. Companies can access MECs with AWS Outposts from the nearest Singtel site, allowing them to seamlessly manage their applications that utilize AWS tools and benefit from extremely low latency data processing.   Furthermore, Singtel may optionally install the MEC with AWS Outposts at the customer’s site for testing, in the case where the customer wishes to keep confidential data on its premises.   Bill Chang, CEO of group enterprise at Singtel said its partnership with AWS will increase the…

Dialpad, a leading cloud communications platform for AI-powered calling, conferencing and contact centers, has announced the launch of the Dialpad Partner Success portal, providing the company’s resale partners with a host of tools and features to help drive business growth. This announcement comes after a record-breaking year for the company.   The Dialpad Partner Success Portal provides additional resources and tools to help resellers and agent partners develop and expand their Unified Communications-as-a-Service (UCaaS), contact centers and collaborative businesses.   The Partner Success Portal is just the first addition to the Dialpad channel program. The company is also developing a new Inside Channel Management (ICM) team to contribute to the growing Channel program. The ICM program will provide special care and attention in an effort to improve relationships with partners. From April 6th,  users will be able to sign up for the new Dialpad Success Portal.   Mike Kane, VP…

Vodia Networks, manufacturer of cutting-edge software-based telephone systems, has announced its 2021 Webinar schedule. A number of industry-leading companies will participate in the webinars, including CyberData, Fanvil, Quest Blue and Yealink. Each webinar will demonstrate the features and ease of use of the new version of Vodia’s industry-leading multi-tenant cloud PBX, version 67, which was released in February 2021. The webinars are designed for both resellers and end-users.    “We’re excited about 67, particularly how perfectly it integrates with Microsoft Teams,” said Vodia CEO Christian Stredicke. “Our best-in-class cloud PBX is the telephony system SMBs need to thrive during these challenging times and going forward. We invite all of our partners and resellers to participate in these webinars, and to invite their customers as well. For SMBs interested in our cloud PBX, we are happy to connect you with an outstanding reseller in your area. Please join us for what…

Juniper Networks, an American multinational corporation that develops and markets networking products, has announced a partnership with PBX-Change, a VoIP and Internet service provider. From now on, PBX-Change will be able to introduce customers to the innovative Flexible Service Edge technology of Juniper’s Software-Defined Wide Area Network (SD-WAN), that provides business quality Unified Communications (UC) and business continuity services.   Combining Juniper’s Flexible Service Edge technology with the capabilities and features offered by PBX-Change will assist customers in optimizing their networks by providing high-speed priority services for critical business applications.   PBX-Change is Tampa’s leading provider of business voice and ultra-high-speed Internet services, specializing in voice, cloud and Gigabit + Internet services. The company is recognized for providing exceptional services to local and national customers.   Ryan Yaldor, CTO of PBX-Change, commented: “From the very beginning, our company’s cornerstone has been the dedicated, specialized service that we offer all of…