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Telecom News

Verizon teams up with Genesys Cloud

By Aiste Kryzanovske February 25, 2021

Verizon Business has announced the addition of Genesys Cloud as part of its global customer experience and contact center offerings. Together with Genesys, the company is able to offer its business customers a cloud-based contact center solution. Genesys Cloud will provide businesses with access to the Verizon network and include a contact-center-as-a-service solution to communicate with their customers. The Cloud-based Contact Center as a Service from Genesys enables businesses to deliver a customer experience (CX) that is top class. The solution is delivered on an end-to-end, cloud-based remote access platform that takes advantage of Verizon’s network. In addition, the Verizon Business customer experience portfolio includes Genesys Engage subscriptions, that provides a passage from on-premises to hybrid cloud and public or private cloud deployments. Furthermore, because contact centers rely on digital, primarily remote operations, Genesys Cloud will allow remote agents to take advantage of all the capabilities the contact…

Telecom News

Ericsson accelerates 5G mid-band rollouts

By Aiste Kryzanovske February 23, 2021

The Swedish multinational networking and telecommunications company Ericsson has introduced three new radios in its enterprise-level Massive MIMO portfolio, and bolstered their RAN Compute portfolio with six RAN Compute products to accelerate the 5G mid-band release and expand next-generation mobile technology. Ericsson stated that the three new radios and six new RAN Compute products will enable operators to make better use of the full spectrum of mid-band, that is around 3.5 GHz. The products are powered by Ericsson Silicon, the company’s system on a chip (SoC), which provides advanced processing capabilities for the rapid development of energy-efficient, high performance networks and ensures greater security. With the new mid-band spectrum, telecom service providers can leverage their 5G spectrum resources to deploy services quickly and efficiently, thereby delivering higher quality and more responsive experiences to mobile broadband subscribers. Mid-band bridges speed, capacity and coverage gaps between low and high frequency…

Telecom News

1&1 Drillisch signs a deal with Telefonica Deutschland

By Aiste Kryzanovske February 17, 2021

The independent German telecommunications company 1&1 Drillisch has announced that it has accepted Telefonica Deutschland’s improved national roaming offer. Drillisch said that if a roaming agreement were to be reached with Telefonica, it would retrospectively add $41 million to its 2020 earnings, which it would book in its 2021 fiscal year. Telefonica Deutschland and 1&1 Drillisch have agreed on the details of a new national roaming agreement after lengthy pricing disputes. Both sides claimed a positive result after the European Commission (EC) helped reach a compromise. The companies are expanding their long-term partnership by transforming the current MBA MVNO contract into a National Roaming Agreement (NRA) under the 2014 Telefónica Deutschland and E-Plus merger remedy framework. The parties are now seeking to complete the contractual details for the NRAs by mid-May 2021. Initially, the NRA includes a 5-year contract period that retroactively starts 1 July 2020 and…

Telecom News

Telus and Google Cloud sign a 10-year deal

By Aiste Kryzanovske February 11, 2021

Google Cloud has announced a new 10-year strategic partnership with the Canadian telecommunications company Telus. The two companies plan to work together on developing new services and products for several key industries, including healthcare, agriculture, security and connected homes. Through this partnership, Telus will accelerate the adoption of its public cloud on the Google Cloud enterprise platform to ensure greater interoperability across its IT backbone and network infrastructure. Google Cloud will also become one of Telus’ partners in providing 5G services and Multi-Access Edge Computing (MEC), which uses the Google Cloud-powered application platform Anthos. Telus and Google Cloud will prioritize collaboration to improve their Canadian customers’ social, economic, environmental and health performance, and at the same time, work to reduce their carbon footprint. Telus will also use Google Cloud Contact Center AI to improve customer interaction and reduce costs. One of the main areas of focus of…

Telecom News

Nokia to upgrade Deutsche Telekom’s optical network

By Aiste Kryzanovske February 9, 2021

Nokia announced on Monday that Deutsche Telekom (DT) has chosen the Finnish multinational telecommunication provider to convert DT’s optical network into a service-oriented platform. The transformation will allow Deutsche Telekom to provide its customers with an improved service quality experience, by upgrading the existing network to an expansive and automated one. The use of automation will help the operator to simplify and organize operational tasks to make more efficient use of network resources. Deutsche Telekom will adapt Nokia’s optical transport portfolio to become a higher-capacity, self-regulating network that meets residential and Industry 4.0 requirements. This gives Nokia the opportunity to promote its ‘Wave’ Brand optical transport portfolio: the Nokia WaveFabric service-ready platforms and the Nokia WaveSuite software portfolio, that includes the Nokia 1830 Photonic Service Switch (PSS) provided by the PSE- V family of coherent DSPs (digital signal processors). This solution will revolutionize Deutsche Telekom’s optical backbone network…

Telecom News

Atos and RingCentral launch Unify Office in the UK

By Aiste Kryzanovske February 2, 2021

The French international IT services and consulting company Atos has announced the first release of Unify Office (UO) in the UK. This initiative is a combined effort with RingCentral, a global provider of cloud communications, collaboration, video conferencing and contact center solutions. This announcement follows a similar US rollout earlier in January. Unify Office is a cloud team collaboration and communications service provided by Atos Unify together with RingCentral. Unify Office delivers all features required by present-day team members, in one place, on any device, and from anywhere. Unify Office enables businesses to easily communicate and collaborate with best-of-class voice, video and team messaging functionalities. This can be done from anywhere and using any device by means of a single enterprise solution. By using Unified Office, customers can move from traditional on-premises telephony systems to Unify Office under RingCentral at their own pace, while continuing to use…

Telecom News

Telefónica and IBM announce Cloud Garden 2.0

By Aiste Kryzanovske January 28, 2021

Telecommunications giant Telefónica has expanded its long-standing technology partnership with IBM and announced the release of Cloud Garden 2.0, the next step in Telefonica’s cloud services platform to accelerate application modernization. Cloud Garden 2.0 is supported on IBM Cloud Pak and Red Hat OpenShift. The first iteration of Cloud Garden, launched in 2019, was originally based on IBM Cloud Private technology. However, Cloud Garden 2.0 switched to the hybrid Red Hat OpenShift cloud Kubernetes platform and the IBM Cloud Pak for Application. Telefónica customers can now run their applications on containers on premises or in the cloud environment of their choice, along with the simplification and speeding up when launching new solutions. Cloud Garden 2.0 is hosted through Telefonica’s Virtual Data Center in Spain, helping its customers experience low latency and better uptime for managing their applications. Andrés López Hedoire, de Enterprise Product Marketing Director, Telefónica España, commented:…

Telecom News

Cisco to purchase Acacia Communications

By Aiste Kryzanovske January 21, 2021

Cisco, a global giant and provider of IT, networking and cybersecurity solutions, has announced that it has received the final regulatory approval for a $4.5 billion agreement to purchase Acacia. The merger was reportedly approved by the Chinese government’s State Market Regulatory Administration (SAMR) on Tuesday. The consent from SAMR was the last hurdle to clear for Cisco to complete the deal. Cisco’s plans to acquire Acacia Communications were first announced in July of 2019. The deal was on a fully diluted basis to buy the company for $70 per share in cash for a total of $2.6 billion. Cisco had then received the regulatory go-ahead from the United States, Germany and Austria. Cisco has received the approval under certain conditions. According to SAMR, the deal could progress as long as Cisco and Acacia continue to fulfill existing contracts in China, as well as supply Chinese companies in…

Telecom News

Colt launches a cloud-based voice solution for Microsoft Teams

By Aiste Kryzanovske January 14, 2021

The international telecommunications company, Colt Technology Services Group, has announced that it is releasing its Cloud Session Border Controller (SBC) in partnership with AudioCodes. This cloud-based voice solution provides Direct Routing as a Service to quickly enable PSTN calls for Microsoft Teams. The Colt Cloud SBC provides an important step towards speeding up and simplifying the implementation of PSTN calling in Teams. With Direct Routing as-a-service, provided by the cloud-based voice solution, users do not require on-premises hardware or hardware in a data center. According to the company, the new service provided more efficiency for both large and small businesses, as onboarding was completed in less than a week. Developed in collaboration with AudioCodes, a leading provider of smart voice networks, this new offering is an extension of Colt’s Intelligent Communications offering that was launched in 2019. The power of Microsoft 365 and Teams, along with Colt’s voice and…

Telecom News

Deutsche Telekom to sell its Dutch T-Mobile unit

By Aiste Kryzanovske January 12, 2021

It has been announced that Deutsche Telekom, a German telecommunications company, is looking to sell its Dutch subsidiary T-Mobile Netherlands for approximately €5-6 billion. The company is aiming to sell the Dutch mobile phone operator to private equity investors. In 2015, Deutsche Telekom was unsuccessful in trying to sell T-Mobile Netherlands in an attempt to reduce its debt and raise funds to help acquire spectrum for T-Mobile US. Six years ago, the company considered leaving the Dutch market and had seen interest from Liberty Global. Nonetheless, the potential sale did not go through and Liberty Global later merged the Ziggo cable unit with Vodafone Netherlands. Since then, the Dutch unit has grown. Instead of seeking another buyer, Deutsche Telekom decided to expand its operations in the country. In 2017, the company published a €190 million merger with Tele2’s local branch. At the time, Deutsche Telekom said it wanted to…