KPN revolutionizes Netherlands’ 5G landscape with the introduction of 5G standalone, promising higher speeds, improved latency, and network slicing capabilities. Pioneering tests with Ericsson in cloud gaming applications showcase its immense potential for consumer and business applications, setting the stage for a 2024 rollout.
Altice UK increases its stake in BT to 24.5%, fueling speculation about the company’s intentions. Despite no current plans for acquisition, the move highlights the shifting landscape of the telecommunications industry and the growing trend of insiders acquiring significant stakes in UK telco groups.
5G rollout challenges prompt MNOs to consider innovative collaboration with neutral host providers, enabling shared infrastructure and accelerated network expansion while navigating cost concerns and growing user demands.
NTT and Cisco collaborate in launching IoT solutions as a managed service, targeting sectors like manufacturing and healthcare. Combining expertise, they aim to enhance security, decision-making, and lower operational costs. With repeatable solutions, faster deployment and predictable benefits are possible, but customization is still necessary for unique requirements.
Italy’s Ministry of Enterprise proposes €1.5 billion in support for the nation’s telecom sector, including tax breaks and funding for fiber upgrades, potentially revitalizing the struggling industry and fostering a competitive environment.
The traditional customer lifecycle is changing, and businesses are increasingly looking for ways to reach new and existing customers on their terms. The most successful companies will be the ones that invest in technology that allows them to communicate with their customers in ways that are simple and personalized. SMS texting is now being used by an increasing number of companies across all sectors for advancing customer relationship management. As efficient and effective communication has always been a cornerstone of good customer service, companies that invest in a comprehensive SMS strategy are likely to gain a competitive advantage in the highly rivalrous multi-channel customer communications race. This article will explain A2P messaging, the advantages it may provide to your company, and how to make use of this technology. What is A2P SMS? A2P messaging, also known as application-to-person messaging, is an SMS messaging system in which a person receives messages…
UK’s ambitious gigabit broadband and Net Zero goals face rural challenges; ACOME’s Nanomodule technology emerges as a game-changer, significantly reducing the cost of fibre deployment and helping meet environmental targets.
Eircom Fined €2.5 Million Due to Overcharging Its Customers The Irish Commission For Communications Regulation (ComReg) fined Eircom, owner of Eir mobile operator, €2.5 million for overcharging approximately 76,000 customers from 2015 to 2021. ComReg ruled that Eir must refund affected customers, totaling an estimated €6.7 million, equating to around €88 per customer. Eircom acknowledged a “broken bundle” issue and committed to identifying and reimbursing affected customers, although the process may take time. Eir plans to implement system updates, including a new billing system, to prevent similar problems in the future. The company aims to complete all agreed measures by the end of the year. Read the full article. TalkTalk Partners with CityFibre TalkTalk has formed a strategic partnership with CityFibre, enabling its wholesale customers to access CityFibre’s business Ethernet infrastructure. This collaboration is part of TalkTalk’s strategy to work with multiple providers and expand its product offerings. The move…
BT and ServiceNow join forces to launch a contact-centre-as-a-service (CCaaS) offering, streamlining digitalization for businesses and public sector clients. This cloud-based solution promotes flexibility, cost-efficiency, and innovative services for a seamless user experience.
Telecom operators worldwide tackle rising energy demands and stringent regulations by adopting renewables and innovative technologies. Transparency in green initiatives helps retain customers, while tailored energy strategies and efficient power systems promote sustainability in the industry.
