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Development Capital has announced a €6 million investment in IP Telecom, a leading Irish provider of cloud-based VoIP to customers.
Telecom News

Development Capital’s investments in Irish SMEs reaches €100 million following €6 million investment in IP Telecom

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Development Capital has announced a €6 million investment in Internet Protocol Telecom Limited (IP Telecom), a leading Irish provider of cloud-based voice over internet protocol (VoIP) and unified communications telephony services to SME & Enterprise customers in Ireland. The minority investment will be used to accelerate the company’s organic and acquisitive expansion plans in the business telephony sector, with intention to increase annual revenues from a forecast of €6m in 2023 to €11m in FY2024. The investment in IP Telecom brings Development Capital’s total investments in Irish SME’s to €100m since 2013.

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Ericsson and TPG are in the process of developing an AI-powered analytics tool, which is reported as the first of its kind in the region.
5G

Exploring Ericsson and TPG’s Innovative AI Analytics Tool for 4G/5G Networks

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In a first for the region, Ericsson and Australian operator TPG are creating a cloud-native AI-powered analytics tool, designed specifically to streamline 4G and 5G networks. With the power to predict and fix performance issues in real-time, this tool aims to enhance response times to network issues and reduce reliance on complex infrastructure analysis. Showcasing TPG as an early adopter, this technology also enhances network flexibility as usage increases, allowing for tracking of around five million subscribers.

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Five9 has unveiled its plans to acquire Aceyus, a prominent player in advanced data integration and analytics.
CPaaS

Five9 Strengthens CX Platform with Aceyus Acquisition

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Five9, the renowned provider of the Intelligent CX Platform, has unveiled its plans to acquire Aceyus, a prominent player in advanced data integration and analytics. The announcement comes as Five9 continues to bolster its capabilities and expand its market presence in the realm of customer experience solutions. Aceyus is recognized for its comprehensive suite of pre-built integrations, which enable the aggregation of data from various sources.

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Zoom Video Communications has unveiled its state-of-the-art London Engagement Hub, situated in the heart of Holborn, London.
UCaaS

Zoom’s Innovative London Hub Ushers in a New Era of Work

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In a groundbreaking move, Zoom Video Communications has unveiled its state-of-the-art London Engagement Hub, situated in the heart of Holborn, London. The new hub is poised to revolutionize the way we work, championing experiential working hubs supported by cutting-edge technology. This announcement marks a significant stride towards modernizing the workplace as we know it.

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Read an interview with ​​Mike Mol, the Founder and CSO of Cloud Group NV and dive into the story behind Cloud Group.
People & Interviews

Cloud Group – Setting New Standards in Cloud PBX Solutions

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Cloud Group NV has emerged as a key player, reshaping the way businesses communicate and collaborate. Founded in 2014 by three visionary partners, Cloud Group has quickly risen to prominence in the Belgian market. I had the opportunity to interview ​​Mike Mol, the Founder and Chief Sales Officer of Cloud Group NV and dive into the story behind Cloud Group, their unique value proposition, and their plans for the future.

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Etc to repurpose idle street cabinets into EV charging points
Telecom News

Transforming Telecom Cabinets into EV Charging Points: Challenges and Opportunities

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BT’s innovative Etc unit is poised to launch trials repurposing outdated street cabinets into electric vehicle (EV) charging points. Aiming at a smooth transition during the UK’s fiber rollout, this pioneering step initially caters to BT Group and Openreach employees in Northern Ireland, with plans for public engagement. However, the venture’s ultimate impact rests heavily on successful pilot performance.

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Aaron Alter, the CEO and Co-Founder of Telgorithm, sheds light on the recent changes in the A2P messaging industry and 10DLC registration.
People & Interviews

Q&A with Telgorithm: Expert insights on how to navigate the new mandatory A2P 10DLC industry requirements

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To shed light on the recent changes in the A2P messaging industry, we sat down with Aaron Alter, the CEO and Co-Founder of Telgorithm, a leading cloud communications enablement API platform. Telgorithm delivers automated and reliable A2P text messaging API solutions, assisting businesses in navigating the complexities of the ever-changing A2P messaging market while scaling their operations seamlessly.

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Five9 announced that Frost & Sullivan has recognized it as a leader in the European Cloud Contact Center Market, 2023.
CCaaS

Five9 Recognized as European Cloud Contact Center Leader

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Five9, Inc., a provider of the Intelligent CX platform and listed on NASDAQ as FIVN, announced today that Frost & Sullivan has recognized it as a Growth and Innovation leader in the Frost Radar™: European Cloud Contact Center Market, 2023. The Frost Radar™ report highlights key criteria, including the company’s long-standing presence in Europe, consistent growth, effective go-to-market strategies, robust customer support, commitment to local markets, and investments in transformative technologies such as AI integration.

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