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The ‘Global State of CX 2024’ report by CX Network highlights rising concerns about data privacy and security. Eaton’s NetDirector KVM over IP switches allow remote management of up to 32 devices with robust security, space-saving design, and compatibility. DE-CIX study shows 70% of major US Internet Exchanges are now neutral. Lanner unveils the ECA-6051, a high-performance edge AI server.

A new high-capacity data backbone spanning the UK, Netherlands, Germany, Denmark, and Norway promises increased capacity and redundancy. XL Axiata and Ericsson team up to integrate 4G and 5G services into a cloud-based network. AppDirect introduces AppDirect AI, a secure marketplace allowing users to create AI apps without coding. Cynomi expands its vCISO services to European MSPs and MSSPs, prioritizing data localization.

In a transformative development for the telecommunications and enterprise sectors, Italtel, a global ICT company, has forged a strategic alliance with Nearby Computing, a leader in edge-to-cloud automation and orchestration platforms. This partnership is poised to expedite the deployment of 5G solutions, private networks, and edge computing, representing a major leap forward in the industry.

Telefónica, a leading telecommunications operator, has sealed a fresh agreement with tech giant Google Cloud aimed at turbocharging Telefónica’s journey into cloud adoption and AI-driven innovation. The deal, which extends the strategic collaboration between the two entities for another three years, is poised to usher in a wave of advancements across various fronts.

SIPPIO, the global leader in voice enablement, and Clerk Chat, the leading conversational messaging platform, have today announced the launch of ‘SIPPIO Text Messaging by Clerk Chat’. Available immediately, the new service seamlessly integrates SMS/MMS and WhatsApp Business directly into Microsoft Teams, with Apple Messages for Business coming soon.

Virgin Media Business Wholesale, a division of Virgin Media O2, has significantly upgraded the Manchester Equinix MA5 data center with advanced high-capacity fibre routes, enhancing connectivity in Manchester and the broader north of England. This upgrade positions the Manchester MA5 as a crucial node within Virgin Media Business Wholesale’s extensive network, which includes over 160 data centers across the UK.

Deutsche Telekom, the German telecommunications giant, is ramping up its international wholesale services with a focus on the emerging API (Application Programming Interface) ecosystem. The company’s Global Carrier division has introduced a suite of services known as Global Carrier Digital Services, providing wholesale customers with access to a range of APIs to enhance their own offerings.

Mavenir, a leading cloud-native network infrastructure provider, has announced a landmark five-year Strategic Collaboration Agreement (SCA) with Amazon Web Services (AWS) aimed at transforming the deployment of telecom workloads on the AWS platform. This strategic collaboration will involve joint efforts to optimize Mavenir’s technology for seamless development, testing, integration, and application of cloud-native solutions, leveraging AWS’s high availability, scalability, and security capabilities.