383 Results

automation

Search
Portrait of her she nice lovely attractive pretty cheerful cheery wavy-haired lady holding in hands cell playing game free time isolated over bright vivid shine orange background, week 25
News Roundup

A quick roundup of the news in Telecoms | Week #25

By

Cisco to Acquire Accedian, Enhancing Service Assurance Cisco has announced its plan to acquire Accedian, a Canadian network optimization specialist, in order to improve its service assurance offerings and enhance the Cisco Networking Cloud. Accedian, known for its SaaS-first service assurance platform, has extensive experience in complex networks and will bring valuable capabilities to Cisco. The CEO of Accedian emphasized the importance of performance visibility and its role in automation, telco cloud environments, and 5G services. Cisco’s General Manager praised Accedian’s expertise and collaboration, and the acquisition is expected to be finalized in the first quarter of Cisco’s FY 2024, with potential benefits for Cisco’s service assurance portfolio and networking solutions. Read the full article BT and British Army Partner for Wide-Scale Wi-Fi Deployment BT and the British Army have entered into a multi-million-pound agreement to deploy managed Wi-Fi services, called MOD Wi-Fi, across 162 sites in the UK. The…

by
Keep Reading
Social network concept. 5g
5G

CSP-Hyperscaler Collaboration: Expanding Connectivity with Network Slicing & 5G Solutions

By

CSPs and hyperscalers collaborate to develop innovative end-to-end solutions for diverse connectivity options, such as Mobile Private Networks and 5G Network Slicing. Cloud-native approaches, cross-domain OSS automation, and evolving RAN and Transport domains contribute to optimizing their partnership, unlocking new revenue prospects, and expanding market opportunities.

by
Keep Reading
Young business woman using wireless earphones mobile internet data holding smartphone talking on mobile phone
5G

5G Ecosystem Growth: Balancing Innovation and Sustainability in Telecommunications

By

The race for 5G dominance in the US continues, with AT&T focusing on standalone 5G architecture and monetizing services like gaming and augmented reality. With a cautious approach to Fixed Wireless Access, AT&T targets legacy copper network customers while embracing sustainability, AI, and automation for better energy efficiency and environmental impact.

by
Keep Reading
call center workers in headphones are working at modern office. Mutare services.
Telecom News

Mutare Partners with Five9 to Combat Unwanted Calls in Contact Centers

By

Mutare Inc., the leading provider of voice threat defense solutions, has announced a new partnership with Five9, a renowned Intelligent CX Platform provider. As part of this collaboration, Mutare’s Voice Traffic Filter is now available on the Five9 CX Marketplace. This integration offers contact centers a seamless solution to combat unwanted phone calls by combining Mutare’s powerful voice defense technology with the Five9 Intelligent CX Cloud Contact Center. The Five9 Intelligent CX platform handles billions of call minutes annually and offers a range of features such as digital engagement, analytics, workflow automation, workforce optimization, and practical AI. These capabilities aim to enhance customer experiences, empower contact center agents, and drive tangible business outcomes. Alongside their dedicated personnel and strong customer relationships, this integrated solution sets Five9 apart in delivering exceptional CX. Chuck French, Mutare’s Chief Growth Officer, emphasized the significance of the telephone as a critical component of a world-class…

by
Keep Reading
Man with phone in yellow background holding thumbs up. Week #20
News Roundup

A quick roundup of the news in Telecoms | Week #20

By

Eircom Fined €2.5 Million Due to Overcharging Its Customers The Irish Commission For Communications Regulation (ComReg) fined Eircom, owner of Eir mobile operator, €2.5 million for overcharging approximately 76,000 customers from 2015 to 2021. ComReg ruled that Eir must refund affected customers, totaling an estimated €6.7 million, equating to around €88 per customer. Eircom acknowledged a “broken bundle” issue and committed to identifying and reimbursing affected customers, although the process may take time. Eir plans to implement system updates, including a new billing system, to prevent similar problems in the future. The company aims to complete all agreed measures by the end of the year. Read the full article. TalkTalk Partners with CityFibre TalkTalk has formed a strategic partnership with CityFibre, enabling its wholesale customers to access CityFibre’s business Ethernet infrastructure. This collaboration is part of TalkTalk’s strategy to work with multiple providers and expand its product offerings. The move…

by
Keep Reading
Roundup week #19
News Roundup

A quick roundup of the news in Telecoms | Week #19

By

MTN Considers Axian Telecom Bid MTN is considering a bid from Axian Telecom for its operating units in West Africa, specifically Guinea-Bissau, Guinea-Conakry, and Liberia. The potential deal is aligned with MTN’s ongoing efforts to reshape its portfolio, and the three units collectively account for 6.1 million of MTN’s customers and contributed to 0.7% of EBITDA. MTN’s first quarter financial results reported an 8.6% EBITDA growth and revenues of ZAR52.8 billion ($2.8 billion), a 15.6% YoY increase. With discussions with Axian Telecom still at an early stage, any announcement on a final agreement might not be expected soon. Read the full article. Deutsche Telekom Sees Q1 Success Deutsche Telekom (DT) has raised its earnings guidance for 2023 to around €40.9bn, up from its previous forecast of €40.8bn. This follows strong Q1 results, with the group’s US business T-Mobile US a key driver behind the raised forecast, having recently raised its…

by
Keep Reading
Load More