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Telecom News

plan.com announces brand-new Hosted Voice solution

By Aiste Kryzanovske May 6, 2021

Technology and platform provider plan.com has announced a new market-leading Hosted Voice solution that allows customers to connect, configure and manage their phone system on a single platform. This new initiative unites a scalable digital phone system with real-time insights, data analytics and simplified navigation on the my.plan platform. The new plan.com’s Hosted Voice solution refers to the evolution of its existing B2B communications solutions that were built from scratch according to partner and customer feedback and input. Moreover, this new offering merges into the company’s my.plan platform and, when combined with its mobile solutions, gives companies employees the ability to work and stay connected anywhere. This solution offers the latest hardware combined with a unique variety of features and embedded customization having a broad range of features, controls and instant alerts, allowing users to create a solution that meets their unique business needs. Some of the…

Telecom News

T-Mobile US and Zyter partner on telehealth

By Aiste Kryzanovske April 29, 2021

T-Mobile US, an American wireless network operator, has announced a partnership with Zyter, a provider of cloud-based, software as a service (SaaS) digital health products. The companies are partnering to deliver virtual healthcare solutions to healthcare organizations and their patients across the US, including telehealth and remote patient monitoring and care team collaboration. The alliance comes at a time of high demand for virtual healthcare. Since the start of the pandemic, 51% of US residents have expressed concern about visiting hospitals and other healthcare facilities. The partnership aims to make virtual care accessible to more people in order to improve patient outcomes, lower readmission hospital rates and improve patient wellbeing. This agreement will serve healthcare organizations in providing remote and secure communications between patients and health care teams in order to monitor, diagnose, and remotely treat patients wherever they are, making use of the T-Mobile 4G and 5G…

Top 10 VoIP providers in 2021

By Aiste Kryzanovske April 26, 2021

A good VoIP provider ensures seamless online telecommunications services of the highest quality for business of all sizes, making interactions easier and more gratifying for both employees and customers. Plus, the best thing about VoIP services is that they are less expensive than traditional phone systems and much easier to set up. In addition, with cloud VoIP, clients can move direct extensions to new geographic locations with just a few clicks in the provided self-management platform. However, choosing the right service provider is not such an easy task. With so many options, how do you decide which one is right for you? If you are having a hard time choosing one, then you are in the right place. In this article, we discuss the top-rated VoIP systems for 2021. 8×8 Inc. provides cloud communications and customer engagement solutions. This includes voice, contact center, video, mobile and unified communications…

Telecom News

A quick roundup of the news in Telecoms | Week #16

By Aiste Kryzanovske April 23, 2021

European Commission proposes new AI regulations The European Commission is proposing new rules that would allow it to ban any type or deployment of AI that it considers high-risk. The organization also proposes much stricter rules and limitations on the use of biometric data, such as law enforcement using face recognition. Violation of the rules may result in fines of up to 6% of the offending company’s total global turnover. For the biggest tech companies, that sum could reach billions. The commission’s digital chief, Margrethe Vestager, said: “On artificial intelligence, trust is a must, not a nice-to-have.” Read more at: https://tinyurl.com/5e8wcufu Cisco to invest $100 million to combat climate change Cisco has unveiled plans to invest $100 million over the next 10 years to help fight climate change, using the fund in its name for initiatives aimed at reducing emissions and educating communities. Cisco’s efforts will be global, and funding…

Telecom News

Vodia announces interoperability with SIPTRUNK

By Aiste Kryzanovske April 13, 2021

Vodia Networks (“Vodia”), maker of cutting-edge software-based telephone systems, is pleased to announce it has successfully completed interoperability with SIPTRUNK, a BCM One company. SIPTRUNK, based in the Atlanta metropolitan area, is a premier SIP trunking provider for resellers, agents, dealers, and IT consultants selling SIP trunks. The successful interoperability of Vodia’s award-winning cloud PBX software with SIPTRUNK SIP trunks provides SIPTRUNK partners a seamless integration with Vodia’s certified, award-winning VoIP telephone system with SIP Endpoints compatible with MS Teams and all the built-in telephony options required to work from anywhere. Please register for a demo account here http://demo.siptrunk.com/. SIPTRUNK was founded by telecommunications experts with more than 50 years’ combined SIP trunking experience. The company provides a best-in-class services platform to companies looking to build a SIP trunking practice and a recurring revenue stream selling SIP trunking services. “SIPTRUNK is dedicated to providing resellers with a…

Guides & Tips

Expert tips for adopting blockchain for Telcos

By Aiste Kryzanovske April 12, 2021

When a new technology or opportunity is created, it is up to industry verticals to decide how, when, and where to exploit its potential. Communication service providers (CSPs) will find it challenging to adopt and implement technology such as blockchain. We have already discussed the benefits and possibilities of blockchain for telecommunication providers. While the benefits of adopting blockchain in the telecommunications business are clear, putting the theory into practice may not come easily. It is important that Communication Service Providers (CSPs) work in synergy, looking beyond obvious solutions if they are to take full advantage of the potentially huge advantages distributed ledger technology can offer. The following advice on adopting blockchain are based on the onerous experience of early adopters of blockchain. Collaborating and sharing of information Telecommunications companies can substantially improve their services by sharing or joining forces with each other. It is vital that these companies work together…

Telecom News

A quick roundup of the news in Telecoms | Week #14

By Aiste Kryzanovske April 9, 2021

Spain approves entry for MWC participants The organizers of the Mobile World Congress 2021, which will take place in Barcelona this summer, have received much-needed good news from the Spanish government. Spain currently bans “non-essential” travel to and from non-EU/Schengen countries. But the GCMA, which manages the MWC, has announced that people who have registered for the event will be classified as “highly skilled workers” and therefore will be excused from this restriction. The GSMA intends to provide the Spanish authorities with details of all registrants and registrants will also be provided with a confirmation of participation. Read more at: https://tinyurl.com/35z7nub5 Lumen signs a deal with T-Mobile US Lumen Technologies has taken a major step in expanding its latest edge computing service with a new deal with T-Mobile US. This agreement will allow Lumen to receive access to the operator’s 5G network to reach more of the company’s customers. The…

Telecom News

DIDWW enables custom billing cycles for efficient DID number management

By Aiste Kryzanovske April 6, 2021

The global telecommunication services provider, DIDWW, is committed to continuous improvement and is always pushing the boundaries to enhance the customer experience. The company has announced an expanded feature set for its cloud communications platform, which now includes a “billing cycle” capability. This highly useful feature allows customers to set the specific number of billing cycles before their DID subscription expires, making inventory administration convenient and easier to plan ahead. By taking advantage of this new feature, customers will be able to manage their DID numbers in a more efficient and productive manner by customizing and automating the ordering process to fit any use-case. The DIDWW self-service portal offers an easy way to order, configure and manage virtual numbers in real-time. The latest update to this platform is a perfect example of how to simplify the DID management process and enhance business productivity. The company continues to add innovations to the user…

Telecom News

A quick roundup of the news in Telecoms | Week #13

By Aiste Kryzanovske April 2, 2021

MessageBird acquires 2 companies The cloud messaging platform, MessageBird, has announced the acquisition of two companies that will increase its customer engagement portfolio. The goal of MessageBird is to improve communications between companies and their customers. Their multi-channel technology aims to give customers the opportunity to communicate with the business in a way they like, rather than limiting the business to the currently-preferred method. Buying 24sessions and Hull provides MessageBird with even more possibilities. The company believes that consumers prefer to use messaging rather than voice calls and are proposing that businesses use this method of communication to cater to customers. Read more at: https://tinyurl.com/9nedkjns ETSI published TR 103 639 for timeslicing The European Telecommunications Standards Institute (ETSI), known for its universally accepted standards such as UMTS, 4G and TETRA, has published TR 103 639. The technical report describes a system and metrics for timeslice measurement methodologies for assessing the…

Telecom News

A quick roundup of the news in Telecoms | Week #12

By Aiste Kryzanovske March 26, 2021

Google announces their Network Connectivity Center Google has announced a new product, the Network Connection Center (NCC). NCC is described as a revolution in the simplification of on premises and cloud networking. This new product is an initiative to provide a single control panel for a company of any size to manage all of its networks globally. The Network Connection Center is said to effortlessly join together VPNs, partners and dedicated interconnects, as well as third-party routers and Software-Defined WANs, in order to optimize connectivity, reduce operational burden and minimize costs. Read more at: https://tinyurl.com/xaaypzwr AT&T signs a 12-year contract with the US Treasury Department AT&T has cemented a $231 million and 12-year contract with the US Treasury Department to modernize the agency’s voice and data networks and ensure cyber security protection. This agreement is part of the General Services Administration’s (GSA) Enterprise Infrastructure Solutions (EIS) technology procurement program. Under…