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BAI
Telecom News

BAI Communications expands to Italy

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In conjunction with key local industry experts, BAI Communications, a worldwide communications infrastructure provider, has launched the next phase of its international growth plan with its entrance into Italy. The company’s goal is to deliver neutral host connected infrastructure solutions to one of Europe’s strongest telecoms markets.   BAI Italia is the company’s first European business outside of the United Kingdom and Ireland, bolstering its position as a regional leader in 5G and shared infrastructure. BAI Italia will focus on providing low latency and limitless capacity neutral host networks to ensure that Italians can remain connected in congested metropolitan areas.   The group’s vast capabilities will be leveraged by the experienced leadership team to design, develop, manage and fund the critical connectivity infrastructure required to advance digital innovation. The organization will expand existing connections with mobile network operators (MNOs), businesses and municipalities to create a future-ready platform that will be…

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Sunrise
Telecom News

Sunrise UPC taps DIDWW to streamline international business communications for enterprise customers

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Sunrise UPC GmbH, Switzerland’s largest, private telecommunications company supplying individual and corporate clients with mobile, Internet, TV and fixed network services, has teamed up with DIDWW, a global telecommunications operator providing first-rate VoIP communication and SIP trunking services, to launch its new business oriented product – Business Voice International.   DIDWW and Sunrise UPC established the partnership to launch Business Voice International to provide local and national phone numbers for small and medium-sized companies situated in Switzerland and operating globally. This new service will allow businesses to improve communications with their international subsidiaries at a time when employee connectivity around the world is more important than ever. This collaboration will allow Sunrise UPC to provide reliable, premium quality, geo-redundant and fully compliant voice services with broad coverage.   By leveraging DIDWW’s extensive phone number inventory, the Swiss operator will offer local and national numbers in more than 60 countries with…

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The effects of remote communication during distancing era

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Who knew we would start the new decade with so many conference and video calls with colleagues, friends and family? If you feel tired or burned out after all these virtual calls, meetings or conferences, welcome to the club. So many people are experiencing this phenomenon that it has even been given the name “Zoom Fatigue”. “Zoom fatigue” describes fatigue, anxiety or burnout associated with excessive use of virtual communication platforms. “Zoom fatigue”, like other experiences accompanying the pandemic, is widespread, intense and completely new. So, the question is: what effect does the increased use of virtual communications have on our well-being? How does remote communication affect workers? The amount of virtual meetings have gone through the roof, with hundreds of millions of online encounters taking place every day, as protocols of social isolation have physically kept people apart. It is frustrating when most of our socialization takes place online,…

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Webex Hologram
Telecom News

Cisco unveils AR communications solution Webex Hologram

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Cisco has released a sneak peek at its next-generation hybrid work collaboration tool. Webex Hologram is the industry’s first real-time meeting solution that combines feature-packed Webex meeting capabilities with immersive 3D holograms using augmented reality headgear.   Webex Hologram is a solution that will add augmented reality to the company’s collaboration platform. Webex Hologram claims to produce lifelike, real-time holograms of actual people when used with AR headsets like Magic Leap and Microsoft HoloLens.   This innovative technology provides a “1 to many” presenter experience, which allows for remote involvement from several users. In contrast to other services that restrict usage to fixed angle views, all users can now concurrently enjoy a multi-dimensional experience. The presenter may communicate using both physical and digital content using Webex Hologram, allowing participants to co-create and actually interact.   Jeetu Patel, executive vice president and general manager, Cisco Security and Collaboration, commented: “Webex Hologram…

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Telinta
Telecom News

VOXOX and Telinta team up to offer a full portfolio of VoIP solutions to Internet Telephony Service Providers

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VOXOX, a 5G-enabled AI cloud communications company, together with Telinta, a global leader in cloud-based white label VoIP switching and billing, today announced a comprehensive portfolio of solutions and a joint promotion for Internet Telephony Service Providers (ITSPs).   Using Telinta’s hosted TeliCoreTM softswitch platform, ITSPs and their resellers can easily use VOXOX’s high-quality DIDs in over 100 countries, U.S. Toll-Free Numbers, SMS, and A-Z VoIP Termination to offer a complete portfolio of VoIP services.  This includes popular services such as Hosted PBX, SIP Trunking, Mobile VoIP calling via a brandable smartphone app, Business and Residential VoIP, Conferencing, and WebRTC, and other services which combine the power of VOXOX’s network, with Telinta’s white label carrier-grade switching and billing.   “VOXOX’s strategic focus on analyzing the data behind the billions of calls and texts we process monthly helps us ensure that our communication solutions are solving the biggest needs for our…

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communication

Technology’s impact on society’s communication

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Over the past few decades, technology has improved the overall standard of living for many people. These advancements affect an individuals ’ways of communication, learning and thinking, and help society to interact with each other on a daily basis. Altogether, technology plays an important role in the life of society. Without it, people would still live within their traditional geographical boundaries. Technology has evolved incredibly quickly. Today, it’s hard to imagine life without technology, including the Internet, phones and computers. As these forms of communication become increasingly ubiquitous, it is important to examine their impact on people’s lives, well-being and relationships. The positives Communication technology has given people tools to not only keep in touch with each other, but also express their feelings and opinions to a broader audience than would otherwise have been possible. Such innovations have made life easier for many and provided resources and tools to lead…

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5G solutions
Telecom News

NEC and Red Hat partner to deliver 5G solutions

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Red Hat, a provider of open source solutions, has announced a partnership with NEC Corporation to deliver 5G solutions built on Red Hat OpenShift, the industry’s leading enterprise Kubernetes platform. With this partnership, NEC will be able to deliver its next-generation suite of core capabilities to the OpenShift platform.   The NEC 5G core network solutions operating on Red Hat OpenShift will allow organizations to leverage 5G in many applications, including the 5G core, 5G radio access networks (RANs), edge computing, artificial intelligence, machine learning, and more, creating new income opportunities.   This cloud-native network function (CNF) infrastructure will offer service providers a common telecommunications cloud infrastructure for a variety of use cases, helping to reduce management and operational costs. Service providers will also be able to reap the benefits of using an open, horizontal platform that can reduce total cost of ownership (TCO) by 30%, according to an ACG…

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VoIP changed telecommunications

How VoIP changed telecommunications

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Ever since VoIP disrupted the telecom sector, things have never been the same. In today’s fast track world everyone is familiar with this technology. Maybe not by name, but certainly with the use of it. By using VoIP with a capable Internet connection, you can call anyone, anywhere in the world, without paying your network service provider for the call. Starting to sound familiar, right? Today, VoIP is the dominant force in telecoms and continues to grow in influence. VoIP is becoming more and more valued by the companies requiring communications, which basically includes every company in existence today. It is predicted that the VoIP market will grow by 12% between 2019 and 2025. All thanks to its low cost, decentralization and extensive capacity. It is clear that VoIP is adapting to the cosmopolitan era that Immanuel Kant philosophized about. It is clear – VoIP advancement continues to strengthen its…

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acacia
Telecom News

Cisco to purchase Acacia Communications

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Cisco, a global giant and provider of IT, networking and cybersecurity solutions, has announced that it has received the final regulatory approval for a $4.5 billion agreement to purchase Acacia. The merger was reportedly approved by the Chinese government’s State Market Regulatory Administration (SAMR) on Tuesday. The consent from SAMR was the last hurdle to clear for Cisco to complete the deal.   Cisco’s plans to acquire Acacia Communications were first announced in July of 2019. The deal was on a fully diluted basis to buy the company for $70 per share in cash for a total of $2.6 billion. Cisco had then received the regulatory go-ahead from the United States, Germany and Austria.   Cisco has received the approval under certain conditions. According to SAMR, the deal could progress as long as Cisco and Acacia continue to fulfill existing contracts in China, as well as supply Chinese companies in…

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Vonage
Telecom News

Vonage to drive Fisher & Paykel customer service communications

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Vonage, a global provider of VoIP business communications, has been selected by global appliance maker Fisher & Paykel to promote customer service communications to their clientele in Australia, New Zealand, Singapore, United Kingdom and the US. The company now uses Vonage’s messaging API to offer customers on-the-spot support notifications for maintenance via SMS. The API also helps businesses improve post-sales, especially regarding the way customers can provide feedback when services have been completed, so that the company can continually improve their services. In addition, the Vonage Messages API, built into the Fisher & Paykel platform, provides automatic and instant SMS confirmations and reminders for all technician appointments. This platform also includes self-service links for customers to easily cancel or reschedule an appointment. Fisher & Paykel Appliances EVP Marketing and Customer Experience, Rudi Khoury, commented: “Today’s customers want to be responded to instantly. They want regular updates from businesses…

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