TalkTalk is revolutionizing customer service by transitioning to the Kraken platform, becoming the first major broadband provider to adopt it. This move aims to enhance service delivery and customer management experiences.
Telinta, a global leader in cloud-based softswitch solutions, introduces a new feature for ITSPs, enabling businesses to send outbound SMS via Auto-Attendant prompts. This allows seamless customer engagement, such as sharing online ordering links or reservation details.
Amazon is making a bold move in the AI landscape, aiming to invest $100 billion by 2025. This investment primarily targets Amazon Web Services’ (AWS) AI infrastructure, showcasing the company’s commitment to enhancing AI-driven services.
Qualcomm’s record Q1 2025 financial performance showcases substantial growth in its QCT business, with notable rises in handsets, automotive, and IoT sectors. This success also highlights Qualcomm’s strategic focus on edge AI technology, enhancing AI inference efficiency across Snapdragon-powered devices.
SoftBank is investing $25 billion into OpenAI, launching SB OpenAI in Japan to deliver AI-powered enterprise solutions under the Cristal intelligence brand. Partnering with Arm for scalable AI integration, the venture targets major Japanese corporations.
AT&T and Nokia are deepening their collaboration to enhance AT&T’s voice network with Voice over New Radio (VoNR) and cloud-based infrastructure. This partnership optimizes network efficiency, leveraging Nokia’s Cloud Platform to automate service delivery.
Keysight Technologies and the University of Malaga have launched the Malaga 6G Research and Innovation Lab to advance 6G technology. This facility will foster collaboration across industry and academia, focusing on areas like AI-enhanced network performance, digital twins, and secure, scalable architectures.
BT’s new CEO, Jon James, is set to transform BT Business with a UK-centric strategy. Previously leading Nuuday’s revival, his expertise in European telecom markets will boost BT’s focus.
Rakuten Mobile launches “Rakuten AI for Business,” a Generative AI solution designed for Japanese corporate environments, enhancing tasks like document creation and translation with ease. Featuring robust language processing and seamless web browser access, it’s both efficient and affordable.
Comcast is revolutionizing internet speed with its low-latency DOCSIS network, powered by IETF’s L4S standards. Promising lag times “faster than the blink of an eye,” this innovation enhances experiences for FaceTime, gaming, and mixed reality
