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SaaS
Telecom News

Lleida.net signs a SaaS contract with Telefonica Global Solutions

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Lleida.net, a technology services firm, has secured a new deal with the Spanish telecoms giant Telefonica Global Solutions (TGS) to deliver a broad range of SaaS services to TGS customers around the world.   Registered SMS, Registered email, and Lleida.net platforms such as Click & Sign and Openum are all part of SaaS services. Under the terms of the agreement, Lleida.net will deliver SaaS services to TGS clients in Argentina, Colombia, Ecuador, Peru, Venezuela, Uruguay, Mexico, Brazil, Guatemala, El Salvador, Panama, Nicaragua, Costa Rica and Chile. Since 2016, Lleida.net has collaborated with Telefonica’s wholesale, roaming and international divisions.   Telefónica Global Solutions is the Telefónica business division responsible for providing innovative solutions in digitalization processes. It has over 1,500 clients in 170 countries and 110 points of presence that transport an average of more than 15 billion phone minutes per year while transferring 130 petabytes of roaming data. The Telefónica…

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Sky
Telecom News

Sky contributes over £1 million to Sir Lewis Hamilton’s Foundation

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Sky, the European broadcaster and telecommunications company, has established a two-year cooperation with Sir Lewis Hamilton’s philanthropic organization, Mission 44, to address the disproportionately high number of school exclusions among Black pupils in the UK.   The agreement is part of Sky’s £30 million commitment to combating systematic racism, and Mission 44 will receive over £1 million over a two-year period. Sky has previously established a fund to help Black company owners in the UK as part of its £30 million pledge to make a difference in areas affected by racism and to utilize the power of its voice and platform to address racial injustice. Sky has also committed to a three-year relationship with Kick It Out, which aims to promote inclusiveness in football and make it easier for fans to report prejudice.   Sky’s collaboration with Mission 44’s  social projects such as grant funding for Multi-Academy Trusts to invest…

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Branded Caller ID
Telecom News

T-Mobile and CTIA to work on Branded Caller ID

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T-Mobile has announced their collaboration with CTIA, the wireless industry association, to create best practices for new and improved Caller ID features for corporations. Businesses and organizations will be able to provide confirmed calls with an immediately identifiable Caller ID display, including the organization’s logo or name, on compatible handsets using this new Branded Caller ID (BCI) service.   BCI, according to the company, builds on the STIR/SHAKEN framework’s verification by affirmatively identifying businesses or organizations that are calling, such as doctor’s offices and banks, so that these parties can reach their customers, who are currently reluctant to answer unknown numbers and may miss important and wanted calls. In the summer of 2021, T-Mobile USA showcased this technology.   According to T-Mobile research, in 2021, 78% of consumers missed an essential call because they did not identify the caller. Trusted calling is more vital than ever for customers and organizations…

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robocalls
Telecom News

Americans received over 50 billion robocalls in 2021

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Robocalls threaten people’s privacy and tarnish the reputation of the telecoms industry by subjecting subscribers to unwanted and intrusive telemarketing and scam practices. In 2021, American customers received an estimated 50,507,702,500 robocalls, which is nearly 10% more than the 45.9 billion robocalls received in 2020.   YouMail, a free robocall prevention program and call protection service for mobile phones, provided the most recent statistics.   Americans received nearly 3.6 billion robocalls in December 2021 alone, with an average of 115.1 million calls each day and 1,332 calls every second. Scam calls declined by 4% in December, while telemarketing calls decreased by 18%, payment reminders decreased by 18%, and alerts and reminders decreased by 11%. On the whole, the scam category topped the list for the year, accounting for about 30 billion scam or spam calls, or slightly under 60% of all calls, a sizable amount of presumably unwelcome calls. While…

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12 articles for 12 days of Christmas 2021

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With Christmas fast approaching, we would like to present 12 articles to read during the 12 days of Christmas. We hope that this collection of articles will take you on a joyous voyage of telecom business, VoIP, and personal development education. It has been over a year since organizations rushed from the traditional office to a virtual workplace due to the coronavirus. The transition from office to home leads to other changes: many of us now communicate much more often in the virtual world, rather than face-to-face, which means that nonverbal communications are now more important than ever.   Full article: https://voip.review/2021/02/08/importance-nonverbal-communication-virtual-environment/ Most phones today allow users to see the calling party’s phone number before they answer. This feature, called Caller ID or Calling Line Identity (CLI), is a way to let people know who is calling and decide whether they want to answer the call or not. However, callers…

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Trends
Market Trends

Trends to shape the Telecom Industry in 2022

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Technology is rapidly progressing, resulting in a significant acceleration in technological advancements. Technological improvements have boosted innovation, agility and market development. Telecommunications is one of those businesses where experts debate which developments will have the most influence in the near future, as the latest technologies are essential in a fast-moving and fast-changing sector like telecoms. Now that we are getting closer to the start of 2022, it is time to look at the trends that will influence the telecom business in order to better grasp how this sector will change in the coming year. So, let us take a look at some technological advancements so you know what to look forward to and embrace. Wi-Fi 6 Wi-Fi 6 is a Wi-Fi network with an extendeds range, allowing for a higher density of connected devices, and providing faster communications. For starters, expanding Wi-Fi 6 networks will increase capacity, speed and reduce…

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TIM
Telecom News

KKR considering TIM takeover

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The Italian telecoms operator TIM is evaluating the US investment group’s KKR expression of interest in acquiring the full capital stake of the company, a potential 11 billion euro transaction. The proposal was lodged by the US investment fund at a price of €0.505 per share, a 45.7 percent premium over the share’s closing price on Friday.   TIM described KKR’s expression of interest as “friendly,” with the goal of securing approval from TIM’s board and management. Telecom Italia said its board of directors met and addressed the fund’s interest in initiating a prospective public tender, which is subject to a four-week period of due diligence and clearance from the Italian government, that has veto power over the group’s purchase.   Although TIM is a private corporation, because it is considered a strategic asset for Italy, the Italian government has the right to decline any purchase that it believes would…

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DDoS
Telecom News

DDoS assaults are becoming a growing danger

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There has recently been a significant surge in Distributed Denial-of-Service (DDoS) assaults all around the world. A DDoS attack is a malicious attempt to interrupt regular traffic to a targeted server, service, or network by flooding the target or its surrounding infrastructure with excessive Internet traffic.   Cloudflare has reported that it has neutralized a Distributed Denial-of-Service attack that leveraged about 15,000 compromised devices and topped at just under 2 Tbps of bandwidth. The assault was believed to have employed a combination of Mirai-infected Internet of Things devices, which are frequently used to conduct enormous DDoS attacks, and unpatched versions of the GitLab developer tool.   The DDoS assault comes only a few weeks after Rapid7 announced a GitLab vulnerability on November 1, 2021, rated a full 10.0 on the CVSS severity scale, that could be leveraged to enable an attacker to remotely run code, and warned that exploitation would…

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VCC Live
People & Interviews

Adam Zeibig of VCC Live: Seeking for a win-win scenario

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In the fast-paced and demanding world of telecommunications, where new technologies and challenges are always around the next corner, Adam Zeibig, Carrier Manager at VCC Live, is always seeking for a win-win scenario. Read the VoIP.Review exclusive interview with Adam, in which he discusses his experience, motivations, and challenges working in the telecommunications sector, as well as his outlook on the future of AI and IoT in telecoms. Tell us about VCC Live and about your role in the company.  VCC Live is a cloud-based contact center software providing company that is headquartered here in Budapest. But we also have legal entities in Germany and the United States. At the time I started here in the company, which was one and a half year ago, a little bit more than one and a half year ago, we had roughly 65 employees working for us, but during that time we…

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contact center
Telecom News

DIDWW and Daktela team up for extended contact center reach

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To keep up with rising customer expectations, contact center service providers strive to offer a broader range of services and expand their area of coverage. The Czech technology company Daktela, that specializes in providing complete solutions for contact centers and customer communications, has announced a strategic partnership with DIDWW, a global telecoms operator that offers premium quality VoIP communication and SIP trunking services for businesses and telecom carriers all over the world. As part of this cooperation, Daktela will benefit from DIDWW’s extensive virtual phone number coverage, allowing its contact center business to grow and operate efficiently across multiple countries and territories. While maintaining one of the largest VoIP cloud infrastructures in Europe, Daktela continues to expand its market presence globally. For this purpose, the company will use the DIDWW API and online portal for immediate service provisioning. In addition, Daktela will also utilize DIDWW’s fully compliant global…

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