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12 articles for 12 days of Christmas 2021

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With Christmas fast approaching, we would like to present 12 articles to read during the 12 days of Christmas. We hope that this collection of articles will take you on a joyous voyage of telecom business, VoIP, and personal development education. It has been over a year since organizations rushed from the traditional office to a virtual workplace due to the coronavirus. The transition from office to home leads to other changes: many of us now communicate much more often in the virtual world, rather than face-to-face, which means that nonverbal communications are now more important than ever.   Full article: https://voip.review/2021/02/08/importance-nonverbal-communication-virtual-environment/ Most phones today allow users to see the calling party’s phone number before they answer. This feature, called Caller ID or Calling Line Identity (CLI), is a way to let people know who is calling and decide whether they want to answer the call or not. However, callers…

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Trends
Market Trends

Trends to shape the Telecom Industry in 2022

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Technology is rapidly progressing, resulting in a significant acceleration in technological advancements. Technological improvements have boosted innovation, agility and market development. Telecommunications is one of those businesses where experts debate which developments will have the most influence in the near future, as the latest technologies are essential in a fast-moving and fast-changing sector like telecoms. Now that we are getting closer to the start of 2022, it is time to look at the trends that will influence the telecom business in order to better grasp how this sector will change in the coming year. So, let us take a look at some technological advancements so you know what to look forward to and embrace. Wi-Fi 6 Wi-Fi 6 is a Wi-Fi network with an extendeds range, allowing for a higher density of connected devices, and providing faster communications. For starters, expanding Wi-Fi 6 networks will increase capacity, speed and reduce…

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TIM
Telecom News

KKR considering TIM takeover

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The Italian telecoms operator TIM is evaluating the US investment group’s KKR expression of interest in acquiring the full capital stake of the company, a potential 11 billion euro transaction. The proposal was lodged by the US investment fund at a price of €0.505 per share, a 45.7 percent premium over the share’s closing price on Friday.   TIM described KKR’s expression of interest as “friendly,” with the goal of securing approval from TIM’s board and management. Telecom Italia said its board of directors met and addressed the fund’s interest in initiating a prospective public tender, which is subject to a four-week period of due diligence and clearance from the Italian government, that has veto power over the group’s purchase.   Although TIM is a private corporation, because it is considered a strategic asset for Italy, the Italian government has the right to decline any purchase that it believes would…

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DDoS
Telecom News

DDoS assaults are becoming a growing danger

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There has recently been a significant surge in Distributed Denial-of-Service (DDoS) assaults all around the world. A DDoS attack is a malicious attempt to interrupt regular traffic to a targeted server, service, or network by flooding the target or its surrounding infrastructure with excessive Internet traffic.   Cloudflare has reported that it has neutralized a Distributed Denial-of-Service attack that leveraged about 15,000 compromised devices and topped at just under 2 Tbps of bandwidth. The assault was believed to have employed a combination of Mirai-infected Internet of Things devices, which are frequently used to conduct enormous DDoS attacks, and unpatched versions of the GitLab developer tool.   The DDoS assault comes only a few weeks after Rapid7 announced a GitLab vulnerability on November 1, 2021, rated a full 10.0 on the CVSS severity scale, that could be leveraged to enable an attacker to remotely run code, and warned that exploitation would…

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VCC Live
People & Interviews

Adam Zeibig of VCC Live: Seeking for a win-win scenario

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In the fast-paced and demanding world of telecommunications, where new technologies and challenges are always around the next corner, Adam Zeibig, Carrier Manager at VCC Live, is always seeking for a win-win scenario. Read the VoIP.Review exclusive interview with Adam, in which he discusses his experience, motivations, and challenges working in the telecommunications sector, as well as his outlook on the future of AI and IoT in telecoms. Tell us about VCC Live and about your role in the company.  VCC Live is a cloud-based contact center software providing company that is headquartered here in Budapest. But we also have legal entities in Germany and the United States. At the time I started here in the company, which was one and a half year ago, a little bit more than one and a half year ago, we had roughly 65 employees working for us, but during that time we…

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contact center
Telecom News

DIDWW and Daktela team up for extended contact center reach

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To keep up with rising customer expectations, contact center service providers strive to offer a broader range of services and expand their area of coverage. The Czech technology company Daktela, that specializes in providing complete solutions for contact centers and customer communications, has announced a strategic partnership with DIDWW, a global telecoms operator that offers premium quality VoIP communication and SIP trunking services for businesses and telecom carriers all over the world. As part of this cooperation, Daktela will benefit from DIDWW’s extensive virtual phone number coverage, allowing its contact center business to grow and operate efficiently across multiple countries and territories. While maintaining one of the largest VoIP cloud infrastructures in Europe, Daktela continues to expand its market presence globally. For this purpose, the company will use the DIDWW API and online portal for immediate service provisioning. In addition, Daktela will also utilize DIDWW’s fully compliant global…

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INVADE
Telecom News

DIDWW and INVADE collaborate to support predictive dialing for market research

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DUBLIN, Sept. 22, 2021 – INVADE, a provider of an industry-leading predictive dialer solution for the market research industry, has teamed up with DIDWW, a global telecoms operator that offers premium quality VoIP communications and SIP trunking services. INVADE’s innovative dialer system will be supported by DIDWW, thereby enabling its customers to efficiently and cost-effectively conduct large-scale outbound phone surveys.  As a popular solution for outbound call centers, predictive dialer software increases the productivity of interviewers by raising the call connect rate while also boosting customer engagement. INVADE has extensive experience in working with market research software and, due to their product’s modular design, they are able to create the best-in-class predictive dialer that meets unique business needs.   DIDWW and INVADE’s partnership will ensure that global market research clients can benefit from secure, uninterrupted service, premium call quality and the ability to access local routes with guaranteed CLI. DIDWW…

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Ariane 5
Telecom News

Ariane 5 launches two telecom satellites

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On July 30, 2021, Ariane 5, a European heavy-lift space launch vehicle developed and operated by Arianespace for the European Space Agency, successfully launched its first flight in nearly a year. The aim of the mission is to deploy a pair of geostationary communications satellites for commercial operators in Brazil and France.   One of the satellites, called the Star One D2, will be operated by Embratel, a Brazilian telecommunications company. The Star One D2 will give Embratel the ability to expand its broadband coverage to new regions in Central and South America, supply Internet access to those in under-serviced areas, and increase X-band payload for government use in the Atlantic region.   The second satellite, named Eutelsat Quantum, which was developed as part of an ESA partnership with satellite operator Eutelsat and major manufacturer Airbus, has an active antenna, a first for the European commercial telecommunications industry. This revolutionary…

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DIDWW
Telecom News

DIDWW implements STIR/SHAKEN to fight caller ID spoofing

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Illegal robocalls have been a major source of consumer complaints at the FCC. Hence, as of June 30, 2021, the Federal Communications Commission (FCC) regulations require that all inbound and outbound voice service providers operating in the United States implement STIR/SHAKEN standards in the Internet Protocol (IP) portions of their network in order to combat the plague that robocalls and spoofed calls have become.   Therefore, in order to comply with these FCC requirements and to maintain customers’ trust, DIDWW, a global telecommunications operator and provider of premium quality VoIP services, has announced the successful implementation of Caller ID authentication through the STIR/SHAKEN set of standards.   The industry-standard caller ID authentication framework STIR/SHAKEN is a set of technical standards and protocols that allow the authentication and confirmation of caller ID information when calling over Internet Protocol (IP) networks.   Caller ID authentication technology allows people to trust the caller…

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PiPcall
Telecom News

PiPcall launches PiPoffice mobile-only business phone app

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PiPcall, a provider of hosted telephony services and solutions for businesses, has released the UK’s first mobile-only business phone system in an application optimized to be used on the personal mobile phones of employees.   The PiPoffice app allows users to work from anywhere, be that in an office, their home or even on the go. The telephone system frees the user from their work desk but keeps all the features of a traditional desk phone system. These features include call recording, conference calling, corporate voicemail, IVR, call groups, call tracking and call logging.   PiPoffice calls are made over mobile networks only. This technology separates business and personal activities on the device and ensures that call expenses are charged according to the organization’s service plan. When using the PiPoffice mobile app, the user does not incur any charges on its personal calling plan. In addition, PiPoffice states that its…

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