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Telecom News

BT and HPE Collaborate to Meet Demands for Hybrid Work and IoT

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BT collaborates with HPE to adapt to the rise in hybrid work and IoT demands, leveraging HPE’s Aruba Networking for a new managed LAN service. This partnership promises heightened flexibility, security and visibility, overcoming the limitations of conventional in-building networks. Despite this, the market faces potential turbulence, particularly from the clearances of backlogged orders affecting enterprise WLAN revenues. While this partnership signifies progress, the changes may create a challenging landscape for those in the industry.

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Telecom News

Investigating BT’s Response to 999 Service Outage: Efficiency vs. Accountability

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Ofcom delves into an investigation concerning BT’s recent 999 emergency call service outage. BT’s back-up system reportedly failed in providing efficient location data, intensifying the emergency identification process. This significant service disruption stirred discussions in Parliament, with technology minister Lord Camrose emphasizing the company’s delayed communication to the government about the issue. While BT extended an apology planned a full internal investigation, Ofcom’s survey will spotlight possible breaches of regulatory norms mandating constant network access to emergency organizations. The potential consequences are yet unclear.

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News Roundup

A quick roundup of the news in Telecoms | Week #25

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Cisco to Acquire Accedian, Enhancing Service Assurance Cisco has announced its plan to acquire Accedian, a Canadian network optimization specialist, in order to improve its service assurance offerings and enhance the Cisco Networking Cloud. Accedian, known for its SaaS-first service assurance platform, has extensive experience in complex networks and will bring valuable capabilities to Cisco. The CEO of Accedian emphasized the importance of performance visibility and its role in automation, telco cloud environments, and 5G services. Cisco’s General Manager praised Accedian’s expertise and collaboration, and the acquisition is expected to be finalized in the first quarter of Cisco’s FY 2024, with potential benefits for Cisco’s service assurance portfolio and networking solutions. Read the full article BT and British Army Partner for Wide-Scale Wi-Fi Deployment BT and the British Army have entered into a multi-million-pound agreement to deploy managed Wi-Fi services, called MOD Wi-Fi, across 162 sites in the UK. The…

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Telecom News

BT Immersive Spaces: Revolutionizing Training and Development with Interactive Tech

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BT’s Immersive Spaces solution, developed with virtual training specialist Immersive Interactive, uses cutting-edge technology to turn walls and floors into interactive surfaces displaying cloud-stored experiences. Compatible with VR, AR, and XR, the technology holds promise in revolutionizing training and development across various industries.

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Week #13
News Roundup

A quick roundup of the news in Telecoms | Week #13

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Vodafone Germany to cut 1,300 jobs in realignment efforts Vodafone Germany has revealed intentions to cut 1,300 positions in management, double functions, and areas with no direct customer interaction as part of a realignment and return to growth effort. In addition, the operator intends to establish 400 new customer-facing positions, resulting in a total loss of 900 positions. The decision comes on the heels of a 1.8% year-on-year decline in fiscal Q3 service income due to client losses in Germany, which is likely to be a special focus of cost-cutting efforts. Telecom companies such as BT and Orange Business have also recently announced layoffs. Read the full article. Five9 launches AI Summary tool for contact centers Five9, a cloud contact center service provider, has released Five9 Agent Assist 2.0 with AI Summary, driven by OpenAI’s language model technology. The solution produces summary highlights of client call recordings in seconds, decreasing…

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