Enreach for Service Providers, part of Enreach, the fast-growing European contact leader, has today announced a partnership with Netherlands-based CloudCTI, which delivers cloud-based CRM and ERP integrations to telecom service providers and resellers. The agreement will provide customers with access to 200+ CRM integrations. It will also support the customer experience (CX), analytics features and AI roadmap within Enreach UP, which combines, UCaaS, CCaaS and productivity tools in a fully converged contact solution, optimised for desktop, IP phone or mobile devices.
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