The GSMA has released a whitepaper that specifies 10 key performance indicators (KPIs) for mobile carriers in the areas of environmental, social and corporate governance (ESG). The GSMA estimates that roughly 600 distinct ESG reporting standards are presently in use across the mobile sector. This diversity not only makes assessing the level of success on an industrial scale challenging, but it also puts a great load on operators, who often invest significant time and effort in data gathering and detailing progress, only to generate a report with little value. The KPIs are divided into four groups, with the GSMA explaining why these divisions were made: Environment – Reporting against environmental KPIs can aid internal decision-making, such as how to develop decarbonization policies and deploy cash to increase energy efficiency. Emissions, energy and waste reduction are the KPIs in this area. Digital Inclusion – Tracking success against…
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