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Fusion Connect, a global Managed Communication Service Provider (MCSP), has announced the availability of new Microsoft Teams Calling Service features. These enhanced capabilities are intended to turn Microsoft Teams into a full business phone system, improving collaboration and productivity for mid-market and corporate businesses in the United States and throughout the world. The newly added features include compliance call recording, a receptionist/attendant console and IT Service Management (ITSM) integration. These features are in addition to those revealed by Fusion Connect in December 2022, which include business continuity, a simpler administrative site and employee productivity tracking. The enhanced features are now accessible in additional countries in Europe, Latin America and the Asia-Pacific region, offering organizations a more complete and simplified solution. With these new features, organizations can make the most of their Microsoft 365 investment while also benefiting from critical collaboration, continuity and workforce management tools. Compliance call…
Fusion Connect launches Operator Connect for Microsoft Teams Fusion Connect, a global Managed Communication Service Provider (MCSP), now offers Microsoft Teams Operator Connect. This new solution ensures the availability of the platform and services, backed by Fusion Connect’s complete service guarantee. With this offering, customers can use Microsoft Teams to make direct calls to mobile devices and landlines using dedicated local phone numbers that can be accessed from any device. By partnering with Fusion Connect for Microsoft Teams calling services, businesses can more fully integrate their use of Microsoft 365 services and benefit from enhanced collaboration, continuity and workforce management capabilities. Read more at: https://tinyurl.com/2tcuw5p4 University of Surrey to research greener telecom networks The University of Surrey has secured a £12 million grant to research the development of more sustainable and resilient telecommunications networks. The 5/6G Innovation Centre at the University of Surrey will act as the project manager for…
