3CX, a provider of commercial communications solutions, and Snom Technology, an IP telephone manufacturer, are celebrating their ten-year strategic technology partnership. Both organizations collaborate closely in the field of customer service with the goal of providing their clients with coordinated solutions. Snom’s Research and Development group guarantees that all new versions and features of the 3CX UCC system are supported by Snom phones. Likewise, 3CX has provided assurance that future Snom phone functions will be compatible with the 3CX system. Both companies’ offerings have always been built on the open SIP standard and have consistently delivered noteworthy solutions. Both are equipped with a wide variety of features with the objective of achieving a high level of barrier-free interoperability between their products. This collaboration will create coordinated and inventive unique selling features that will persuade partners and resellers to use 3CX and Snom technologies in a UCC infrastructure.…
Snom, the top brand for modern IP telephony, has become the first end device manufacturer to integrate its own provisioning app into the new innovaphone PBX dashboard. Configuration data for any Snom device docked at the innovaphone PBX can now be synchronised directly with Snom’s SRAPS (Secure Redirection and Provisioning Service) via a secure interface. Auto-provisioning files from the innovaphone PBX are stored there and made available for each port. This enables innovaphone’s administrators to operate Snom phones at a locally installed innovaphone PBX in ‘zero-touch’ mode using an app. Innovaphone launched its new app store following the release of Version 13r2 of its internationally known PBX system. The store gives partners and customers direct access to useful apps and functions that are part of the communications platform – and is setting new standards for the integration of IP end devices like Snom’s. In the sense of personalising…