Journey.ai, a trailblazing cybersecurity software company, has teamed up with Avaya, a leading contact center provider, to bolster security measures while enhancing the agent experience. The integration of Journey’s biometric authentication technology with Avaya Hybrid Cloud Services (HCS) offers a compelling solution for contact centers, replacing conventional password-based authentication with biometric verification.
Latest Posts:
- The Psychology Behind Successful VoIP Sales Calls
- Synnefo and Aprecomm Unite to Revolutionize ISP Management
- NIS2 Directive Enforces Stricter Cybersecurity Standards in EU
- Nokia Restructures: 2,000 Jobs Cut Amid Strategic Shift
- Vantage Towers Eyes €1B Spanish Asset Sale Amid Dispute
- Airtel & Vonage Launch Unified Communication Platform in India
- DIDWW Launches A2P Messaging Service in Ukraine
- Vodafone to Launch 5G in 2025, Partners with Tech Giants
Tag