Discover the future of telecom with exciting trends set to reshape the VoIP landscape by 2026. From AI-driven automation enhancing customer interactions to the integration of MVNOs and Travel eSIMs boosting global connectivity, these innovations promise to revolutionize the industry. Operators, vendors, and investors must embrace these transformative forces for growth.
The OTT business messaging market is poised for a monumental shift, with a forecasted 45% global increase in traffic over the next two years. WhatsApp’s competitive edge in offering low-cost authentication rates positions it to capture significant market share. For VoIP operators, adapting innovative pricing strategies is crucial to compete effectively.
Sinch, which is pioneering the way the world communicates through its Customer Communications Cloud, is pleased to have been named as an Established Leader in RCS Business Messaging by research firm Juniper Research. Sinch has been recognized for its superior product and positioning, and unmatched capacity and capability.
A recent study by Juniper Research, a leading authority in telecommunications markets, has unveiled a sobering forecast for operators’ revenue derived from business SMS traffic in 2024. Contrary to previous years’ robust growth, the study anticipates a mere 5% uptick in revenue, marking a significant decline from the previous year’s 23% surge.
Juniper Research, in partnership with VOX Solutions, delves into the increasingly critical issue of Artificially Inflated Traffic (AIT) and SMS Trashing impacting the global business messaging sector. The report divulges disconcerting figures, with fraudulent activities such as AIT significantly bolstering operational costs and potentially costing enterprises an alarming $60 million annually.
A recent study by Ericsson and Juniper Research reveals significant growth prospects for the mobile financial services (MFS) sector, forecasting a surge in user engagement and transaction values by 2028. The analysis suggests a shift towards a more diverse offering in mobile money services, predicting that 40% of mobile subscribers will utilize these services by 2028, a notable increase from the current 29%.
