IBM’s integration of Apptio software on Microsoft Azure Marketplace expands solutions for enterprises. With enterprise agile planning, IT financial management, and cloud financial operations tools, this integration streamlines budget management and enhances VoIP services.
Discover the power of the new partnership between Synnefo and Aprecomm, revolutionizing customer experience for ISPs. This collaboration integrates network functionality with advanced support, streamlining operations and enhancing user satisfaction.
Catalogic Software has unveiled significant enhancements to its CloudCasa solution, elevating backup capabilities, expanding Azure support, and enhancing Amazon EKS features. CloudCasa now supports Persistent Volumes without snapshots and integrates with Azure Arc-enabled Kubernetes clusters. These advancements offer robust data protection and disaster recovery for complex Kubernetes environments.
By the end of the first quarter 2018, revenues from the CRM (Customer Relationship Management) market had outperformed those of DBMS (DataBase Management Systems), making CRM the largest market in the software industry. For the period January to December 2017, CRM software sales generated $39.5 billion, compared to $36.8 billion for DBMS. According to expert predictions, it is expected that revenues for CRM software will remain the top market performer for 2018, and will also show the highest growth rate of 16%. Growth will be driven by lead management, customer opinion management, and after-sales management software, each of which has been growing at over 20% during the past 18 months. The CRM solution providers covering the entire customer relationship cycle, including after sales service, are the fastest growing, thanks to their ability to cross-sell additional modules.
