Ofcom has introduced new regulations mandating that internet service providers (ISPs) clearly state whether their broadband uses full-fibre, part-fibre, copper, or cable networks. This aims to eliminate confusion among consumers by providing transparent information on network technologies. By making informed comparisons, customers can better choose the right internet services.
Major UK business groups are urging telecoms regulator Ofcom to extend the automatic compensation scheme for broadband outages to encompass all businesses. This demand highlights frustrations over unreliable broadband services impacting productivity and economic growth. Existing compensation covers only domestic-grade services, leaving many businesses without recourse for connectivity issues.
Ofcom, the UK’s communications regulator, introduces robust measures to combat scam calls from abroad. By mandating that phone companies block calls with fake UK landline numbers, Ofcom aims to curb ‘spoofing’ and protect consumers. With BT successfully blocking up to one million calls daily, the initiative promises enhanced public safety and fewer scam calls.
BT faces a £17.5 million fine from Ofcom after a network fault disrupted 14,000 emergency calls for over 11 hours. This outage highlights the necessity for robust VoIP systems in emergency services.
The UK’s telecommunications regulator, Ofcom, is advancing plans to facilitate shared access to the highly sought-after upper 6 GHz band, proposing two primary frameworks to balance the needs of both mobile and Wi-Fi providers. The first proposed approach, known as variable spectrum split, would allow both mobile and Wi-Fi services to use portions of the spectrum not occupied by the other.
Ofcom, the UK’s telecom regulator, wields new measures to curb fraudulent calls and misuse of Calling Line Identification data internationally. This initiative directly targets scammers exploiting loopholes to feign UK numbers. While exceptions exist for legitimate overseas use, maintaining the balance without obstructing genuine calls is an imperative yet challenging pursuit.
Ofcom’s recent quarterly report reveals a surge in customer complaints against Virgin Media, prompting scrutiny into its cancellation policy. Despite contention from VMO2, the report paints a stark contrast between Virgin Media’s dissatisfaction rates and Sky’s remarkable customer approval.
Ofcom’s proposal to supply backup batteries for mobile sites to improve network resilience has brought forth divergent viewpoints. Vodafone – a prominent voice in the debate – highlights operational complexities and massive costs associated with the backup plan, stressing that mobile operators should not carry the full financial burden.
Under the Online Safety Act, UK’s telecoms regulator Ofcom, gears up to reinforce online safety, focusing on protecting vulnerable users, especially children. Their proposed laws call for tech firms’ accountability, ensuring a thorough content governance to curb harmful material. They seek stakeholder feedback on their initial codes against illegal harms online, marking the end of harmful content and the dawn of user safety.
Ofcom has cemented plans to propel UK’s 5G coverage by introducing the nation’s first millimetre-wave (mmWave) spectrum auction. This will span the robust 26GHz and 40GHz spectrum bands, targeting faster 5G speeds across 68 UK towns and cities. Interestingly, mmWave 5G promises impressive speed and capacity upgrades, but struggles with range and penetrability, making it ideal for densely populated areas. The auction awaits a verdict on a key industry merger before commencement.
