Cresta unveils new AI-driven solutions at Enterprise Connect, transforming contact centers into revenue generators and enhancing customer retention. CEO Ping Wu explores the untapped potential in service conversations, ensuring seamless experiences for organizations.
Telefónica’s Q1 report boasts solid revenue growth and reaffirms 2023 financial guidance, driven by strong performances in Germany and Brazil. Net debt reduction and robust customer base growth signal financial strength, despite lukewarm market reception.
Nokia and Claro Colombia join forces to deploy a cutting-edge private 4.9G wireless network at Sociedad Portuaria Puerto Bahía, enhancing mission-critical connectivity and on-premises data processing. This collaboration aims to strengthen port operations, optimize logistics, and support Colombia’s most advanced multipurpose maritime terminal in its digital transformation journey.
Vodafone welcomes e& as a major shareholder, forming a strategic alliance to enhance connectivity and digital services. With e&’s CEO joining Vodafone’s board, the collaboration paves the way for joint ventures in carrier, wholesale, roaming, and Open RAN technology.
![2016-12-26] "Googleplex", Google Headquarters, Mountain View, California. Google logo on the office building is in this photo. Google releases Pixel Fold.](https://voip.review/wp-content/uploads/2023/05/Shutterstock_552493594.jpg "Google Pixel Fold: Revolutionizing Foldable Smartphones and Camera Capabilities")
Google Pixel Fold, featuring a durable hinge and Tensor 2 processor, aims to revolutionize foldable phones with enhanced camera capabilities and optimized Google apps. Exciting updates include dual-screen interpreter mode and tabletop functionality, paving the way for smartphone innovation.
China Unicom Chongqing and Huawei’s revolutionary Alps-WDM+OSU trial commercial use promises enhanced network capabilities and user experience. The technology offers increased bandwidth, reduced latency, optimized operations, and green development, paving the way for future all-optical transport networks.
Explore the thriving IT industry channel in 2023, featuring an array of technology solutions, new market players, and evolving customer habits. With a focus on customer experience and cybersecurity services, channel firms continue to adapt, maintaining profitability in a dynamic landscape.
Discover the world’s first voice-integrated native CCaaS for Teams, as Oak Innovation partners with ROGER365.io to deliver a Microsoft-certified omnichannel contact center solution, blending seamless call recording and contact center services for enhanced user experience.
Ericsson and Telia join forces to establish the Baltics’ first enterprise 5G network at a key supply site in Estonia, aiming to enhance productivity, agility, and sustainability, while enabling connected use cases like asset monitoring, digital twins, and more. This collaboration also boosts Ericsson’s growing private 5G offerings and emphasizes the potential of private 5G networks in driving innovation across various industries.
Verizon’s innovative deal with infrastructure specialist Vertical Bridge promises accelerated 4G and 5G deployment in the US, showcasing a unique tower leasing model that fosters collaboration and transforms mobile tower management.
