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Carlota Vilalva

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Everyone that has experienced the impeccable voice quality of landline phones has certainly complained, at some point, about the quality of the sound during VoIP calls. Since the first Skype call was made, there has been lots of improvement in the quality and reliability of VoIP calls. However, there are still a few things that can influence the quality of your call. Here are the 5 main factors that have an impact on voice quality during VoIP calls and tips on what can be done to boost your calling experience: 1. Bandwidth is key Internet connection is the main factor that affects voice quality in VoIP conversations. The kind of bandwidth used for VoIP is crucial for a voice call system’s success. Dial-up connections are slower and consequently will not deliver the expected quality. On the other hand, broadband connections provide a much higher voice quality, as long as it is not being…

Bringing together over 600 telecom companies from across 85 countries and 2000 senior-level attendees, Capacity Europe is the largest annual carrier event in Europe. This year’s conference will take place on October 24, 25 and 26 at the Intercontinental in the vibrant and busy city of London, with a pre-event on the 23rd. Designed to offer businesses an opportunity to promote their brand and gain exposure, the event will provide an exhibition room, where more than 130 companies will showcase their products and services in voice, data, peering, cloud, IP connectivity, IPX, data centre, SMS, security and much more- making it Capacity Europe’s largest ever exhibition. In addition, more than 100 private meeting rooms will be available for all companies to get together with clients and potential customers in a reserved and quiet setting. The event makes a solid commitment to all participants through their official website We understand the…

The 2017 IP EXPO Europe was the greatest IT conference of the year for CIOs, heads of IT, security specialists, heads of insight, tech experts and organizations looking to innovate and evolve through technology. Focusing on six IT themes, the event’s 12th edition brought together more than 300 exhibitors from different parts of the technology sector and 300 free seminar sessions at ExCel in London on 4 and 5 of October. Across both days, Artificial Intelligence (AI) was the main topic of discussion, with Stuart Russell, Professor of Electrical Engineering and Computer Sciences at UC Berkley and AI-pioneer providing powerful insights on the reality of AI and whether or not we, as humans, should be concerned about its evolution. “It seems very likely that at some point we will have machines that are more intelligent than human beings,” said Professor Russell in one of his presentations. However, AI wasn’t the…

The Saudis were over the moon with joy after their Minister of Communications and Information Technology, Abdullah Al-Sawah, announced on September 20, that the ban on all voice and video call services, which prevented Saudis and expatriate residents from communicating with the outside world, will be lifted. The decision is part of the new national strategy, known as Vision 2030, to expand the country’s economy and attract more business to the country in sectors such as tourism, entertainment, and telecommunications. The minister tweeted that the unblocking of VoIP calls will be made within a week with the help and support of telecom partners and in line with their #customer_first policy. “And we still strive for more,” he added. Al Sawah confirmed that the Government and telecommunications companies are working closely together to unblock all applications supported by VoIP and soon voice and video calls over the Internet will be available…

Avaya first filed for bankruptcy protection in January 2017, revealing US$6 billion in debt. But after a long and painful eight-month process through the Chapter 11 bankruptcy protection, the company now has a plan to move forward. The plan includes the appointment of Jim Chirico to the position of chief executive officer, effective October 1. Current CEO Kevin Kennedy will retire from both the position and the board of directors but has agreed to remain a part of the company in an advisory role. Under Kennedy, the company transitioned nearly 80% of its revenues to software and services but also went bankrupt amid the IT industry’s shift to cloud and mobile services. Prior to Avaya, the future CEO Jim Chirico held key posts at IBM and Seagate and joined the American tech giant in 2008, where he is currently COO and global sales leader, responsible for Operations, Global Sales, Sales…

The new Android Oreo is smarter, faster and more secure than ever. It comes with a number of new features and improvements such as picture-in-picture and Autofill that allow you to navigate apps seamlessly. Plus, it offers a much better VoIP experience, letting you adjust the volume of a call even when the screen is off. The Volume Keys Smartphones have been able to make and receive VoIP calls for years, but only recently has more and more applications, such as Facebook Messenger and Whatsapp, also included this feature. However, if you regularly use VoIP calling services, you know that VoIP calls don’t work the same way as traditional calls made through your telephone carrier, and the volume keys don’t change the volume if you manually locked the device with the power button in the middle of a VoIP call.te With the new Android Oreo though, this problem has been solved.…

Business owners are always looking for different ways to cut costs and increase their profits. So, if you own a big or small company, you are surely not an exception and know that every cent makes a difference when it comes to the balance sheet. That is why, when an opportunity to reduce your phone bill comes up, it is imperative to grab it. This is where Voice over Internet Protocol (VoIP) comes in. This technology allows your voice to travel via the Internet by transforming it into a digital signal. When this signal arrives to the person you are calling, it is converted back to the traditional phone signal, making the conversation possible. Among the numerous advantages that VoIP can offer your business is the enabling of free local or international calls through the web. There are a few VoIP providers that put limits on their service, like only…

After realizing the advantages that Voice over Internet Protocol (VoIP) can bring through, especially associated with budgets, an ever-increasing number of organizations and companies are shifting to Internet telephony services. With VoIP technology advancing at full speed, the industry is expected to grow even more this year. In view of that, providers and consumers should wisely take into consideration the following 5 VoIP trends that will define the industry in 2017. 1) 5G is around the corner Even though the imminent move from 4G to 5G technology is unlikely to occur before 2020, providers will surely start talking and making noise about it in 2017. The incorporation of 5G will bring far more benefits than just an upgrade to faster speeds. It will completely revolutionize how carriers deliver communications. Although this may not affect the speed and safety of VoIP in the office, it will bring many benefits for people…

Next Caller – the three-year-old startup based in New York- provides the most advanced caller identification system to any business vulnerable to phone fraud. Generally, this includes banks, financial institutions, retailers, and government agencies. Though as companies strengthen and improve their fraud detection structure, so do fraudsters refine their tactics to attack, costing businesses more money and time, and making life more difficult for real customers. The most recent fraudulent method has been phone spoofing – when criminals manipulate their phone number and trick a business into thinking that they are a real customer. The technology created by Next Caller allows companies to instantly verify caller identities, certify phone numbers, and flag all forms of call spoofing by analyzing data before, during, or after the call, then delivering a threat-level analysis in milliseconds. This system enables businesses to take action faster when suspicious calls are detected and to validate real customers ensuring…