Author

Kamile Bigenyte

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Micro Plus Software Ltd, known as Tollring, has formed a strategic equity alliance with Amity Solutions to enhance voice analytics and recording through Generative AI-powered applications. This collaboration will expand Tollring’s global reach and product offerings, leveraging Amity’s AI Lab resources to provide cutting-edge AI capabilities and comprehensive communication solutions.

Australia-based Infoblox recently published an insightful report on the hybrid and multi-cloud maturity of APAC organizations. The report reveals that APAC firms are either lagging or leading in cloud management. Key findings emphasize the benefits of strategic investments and collaboration in hybrid, multi-cloud environments to optimize security and efficiency.

Vodafone launches LTE-M, an LPWAN technology for IoT devices with low data and power needs. Converge ICT partners with Ribbon to triple its fiber network capacity. Nokia partners with BxA to enhance its Network as Code platform for healthcare applications. Hayo launches a global IoT platform for MNOs and enterprises, enhancing efficiency and connectivity with cloud-native technology and AI.

NLX, an AI platform specializing in advanced conversational experiences, has acquired Radish Systems and its patented ChoiceView technology. This acquisition integrates visual elements into voice transactions, enhancing user experience and customer service efficiency. NLX’s commitment to multimodal capabilities paves the way for more immersive, trust-building interactions in customer journeys.