Anticipated mobile and broadband price hikes this April could resonate with a multitude of customers. Key carriers, EE, Three, and Vodafone, plan substantial increases, impacting users financially. Meanwhile, telecom regulator Ofcom has proposed banning mid-contract price rises linked to inflation.
Diving deep into Ookla’s RootMetrics’ study reveals a thorough testing of UK mobile networks, with EE claiming the Overall RootScore Award, outperforming in reliability, accessibility, and offering a network speed almost twice as fast as its nearest rival. However, when it came to 5G performance, the laurel went to Three UK in an intense rivalry.
T-Mobile US, a significant player in the US telecommunications industry, has maintained its leadership position in customer growth in 2023, despite a notable decrease compared to its previous year’s performance. The company, which recently revealed its annual and quarterly financial results, continues to outpace its main competitors, AT&T and Verizon, particularly in the postpaid mobile customer segment.
Facing an economic upheaval, telecom leaders like Nokia, Ericsson, and AT&T post disappointing financial outcomes for 2023, attributed to factors like changing customer behavior and a challenging macro-economic environment. However, there are glimmers of hope, evidenced by Nokia’s significant free cash flow generation amidst a major slump in sales.
Ofcom’s recent quarterly report reveals a surge in customer complaints against Virgin Media, prompting scrutiny into its cancellation policy. Despite contention from VMO2, the report paints a stark contrast between Virgin Media’s dissatisfaction rates and Sky’s remarkable customer approval.
Enreach, Europe’s leading provider of converged contact solutions, announced that Tonny Siemons, the company’s business development lead for its Microsoft Teams and Microsoft Operator Connect integration strategies, will speak at ITEXPO, one of the world’s largest communications technology conferences. The event is scheduled for 13-15 February, 2024 at the Broward County Convention Center in Fort Lauderdale, Florida.
Telecommunications giant Kirin partners with Chinese auto manufacturer Dongfeng, aiming to innovate in ‘new energy’ automobiles. The deal looks to infuse Huawei tech into Dongfeng’s vehicles, sparking curiosity around specifics and outcomes. Voyah, the brand at the center of the deal, ambitiously plans to double their output, leveraging China’s vigorously blooming EV market.
Telia, Sweden’s telecom giant, is reportedly considering selling off its broadcasting division, TV4, with negotiations in progress with potential buyers. This comes as TV4’s value declines, attributed to dwindling ad revenue and challenges with premium sports content. Critics suggest Telia misunderstood the complexities of the TV industry, with former CEO of TV4, Jan Scherman, openly critical of the acquisition.
Despite Europe’s stride towards a digitally advanced future, the current uptake of 5G stands at only 2.5%. This stands in stark contrast to how tech giants like North America, China, Japan, and South Korea are faring. While European market figures on Fibre-to-the-Home (FTTH) appears promising, various challenges, including recent antidumping measures, have stymied progress and exacerbated the digital divide.
ITS has launched the enticing Faster Britain bus initiative, a design tour autour du pays to spread the word about their newly unveiled full-fibre network. The double-decker bus will serve not only as advertisement but a consumer engagement podium, hosting training events at over 70 networks, engaging directly with tech enthusiasts and initiating digital inclusion programs.
