Global cloud communications platform Infobip has unveiled its groundbreaking product, Experiences, a generative AI-powered journey builder that empowers businesses to engage customers, foster loyalty, and accelerate growth. This innovative no-code platform offers organizations a comprehensive library of AI-powered journey templates tailored to their unique business needs, spanning from onboarding and engagement to retention and loyalty.
A fresh structure designed to secure EU data housed in the US has been implemented, but disputes persist surrounding the safety of EU data during transatlantic transfers. While the EU sees the potential of unwarranted surveillance by US security forces, the US finds it challenging to alleviate these suspicions. Despite concerns raised by privacy activists, notable tech powerhouses like Facebook are in favor of this framework, thinking it’ll protect essential goods and services. This leaves a potent question around the future of data protection lingering in the air.
Telecom alliance Alaian is partnering with chip manufacturer Qualcomm to empower start-ups specializing in Extended Reality (XR). The alliance, comprising of seven telecom giants along with towerco Cellnex, targets initiatives involving metaverse, virtual platforms, and various services or applications from all over the globe. Despite a lukewarm response to the metaverse and the disappearance of mixed reality from the limelight, the conglomerate remains optimistic. Future XR experiences can greatly benefit from the expertise and resources provided by co-operating with Qualcomm.
A recent survey unveils how, despite potential risks, most industries, particularly telecommunication firms are embracing generative AI’s benefits. Interestingly, even traditionally cautious sectors, like aerospace and defence show a strong inclination towards AI’s adoption. Yet, as AI integration requires extensive investment in staff skill development, emerging corporate roles like AI auditors or ethicists are anticipated.
Top tech giants, including Amazon, Apple, and Microsoft, have recently been identified by the European Commission under the new Digital Markets Act (DMA) as potential digital ‘gatekeepers’. These firms, commanding vast economic and influential prowess, now sit waiting during a 45 day review period that could officially brand them as such. Following the conclusion of the evaluation process, each company will need to navigate a six-month transition to achieve full compliance with the DMA directives. These guidelines are aimed at fostering competition and safeguarding both end-user rights and the interests of small scale businesses.
According to Bloomberg analyst Mark Gurman, Apple has some exciting developments in the pipeline, including the potential release of an independent display and new features for the future AirPods. Gurman suggests that the upcoming monitor could serve as a smart home display when not actively used.
Microsoft and Salesforce have emerged as leaders in the low-code space for their integration of generative AI, according to a report by GlobalData, a prominent data and analytics…
The US and India strengthen their strategic partnership, focusing on 6G research, Open RAN, and semiconductors, while collaborating on technology sharing, co-development, and co-production opportunities between industry, government, and academia.
Telefónica Tech expands its global Cyber Security and Cloud operations with a new Digital Operations Center in Bogotá, offering extended support hours and further strengthening its worldwide presence with skilled experts. As a technology benchmark, the move highlights the growing importance of data security in digital transformation.
The US launches Disruptive Technology Strike Force to counter foreign adversaries acquiring sensitive technology, with recent prosecutions targeting Chinese entities. The move signifies increased efforts in containing China’s influence, potentially impacting global tech firms’ strategic decisions.


