Sinch’s new international IP Connect service expands its direct connection voice footprint, addressing global call issues and delivering superior voice quality across Europe, Asia, Africa, the Middle East, and Latin America. Offering transcoder-free and consistent feature functionality, IP Connect helps improve customer engagement and contributes to building value, trust, and loyalty.
Genesys launches AI-powered solution, Genesys Cloud EX, focusing on employee engagement and performance within contact centers and beyond. This standalone system addresses workforce forecasting, scheduling, and employee development in today’s remote and hybrid work environments.
South Korea’s Ministry of Science and ICT revokes SK Telecom’s 5G license in the 28 GHz band due to unmet rollout requirements, mirroring the fate of rivals KT Corp and LG U+ last year. This leaves South Korea without high-band 5G, as other countries advance in the mmWave ecosystem.
Discover how enhanced indoor coverage for communication networks is shaping the future of 5G, with innovative use cases such as online gaming, AR, and telemedicine. Learn about Huawei’s industry-leading solutions, including the LampSite technology, designed to improve spectrum utilization, energy efficiency, and IoT readiness.
Sangoma Technologies Corporation partners with Telarus, enabling access to Sangoma’s cloud-based solutions for Telarus’s extensive partner network. This collaboration offers businesses modern communication systems and an affordable end-to-end solution.
Broadvoice’s b-hive platform earns the 2023 Unified Communications Product of the Year, offering small and mid-market businesses advanced UC technology and enterprise-level features. This innovative solution includes cloud PBX, unified communications, and integrations for popular platforms to enhance collaboration and commerce globally.
EQT’s acquisition of a 60% stake in a new company formed to own and operate Wind Tre’s fixed and mobile network assets promises innovation and growth for the Italian telecoms sector. While the deal is still awaiting regulatory approval, it highlights a broader trend in infrastructure monetization and strategic partnerships, paving the way for sustainable market competition.
Viasat’s acquisition of Inmarsat advances as the UK’s Competition and Markets Authority grants unconditional approval, easing market competition concerns for in-flight Wi-Fi services amidst a rapidly evolving satellite communications sector.
Japanese mobile operators KDDI and Rakuten Mobile forge a new roaming agreement to boost network coverage, enhance connectivity, and reduce financial burden while streamlining 4G infrastructure utilization and 5G network rollout.
Cisco unveils bi-directional integration between AppDynamics and ThousandEyes, enhancing full-stack observability and customer digital experience monitoring. This unified solution offers real-time application dependency mapping and faster problem resolution, fostering collaboration across various IT teams and driving improved business outcomes.
