Five9, the renowned provider of the Intelligent CX Platform, has unveiled its plans to acquire Aceyus, a prominent player in advanced data integration and analytics. The announcement comes as Five9 continues to bolster its capabilities and expand its market presence in the realm of customer experience solutions. Aceyus is recognized for its comprehensive suite of pre-built integrations, which enable the aggregation of data from various sources.
Belgian telecoms group Proximus’ recent investment catapults it deep into the global Communication Platform-as-a-Service (CPaaS) sphere. By acquiring a majority stake in India’s Route Mobile, the company fortifies its ambitions of becoming a global industry leader. This move isn’t just about ownership, but a mutually beneficial partnership, expected to drive substantial value and facilitate significant market expansion.
Infobip secures leadership position in the CPaaS market for the second year, showcasing commitment to omnichannel communications. Outperforming competitors, IDC lauds Infobip for customer service, functionality, and more. Exciting times ahead with CPaaS X solution launch in May 2023.
Sinch excels as a Leader in IDC MarketScape’s CPaaS Vendor Assessment, commended for its global coverage, robust portfolio, and regulatory expertise. The innovative provider enhances digital customer experience with its comprehensive messaging, voice, and email offerings.
Telinta, a global leader in cloud-based softswitch and billing solutions, and Commio, a leading VoIP origination and termination provider,have teamed up to meet the needs of VoIP service providers. The…
Clickatell, a mobile messaging and chat commerce pioneer, has introduced the world’s first Chat Commerce Platform as a Service (CCPaaS), which enables companies to capitalize on chat commerce…
Telinta, a global leader in cloud-based softswitch solutions for UCaaS and VoIP service providers, has announced a unique enhancement to its TeliGlobeTM Brandable Mobile VoIP solution. End users can…
Hayo Telecom, a Senegalese operator, has chosen Telesmart.io, a worldwide number and messaging service provider, as the provider of its API-enabled number and messaging platform. This is…
Twilio, a customer engagement platform used by hundreds of thousands of businesses around the world, and Syniverse, a communications technology provider to leading carriers and enterprises, have announced…
DIDWW, a leading telecom operator that offers premium quality VoIP communications for businesses and telco carriers all over the world, has partnered with Telesmart.io, an expert in global number…
