Discover the world’s first voice-integrated native CCaaS for Teams, as Oak Innovation partners with ROGER365.io to deliver a Microsoft-certified omnichannel contact center solution, blending seamless call recording and contact center services for enhanced user experience.
Reinvent Telecom, a private-labeled unified communications provider, has announced the introduction of MyCloud Contact Center, its Contact Center-as-a-Service (CCaaS) platform. The cloud-based solution is intended for small and…
Clickatell, a mobile messaging and chat commerce pioneer, has introduced the world’s first Chat Commerce Platform as a Service (CCPaaS), which enables companies to capitalize on chat commerce…
Peerless Network, a global communications provider, has announced the availability of its SIP Trunking services on Genesys’ AppFoundry marketplace. The AppFoundry marketplace serves as a helpful solution-centric marketplace…
Fusion Connect, a global Managed Communication Service Provider (MCSP), has announced the availability of new Microsoft Teams Calling Service features. These enhanced capabilities are intended to turn Microsoft…
The international telecom operator combines forces with Genesys Cloud CX™ to provide customers with a powerful communications solution that will accelerate their international growth. DIDWW, a global…
Global business communications provider Mitel has teamed up with the top Pan-Arab MSP Kalaam Telecom Group to offer managed services to businesses and governments in the Saudi, Bahrain,…
SkySwitch, a white-label Unified Communications-as-a-Service (UCaaS) provider located in the United States, has added a new robust Contact Center capability to its platform. SkySwitch is a full-featured,…
Air Serbia, the national airline of the Republic of Serbia providing scheduled, seasonal and charter flights to over 70 destinations, has formed a strategic alliance with DIDWW, a…
Symbio Holdings, a supplier of communications software, has announced the release of Carrier Infrastructure as a Service (CIaaS), a unified carrier-grade product suite created to enhance the experience…