Sinch, which is pioneering the way the world communicates through its Customer Communications Cloud, is excited to announce that MINDD, a Dutch medical technology company, has selected Sinch to develop an advanced AI-driven solution to safely pre-triage patients, significantly alleviating the overwhelming burden on medical practices.
8×8 has launched AI-enhanced features for its cloud contact center and unified communications platform. These new capabilities focus on improving customer satisfaction by enhancing self-service and enabling agents to handle complex queries effectively. However, delays in feature rollouts could harm 8×8’s competitive position and market reputation.
DIDWW has launched outbound SIP trunking in China, providing local call termination services in 50 countries. This expansion boosts DIDWW’s global voice service reach, offering high-quality local routes. Businesses can enjoy seamless, efficient, and reliable two-way voice services. To activate SIP trunking, contact DIDWW sales for more details.
Snom has partnered with Cal4Care to expand its reach in Singapore, Malaysia, and Thailand. This strategic collaboration aims to deliver high-quality VoIP solutions to new markets. By leveraging Cal4Care’s extensive network and expertise, Snom is poised for significant growth and enhanced customer experiences across these regions, ensuring mutual success.
Reinvent Telecom has launched MyCloud UCaaS, a robust unified communications platform aimed at boosting revenue for its reseller partners. President Bill Bryant emphasizes its focus on empowering partners with reliable, feature-rich solutions. MyCloud UCaaS offers cloud-based services like voice-to-text voicemail, call management, and integration with Microsoft Teams, revolutionizing VoIP communications.
DIDWW, a leading global provider of two-way SIP trunking services to operators and businesses all over the world, has further expanded the coverage of its virtual phone numbers. Hong Kong, Malaysia, Mexico, Germany and North Macedonia are the latest additions to the company’s product portfolio, which creates unique opportunities for DIDWW customers to broaden their market reach and foster international business relations.
Tollring has extended its longstanding relationship with Dstny by securing a new three-year contract to deliver its latest call recording solution to Dstny’s pan-European service providers. The contract renewal reaffirms Dstny’s confidence in Tollring products and services which integrate seamlessly with their infrastructure and meet customer compliance requirements in each region.
DIDWW, a global telecoms operator offering premium quality VoIP communications and SIP trunking services, has announced its partnership with Teltonika, an innovative technology company specializing in GPS fleet management, wireless and networking solutions, M2M, and IoT. This initiative will equip Teltonika with a highly flexible and scalable VoIP communications solution, thereby enhancing its communication capabilities worldwide.
Enreach, Europe’s leading provider of converged contact solutions has today announced that Bertrand Pourcelot, Enreach for Service Providers’ Chief Executive Officer, and Tonny Siemons, Enreach’s Business Development Lead for Cloud IT, will each join panel sessions at the upcoming CCA European Summit. The event takes place 19-21 June 2024 at the Hotel Palacio Estoril in Estoril, Portugal.
Today at Customer Contact Week (CCW), Sanas, provider of the world’s first Real-Time Accent Translation technology, announced its newest product, Sanas Noise Cancellation, will be free to all organizations globally forever, starting in August. Leveraging patent-pending next-generation AI technology, Sanas Noise Cancellation will elevate the entire contact center industry by offering a complimentary, noise-free communications environment to contact centers worldwide.
