Intermedia Cloud Communications, a prominent provider of AI-powered cloud communications and collaboration solutions, has unveiled its latest innovation aimed at enhancing business communication strategies. Today, the company introduced Intermedia Archiving for its omni-channel cloud Contact Center solution, marking a significant expansion of its service capabilities.
Evolve IP, a prominent provider of hybrid workforce solutions, has received the esteemed Stevie® Award for Best Technical Support Strategy and Implementation at the 20th American Business Awards®. The Stevie Awards, established in 2002, are highly regarded within the business sector for recognizing outstanding achievements across various domains.
BT, a leading UK telecommunications company, has issued a detailed 40-page report in response to the proposed merger between Vodafone and Three. The report argues that the merger would create a dominant entity in the UK mobile market, possessing 61% of the network capacity, a level of control unprecedented in both the UK and Western Europe.
Indosat Ooredoo Hutchison (Indosat or IOH) and Google Cloud have announced an expansion of their strategic alliance, focusing on transforming Indosat into an AI-driven technology company. This partnership aims to leverage Indosat’s extensive network and data with Google Cloud’s advanced AI tools to enhance services for over 100 million customers and offer AI solutions for businesses across Indonesia.
WBA’s new report promotes OpenRoaming™ and Passpoint technology to enhance public Wi-Fi interaction. Telecom operators might gain from providing content hubs for managing multiple subscriptions.
D&H Distributing starts FY 2025 strong with a 20% sales increase in key categories like cloud solutions and networking. Amdocs and Google Cloud collaborate to simplify eSIM activation. HP and Oxford Economics found that global leaders are highly enthusiastic about using technology.
A new Japanese law aims to foster competition in the smartphone app market by allowing third-party app stores and billing providers to operate on Apple iOS and Google Android platforms. This legislation, known as the Act on Promotion of Competition for Specified Smartphone Software, was announced by Japan’s Fair Trade Commission (FTC).
Manchester city centre and its surrounding areas are set to experience improved mobile connectivity thanks to a new partnership between Freshwave and Manchester City Council. This collaboration will see Freshwave deploying over 20 outdoor small cells on behalf of Virgin Media O2 in high-traffic locations, such as the Arndale Shopping Centre, Manchester Piccadilly Station, and Piccadilly Gardens.
Cloud networking specialist Mavenir, in collaboration with Nvidia and Amazon Web Services (AWS), has unveiled a pioneering suite of generative AI (GenAI) solutions aimed at enhancing intelligent Radio Access Network (RAN) operations. Dubbed Operations Co-Pilot for RAN Service Assurance, this innovative platform promises to revolutionize network troubleshooting by automating fault prediction and root cause analysis.
In a groundbreaking move, Hong Kong has allocated mmWave frequencies to its four mobile network operators without charging for the spectrum. The Office of the Communications Authority (OFCA) announced on Tuesday that it will distribute 1.2 GHz of spectrum in the 26 GHz and 28 GHz bands in the third quarter of this year, following applications from the telcos earlier this year.
Samsung played a pivotal role in the German smartphone market’s recovery during the first quarter of 2024, ending a prolonged period of decline. According to Counterpoint Research’s Q1 2024 Market Monitor Shipment Tracker, smartphone shipments in Germany increased by 13% year-over-year.
