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Telecom News

FCC adopts new regulations to curtail foreign Caller ID spoofing

By Vilija Simkiene August 9, 2019

The Federal Communications Commission (FCC) has announced the adoption of new rules banning malicious caller ID spoofing of text messages and foreign robocalls. The new regulations will allow the US federal government to carry out enforcement action against foreign businesses involved in deliberate spoofing, thus closing “a loophole in the law that prevented the agency from pursuing scammers sending spoofed text messages and international fraudsters making spoofed calls to Americans.” According to the announcement, this resolution is the further implementation of amendments to the Truth in Caller ID Act of 2009 that “prohibits anyone from causing a caller ID service to knowingly transmit misleading or inaccurate caller ID information (“spoofing”) with the intent to defraud, cause harm, or wrongly obtain anything of value.” These rules have been put in place to counteract scammers operating in overseas call centers who often pretend to be calling from reliable companies. They use…

Telecom News

PSD2 (second Payment Services Directive) – What is it all about?

By Vilija Simkiene August 2, 2019

The second Payment Services Directive, or so-called PSD2 requirements will come into force on September 14th, 2019. With this deadline approaching, we have decided to examine this matter from the merchandiser’s perspective. In brief, PSD2 is an initiative from the EU aimed at regulating the e-payment environment where banks and fintechs (Third Party Service Providers – TPSPs) currently operate in a largely disorganized manner. There is no consistent, standardized or regulated framework that defines the cooperation between banks and TPSPs. The bank may refuse access by a TPSP to its client’s bank account, preventing the same client or merchandiser from using the TPSP’s services, which may be more convenient or less costly than banking services. To regulate the e-payment market, PSD2 will force banks to grant third-party access to their clients’ bank accounts. Equally important, TPSPs will be regulated – they will have to obtain a license and…

Telecom News

FIX Network to provide non-hackable 2FA solutions for secure authentication

By Vilija Simkiene July 31, 2019

FIX Network, an innovative technology company from Vilnius, Lithuania, has developed a new two-factor authentication (2FA) SIM card and app for protecting mobile data and digital identities. The ultimate goal of the company is to provide comprehensive blockchain-based solutions for mobile devices, enabling subscribers to secure their digital assets and identities by safekeeping private keys on their SIM cards. However, due to the urgent and immediate requirement of securing phone numbers – which may be considered to be the most valuable digital identities – FIX Network will provide a free-to-use 2FA application, together with newly issued and truly subscriber-owned phone numbers that will serve as secure and global digital identities. These numbers will be fully controlled by the subscriber, preventing unauthorized porting or malicious hijacking of the phone number. This 2FA solution will also include the practical ability to recover access to digital identities through user-defined policies that include…

Guides & Tips

Effective ways to improve customer service in a VoIP business

By Vilija Simkiene July 23, 2019

We live in a world of increasingly complex telecom and VoIP services, with subscribers having access to an abundance of cutting-edge products. The fierce competition in the field of communications demands an excellent customer experience in order to attract and retain customers, and to reduce churn. With so many choices on offer, the power has shifted to customers – if faced with a problem, they have come to expect an immediate resolution. Unfortunately, the surveys of customer experience in the telecommunication world reveal that, in general, consumers have a very low opinion of the telecoms industry and are dissatisfied with the support that they receive from their providers. It seems that the reason for this deficiency may be found in the mindset of telecom operators, who devote most of their time and effort to building and managing their VoIP networks, rather than indulging their customers. Satisfactory customer experience in…

Telecom News

AT&T and Colt the first to deploy MEF’s LSO Sonata APIs

By Vilija Simkiene July 11, 2019

Telecommunications giant AT&T and Colt Technology Services, a provider of network, voice, data centre and managed cloud services, have successfully completed the integration of MEF’s Lifecycle Service Orchestration (LSO) Sonata Application Programming Interfaces (APIs) that allow business customers to virtually seamlessly order services across multiple carriers. The two companies claim to be the first in the telecom industry to use MEF’s LSO Sonata APIs to automate the ordering of Ethernet services. Roman Pacewicz, Chief product officer, AT&T Business, said, “There’s no doubt this will change how carriers interact and operate in the industry. Our interactions are now more cost-efficient, flexible and error-free. We kicked off interoperability discussions and trials three years ago and gained important insights that will help create and refine industry standards under the guidance of MEF. The transformation of networks to a dynamic, on-demand, software-centric, cloud-based model opens up opportunities for everyone.” The implementation of the…

Telecom News

Ufinet buys Netell Telecom to expand its services in Latin America

By Vilija Simkiene July 9, 2019

Ufinet, one of the leading international telecom operators in Latin America and a provider of fibre infrastructure and transmission services, has acquired a majority stake in the Brazilian wholesale carrier Netell Telecom, which offers connectivity services to local and international enterprises, network operators and service providers. With Netell’s network coverage in the metropolitan area of Sao Paulo and a broader regional reach, Ufinet will be able to better serve its global customers in Latin America. Inigo Garcia del Cerro Prieto, Chief Executive Office of Ufinet Telecom, said, “This transaction represents an important milestone for our group. Netell has always delivered an impressive service, with great human resources and long experience in the market, which makes it a perfect match for us. This will definitely leverage our growth in Latin America.” The companies signed the agreement during the International Telecommunications Week (ITW), thus allowing Ufinet to enter the Brazilian…

Telecom News

NetNumber and Voipfuture launch the first intelligent routing system for VoIP

By Vilija Simkiene July 2, 2019

NetNumber, the US-based provider of centralized signaling and routing controller (CSRC) solutions, and Voipfuture, the developer of edge technology for monitoring and analyzing voice quality in IP networks, have announced the launch of a fully-automated and intelligent routing system for voice services. This is the industry’s first intelligent platform to conduct traffic analysis for media and signaling, and transform quality information into routing actions. According to the announcement, the system will provide domestic telecommunications companies and international carriers with the capability to automatically reroute traffic in real-time in case of media quality deterioration. The rerouting and route recovery decisions will be based on the specified policies of the communication service providers (CSP). It is stated that the availability of automatic rerouting capabilities allows CSPs to improve quality by choosing more efficient downstream carriers, thereby attracting additional traffic from customers as well as OTTs and optimizing termination costs. Moreover, valuable traffic can receive…

Telecom News

SK Telecom, Samsung, Nokia and Ericsson partner for 6G R&D

By Vilija Simkiene June 20, 2019

The global race for future technologies has accelerated even further, with the South Korean wireless carrier SK Telecom announcing that it is joining forces with network hardware providers Ericsson, Nokia and Samsung Electronics to carry out collaborative research and development projects to pave the way for 6G mobile network technologies. The partnership will also help to upgrade the already-advanced 5G technology, and expand its adoption in other areas, including self-driving cars and in-built solutions. Park Jin-Hyo, Chief technology officer and Head of ICT R&D Center of SK Telecom, said, “Through strengthened cooperation with Ericsson, Nokia and Samsung Electronics, SK Telecom will be able to secure the world’s best 5G quality and lead the way towards 6G mobile network communications.” In accordance with the terms of the signed memorandums of understanding (MOUs), SK Telecom will work closely with each company to promote the advancement of 5G network technologies. They…

Telecom News

Trend Micro and Docomo unveils IoT security service

By Vilija Simkiene June 13, 2019

The Japanese mobile operator NTT Docomo Inc. and a multinational cyber security and defense company Trend Micro Inc. have announced the launch of a service designed to protect Internet of Things (IoT) devices running on Docomo’s mobile network. The new Cloud Platform Network Security Service from Docomo, which uses Trend Micro’s security platform, will enable the “first-of-its-kind protection” for IoT networks. The provided user-friendly security shield will mainly target Docomo’s customers who are building infrastructure-as-a-service (IaaS) environments. Akihiko Omikawa, Executive vice president at Trend Micro, said, “The promise and potential of 5G has the world waiting but let me issue a warning for the need for extra protection. Smarter endpoints mean a greater cyber risk to manage. We’re delighted and proud that our technology meets the needs of this global mobile phone leader. Together our joint solution delivers cloud infrastructure capabilities integrated with IoT-ready security customized for modern data centers.”…

Telecom News

BT selects Juniper Networks for cloud-driven 5G mobile and unified networking

By Vilija Simkiene June 4, 2019

Juniper Network, a provider of high-performance networking and cybersecurity solutions, has been selected by the UK’s telecoms giant British Telecommunications (BT) to deliver its Network Cloud infrastructure initiative. This arrangement will help support the rollout of BT’s upcoming unified cloud networking platform, which will integrate the company’s networks, including 5G, Wi-Fi and fixed-line, into one virtualized service and enable more efficient infrastructure management and implementation. This new and more flexible network infrastructure will also generate a range of innovative applications that support services such as Internet access, TV and business network functions, improved voice and video delivery, and scalability. The Network Cloud platform will be built according to a common framework, and shared across BT’s offices throughout the UK and globally. “This move to a single cloud-driven network infrastructure will enable BT to offer a wider range of services, faster and more efficiently to customers in the UK…