

Discover the transformative potential of Analytics 365 Call Analytics in optimizing call performance within any organization. Learn how this tool by Tollring digs deep into call metrics, uncovering lost revenue opportunities and enhancing customer service. It’s seamless integration with Microsoft products and user-friendly deployment makes it an invaluable tool in the realm of business communication.
Netcracker Technology allies with Advanced Info Service (AIS), Thailand’s largest mobile carrier. Aiming to centralize AIS customer billing systems through Netcracker Revenue Management, this collaboration ensures efficient marketing preparations and amplified sales view. It’s a significant overhaul of IT infrastructure that boosts business agility and performance. This partnership focuses on cloud-based IT, compliance with major industry standards, and facilitating customer-centric clouds.
The ambitious InSEA project, led by Italy’s INGV and financially backed by the Italian Ministry of Research, leverages traditional telecom cables for environmental monitoring, without compromising data quality. By integrating sensors into vast 21km cables and repeater housings, a remarkable SMART cable system was born. Despite deployment challenges, the use of advanced sensors ensured successful implementation. Initial data hints at successful system functioning, prompting anticipation for a comprehensive analysis following the monitoring phase.
Telinta, a global leader in cloud-based softswitch and billing solutions for VoIP service providers, today announced that it has been named as one of the world’s top providers of hosted solutions for VoIP service providers. The award comes from Enterprise Networking Magazine, who received nominations from the industry and its readers to recognize Telinta.
In response to the rapid growth of the metaverse and generative AI sectors, the European Commission (EC) is conducting a comprehensive evaluation of the competitive landscape. Margrethe Vestager, the Executive Vice President of competition policy, has issued Requests for Information (RFI) for both markets, urging stakeholders to share insights on competition levels and propose ideas on how antitrust regulations can sustain competitiveness.
The potential partnership between HPE and Juniper is a strategic move that might redefine HPE’s journey towards high-growth solutions, specifically accentuating its high-margin networking business. The collaboration is timely as the demand for secure, unified tech solutions spirals due to AI and hybrid cloud businesses’ exponential growth. Leveraging on the strength of each company’s portfolio, the alliance aims to revolutionize networking for hybrid cloud and AI, potentially setting a new industry standard and bolstering innovation for enhanced user experiences.
In a significant move to bridge the digital divide, Colorado is investing $113 million from its Capital Projects Fund (CPF) in 27 broadband projects. These initiatives aim to connect nearly 19,000 homes and businesses, underscoring the state’s commitment to improving internet access.
Indosat Ooredoo Hutchison (IOH) discloses plans of selling its data centres to BDx Indonesia, brightening BDx’s footprints in the Indonesian market. This move plays to the advantage of BDx who already operates data centres in Asia, while strengthening IOH’s commitment to enhance Indonesia’s tech landscape. Secured by substantial banking funding, this development emphasizes the continuous growth in the telecom and IT sectors.
Aiming to diminish the climate impact of legal proceedings, a group of dedicated lawyers is advocating for sustainable litigation practices across England and Wales. Aligned with the 2015 Paris Agreement, the initiative pleads with organizations striving for Net Zero emissions to adopt the Greener Litigation Pledge. VMO2 plays a key role in this movement, with ambitious plans to reduce its emissions by 90% by 2040.
DIDWW, a global provider of high-quality VoIP communications, two-way SIP trunking and SMS services, is gearing up to participate in the Pacific Telecommunications Council’s Annual Conference 2024 (PTC’24). Recognized as a premier event in the Pacific Rim telecom industry, the show stands out as an important meeting point for global communication professionals, fostering an environment that encourages valuable insights and networking opportunities.