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Meta underlined an ambitious plan to become "the leading AI company in the world" accompanied by an upswing in spending on AI.
AI

Navigating Meta’s Ambitious AI Roadmap Amid Investor Concerns

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Meta is ambitiously positioning itself to become the world’s top AI company, co-aligned with an increase in AI spending. The tech giant’s latest earnings reveal a climbing revenue and expenses, inciting mixed responses from investors. The landscape of optimistic forecasts and increased capital expenditures seems less rosy weighed against lower than expected Q2 revenue forecasts and significant investments into AI infrastructure. CEO Mark Zuckerberg points to an aggressive AI research expansion being instrumental in the fierce race against competitors OpenAI and Microsoft.

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Softbank, the Japanese telecoms giant, is bolsterng its supercomputing capabilities in a bid to support its ambitious GenAI strategy.
AI

Softbank to Invest Heavily in Supercomputing for GenAI Push

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Softbank, the Japanese telecommunications giant, is gearing up to bolster its supercomputing capabilities in a bid to support its ambitious generative AI (GenAI) strategy. As reported by Nikkei, Softbank plans to allocate JPY150 billion ($960 million) over the next two years towards upgrading its computing infrastructure, a significant leap from the JPY20 billion invested last year.

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Customer service quality in the UK seems to be on the decline, as customer dissatisfaction with automated systems, such as chatbots, rises.
Telco Buzz

Unmasking UK’s Shrinking Customer Service Quality Amid AI Hype

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Evidence reveals rising customer dissatisfaction with automated systems in UK businesses, according to a study by Cavell. Chatbots and similar technologies appear to fail in meeting customer service expectations, with 44% of respondents noting a quality slip in service over the past three years. Many UK adults still prefer human assistance in resolving issues, revealing a persistent demand for more personalised, efficient support mechanisms.

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In a move towards making telecom services more accessible, Comcast has unveiled a range of prepaid options under its fresh 'NOW' brand.
Broadband

Comcast’s ‘NOW’ Initiative Redefines Prepaid Telecom Services

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Comcast is revolutionizing the world of telecommunication by introducing prepaid options under its new ‘NOW’ brand. The lineup, including wireless, fixed broadband, Wi-Fi and streaming TV, aims at maximizing affordability and ease of use. Despite Broadband being less explored due to required installation process and risk factors, Comcast’s ‘NOW Internet’ is geared towards the prepaid segment, including user-friendly design and affordable rates.

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Fujitsu Limited and Oracle joined forces to introduce innovative cloud and AI capabilities tailored to the digital sovereignty needs.
Market Watch

Fujitsu and Oracle Collaborate on Sovereign Cloud and AI Solutions

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Fujitsu Limited and Oracle have joined forces to introduce innovative cloud and AI capabilities tailored to the digital sovereignty needs of Japanese enterprises and government agencies. This collaboration focuses on leveraging Oracle Alloy to enhance Fujitsu’s Hybrid IT offerings, particularly its Fujitsu Uvance platform designed to assist clients in business growth and societal problem-solving.

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The smartphone industry is gearing up for a seismic shift as generative Artificial Intelligence (GenAI) capabilities become mainstream.
Market Watch

Smartphone Market Poised for Rapid Growth with Rise of GenAI Capabilities

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The smartphone industry is gearing up for a seismic shift as generative Artificial Intelligence (GenAI) capabilities become mainstream. According to the latest forecast from Counterpoint Research, the global shipment of GenAI-capable smartphones is expected to grow at an impressive compound annual growth rate (CAGR) of 65% between 2024 and 2027.

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The UK Government's newly established Critical Imports Council aims to lessen the disturbance of essential goods flow from disruptions.
Market Watch

Critical Imports Council: Bolstering UK’s Tech Supply Chains Amid Global Instability

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The UK Government’s newly established Critical Imports Council aims to lessen the disturbance of essential goods flow from unpredictable global supply chain disruptions. Business and Trade Minister, Alan Mak, highlights strengthening critical goods supply against real-world crises through collaborative efforts with industry experts. With representation from diverse sectors including telecommunications, the council will focus on assessing risks and creating robust mitigation strategies.

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