Discover how to use VoIP effectively with expert training tips to empower your team for enhanced business communication. VoIP Fundamentals

To maximize VoIP benefits, employees need effective training. Start with basics like VoIP functionality and terminology. Combat resistance by highlighting advantages. Offer tailored materials and hands-on sessions. Emphasize key features like conferencing and call forwarding. Foster integration skills and discuss best practices. Address common issues and role-specific needs. Continuous learning ensures ongoing proficiency and boosts organizational efficiency.

To simplify broadband service switching for UK residents, the telecoms regulator Ofcom introduced new rules effective from 12 September 2024. Broadband

In an effort to simplify broadband service switching for UK residents, the telecommunications regulator Ofcom has introduced new rules effective from 12 September 2024. To support this initiative, iconectiv UK Limited announced its registration as a Managed Access Provider (MAP) with The One Touch Switching Company (TOTSCo). This move will provide UK Communications Providers (CPs) with the necessary flexibility to comply with the evolving residential broadband market.

BT, a leading UK telecoms company, has issued a detailed 40-page report in response to the proposed merger between Vodafone and Three. Telco Buzz

BT, a leading UK telecommunications company, has issued a detailed 40-page report in response to the proposed merger between Vodafone and Three. The report argues that the merger would create a dominant entity in the UK mobile market, possessing 61% of the network capacity, a level of control unprecedented in both the UK and Western Europe.

Indosat and Google Cloud announced an expansion of their alliance, focusing on transforming Indosat into an AI-driven technology company. AI

Indosat Ooredoo Hutchison (Indosat or IOH) and Google Cloud have announced an expansion of their strategic alliance, focusing on transforming Indosat into an AI-driven technology company. This partnership aims to leverage Indosat’s extensive network and data with Google Cloud’s advanced AI tools to enhance services for over 100 million customers and offer AI solutions for businesses across Indonesia.

Telecom News | Week #24: WBA report on Wi-Fi, Bango consumer subscription study, D&H focus on AI, Amdocs eSIM simplification, HP study on AI. News Roundup

WBA’s new report promotes OpenRoaming™ and Passpoint technology to enhance public Wi-Fi interaction. Telecom operators might gain from providing content hubs for managing multiple subscriptions.
D&H Distributing starts FY 2025 strong with a 20% sales increase in key categories like cloud solutions and networking. Amdocs and Google Cloud collaborate to simplify eSIM activation. HP and Oxford Economics found that global leaders are highly enthusiastic about using technology.

Manchester city centre is set to experience improved connectivity thanks to a new partnership between Freshwave and Manchester City Council. Telco Buzz

Manchester city centre and its surrounding areas are set to experience improved mobile connectivity thanks to a new partnership between Freshwave and Manchester City Council. This collaboration will see Freshwave deploying over 20 outdoor small cells on behalf of Virgin Media O2 in high-traffic locations, such as the Arndale Shopping Centre, Manchester Piccadilly Station, and Piccadilly Gardens.