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Intermedia Cloud Communications, a prominent provider of AI-powered cloud communications and collaboration solutions, has unveiled its latest innovation aimed at enhancing business communication strategies. Today, the company introduced Intermedia Archiving for its omni-channel cloud Contact Center solution, marking a significant expansion of its service capabilities.

WBA’s new report promotes OpenRoaming™ and Passpoint technology to enhance public Wi-Fi interaction. Telecom operators might gain from providing content hubs for managing multiple subscriptions.
D&H Distributing starts FY 2025 strong with a 20% sales increase in key categories like cloud solutions and networking. Amdocs and Google Cloud collaborate to simplify eSIM activation. HP and Oxford Economics found that global leaders are highly enthusiastic about using technology.

Cloud networking specialist Mavenir, in collaboration with Nvidia and Amazon Web Services (AWS), has unveiled a pioneering suite of generative AI (GenAI) solutions aimed at enhancing intelligent Radio Access Network (RAN) operations. Dubbed Operations Co-Pilot for RAN Service Assurance, this innovative platform promises to revolutionize network troubleshooting by automating fault prediction and root cause analysis.

Ericsson and Telefónica Germany have announced the extension of their core network partnership. This collaboration, involving Ericsson’s dual-mode 5G Core and cloud infrastructure solutions, currently supports mobile connectivity for 45 million O2 Telefónica subscribers. It spans multiple network generations including 5G Standalone (SA), 5G non-Standalone (NSA), 4G, and 2G.

Enreach, Europe’s leading provider of converged contact solutions has today announced that Bertrand Pourcelot, Enreach for Service Providers’ Chief Executive Officer, and Tonny Siemons, Enreach’s Business Development Lead for Cloud IT, will each join panel sessions at the upcoming CCA European Summit. The event takes place 19-21 June 2024 at the Hotel Palacio Estoril in Estoril, Portugal.

Tollring, a leading developer of analytics software, has introduced its Analytics 365 AI-Powered Recording to the Microsoft Azure and AppSource marketplaces. This new feature enhances the Analytics 365 portfolio, providing comprehensive recording capabilities for Microsoft Teams. The AI-driven tool offers transcription, keyword detection, topic analysis, sentiment evaluation, and outcome analysis, allowing organizations to gain in-depth insights into customer interactions and behavior patterns.