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Content Guru, a global leader in cloud contact center and customer experience (CX) technology, has unveiled a groundbreaking addition to its storm® platform. In a significant move, the company has integrated Google Business Messages, a digital communication channel, into its repertoire. This integration empowers customers to engage with brands via various Google entry points, including Google Search, Google Maps, and Google Ads.

Google has unveiled new regulations requiring political advertisers to conspicuously disclose their use of AI in campaign ads, effective this November. These rules apply to any political advertisements featuring “synthetic content” depicting realistic-looking individuals or events generated by AI. This move comes in response to the rising prevalence of digitally manipulated political ads. Google insists that these AI-enhanced ads must include a clear and noticeable disclaimer.

In a bid to keep pace with the recent barrage of tech revelations from its contemporaries, Google has slated October 4th for the grand debut of its latest Pixel phones and the eagerly anticipated Pixel Watch. In a communiqué dispatched to media representatives today, the corporation revealed that the upcoming Made by Google event, synonymous with its in-house hardware premieres, is scheduled for New York City, with the keynote kickoff pegged at 10:00 a.m. Eastern Time.

Browser extensions, hailed for their convenience in enhancing online experiences without leaving the tab, are not without their risks. Google Chrome has taken a significant step towards mitigating these concerns with the impending release of Chrome 117.In an informative blog post by Chrome Developers, Google announced that the upcoming Chrome 117 version will introduce a feature to inform users when an extension they’ve installed becomes unavailable in the Chrome Web Store.

Google is ramping up its generative AI capabilities to enhance its search tool’s ability to decipher complex information often encountered on the internet. In a recent blog post, the tech giant showcased three novel features either already accessible or soon to be introduced in its Search Generative Experience (SGE). Currently in the realm of a Google Labs experiment, SGE integrates AI into the traditional search engine by providing summaries, sources, and follow-up questions related to the search topic.

Google has issued a firm reminder to its users regarding the fate of inactive accounts, announcing a new policy set to take effect from December 1, 2023. The technology giant recently dispatched emails to Gmail and other Google service users, notifying them of the policy’s rollout. According to the company’s latest guidelines, any Google account that remains dormant or unattended for a period of two years will be considered eligible for deletion.

Google and Apple have collaborated to develop an industry standard to prevent the use of Bluetooth devices for unwanted tracking. The idea seeks to achieve compatibility between the two leading mobile operating systems and the larger Bluetooth ecosystem. The objective is to develop unauthorized tracking detection and alarm systems for iOS and Android platforms that would recognize Bluetooth location tracking devices and flag them if it looks like someone is being monitored without their consent. The proposed standard seeks to identify and inform persons if a location tracker that has been detached from the owner’s device is traveling with them, as well as to give a method for locating and disabling the tracker. According to reports, Samsung, Tile, Chipolo, Eufy Security, and Pebblebee have shown support for the draft specification, which gives instructions for building the essential capabilities into their devices. The proposed protocol expands on the proactive features of…

Google has announced the development of Bard, an AI-powered conversational service that will compete with OpenAI’s ChatGPT. The technology, dubbed an “experimental conversational AI service,” will respond to users’ inquiries and engage in discussions. The program will first be made accessible to a select number of “trusted testers,” before being freely available in the near future.   Google has deep expertise in the sort of AI that powers ChatGPT. However, the business has been more cautious about making its AI technologies accessible to the general public. LaMDA, the language model that supports Bard, has already been made accessible through Google’s AI Test Kitchen program, although it has certain limitations.   Tech businesses are generally concerned about the possible backlash against untested AI. Large language models like LaMDA and GPT-3.5 have a history of producing harmful information.   With the introduction of Bard, Google has significantly changed its approach to AI…