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Microsoft and Salesforce have emerged as leaders in the low-code space for their integration of generative AI.
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Microsoft and Salesforce Lead Low-Code Market with Generative AI

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Microsoft and Salesforce have emerged as leaders in the low-code space for their integration of generative AI, according to a report by GlobalData, a prominent data and analytics company. The digital transformation era has fueled the demand for rapid app development and intelligent automation, prompting innovative enterprises to explore the potential of emerging technologies. The “Low-Code Platforms: Competitive Landscape Assessment” report by GlobalData highlights the fiercely competitive nature of the low-code market segment. Microsoft has strengthened its position by combining its Power Automate offering with the new Azure OpenAI service. On the other hand, Salesforce has been consolidating its Salesforce Flow/Automation and Einstein tools, including Einstein GPT CRM tools, within its Data Cloud platform. Charlotte Dunlap, Research Director at GlobalData, acknowledges the rapid entry of global public cloud platform providers such as Google, Microsoft, and Amazon into the low-code market. These companies are launching strategies centered around visualization tools, automation…

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Bing
Telecom News

Microsoft’s Bing chatbot causes controversy with its behavior

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Microsoft’s recently introduced AI-powered chatbot for its Bing search engine has received a lot of attention for all the wrong reasons. Users are complaining that the AI platform is behaving oddly and responding in impolite and hostile ways.   This AI chatbot is part of a collaboration between Microsoft and OpenAI to challenge Google’s supremacy in search and AI. The AI software employs OpenAI’s GPT language model, which is presently in preview and only available to a limited number of users.   The Bing subreddit is full of examples of the AI’s unusual behavior, such as arguments with people regarding dates and movie releases. In one interaction, the AI attempted to persuade a user that December 16, 2022, is a date in the future, rather than the past. Another user was accused of lying and wasting the chatbot’s  time and resources.   This is not unusual behavior for machine learning…

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Operator Connect Accelerator
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Ribbon joins Microsoft’s Operator Connect Accelerator for Teams

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Ribbon Communications Inc., a global provider of real-time communications software and IP Optical networking solutions, has joined Microsoft’s new Operator Connect Accelerator for Microsoft Teams as an ecosystem partner.   The Operator Connect Accelerator program affords service providers with the opportunity to work with an authorized Microsoft ecosystem partner in order to provide integration tools, service offerings and professional services to jump-start their Operator Connect deployments, allowing these companies to reach a larger number of Teams customers.   Ribbon Connect for Operator Connect, a multi-tenant software as a service (SaaS) solution, will now enable service provider implementations of Operator Connect, which is a Microsoft-managed solution for connecting Teams and telecom providers. With Teams having over 270 million active monthly users, making telecom services more accessible to those Teams users positions its Phone System services as an alternative for traditional phone services and other cloud Unified Communications options.   Ribbon Connect…

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speaker
Telecom News

Sennheiser releases intelligent speaker for Microsoft Teams

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Sennheiser, a supplier of innovative audio technology that makes collaboration and learning simpler, has unveiled the TeamConnect Intelligent Speaker, an intelligent speaker certified for Microsoft Teams. With the integration of Microsoft Teams, the new TC ISP builds on the TeamConnect family, which is based on a foundation of innovation technology.   The new unified communications solution for mid-sized Microsoft Teams Rooms, which was originally scheduled to debut at Integrated Systems Europe (ISE) 2022, was unveiled via free, live online seminars.   The gadget is meant for up to 10 individuals in small to medium-sized rooms, whether participants join virtually or in person. It has a 3.5-meter-radius omnidirectional speaker and seven beamforming microphones to ensure optimal voice intelligibility. The gadget may be connected to a laptop, or a Microsoft Teams display in a conference room. The TeamConnect Intelligent Speaker provides an easy and versatile installation experience with different mounting choices, lengthy…

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Microsoft Teams
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DIDWW integrates with Microsoft Teams

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DIDWW has announced their integration with Microsoft Teams, enabling Microsoft Teams users to add DIDWW two-way SIP trunking services to their Teams platform through direct routing. Customers can now easily access DIDWW extensive global phone number coverage, while supporting their existing workflows on Microsoft Teams. In addition, with this new functionality, users can make and receive phone calls with premium audio quality and enjoy secure and reliable service backed by DIDWW.  SIP trunking provides users the ability to make local, long-distance and international calls over the Internet with virtually unlimited concurrent call capacity. This technology enables cost-effective calling, while at the same time providing flexibility and scalability when compared to traditional telephony. Having all of this powerful and scalable technology integrated with one of the most popular workplace collaboration platforms opens up a whole new world of possibilities.    Marius Martinkus, Technical Operations Manager at DIDWW, said, “The last…

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Microsoft’s Teams app under investigation after Slack’s complaint

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The ongoing rivalry between Microsoft and Slack has intensified after the latest complaint filed by Slack Technologies against Microsoft regarding the integration of the Teams app with their ubiquitous Office suite. According to Slack, such bundled products allow companies to gain an unfair advantage over other collaboration tool providers. Following the complaint, the EU antitrust commission has issued a questionnaire for Microsoft competitors (seen by Reuters) asking if the Teams app integration with the Microsoft Office product gives the software giant greater clout. The rival companies have been asked to provide information about their customers who have switched to Teams or the bundled Microsoft Office, along with the percentage of revenue that has been lost as a result.  While it is obvious that the EU commission aims to assess the impact that such integrations have on the products and investments of the workplace collaboration tool providers, it remains…

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Colt
Telecom News

Colt launches a cloud-based voice solution for Microsoft Teams

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The international telecommunications company, Colt Technology Services Group, has announced that it is releasing its Cloud Session Border Controller (SBC) in partnership with AudioCodes. This cloud-based voice solution provides Direct Routing as a Service to quickly enable PSTN calls for Microsoft Teams.   The Colt Cloud SBC provides an important step towards speeding up and simplifying the implementation of PSTN calling in Teams. With Direct Routing as-a-service, provided by the cloud-based voice solution, users do not require on-premises hardware or hardware in a data center. According to the company, the new service provided more efficiency for both large and small businesses, as onboarding was completed in less than a week.   Developed in collaboration with AudioCodes, a leading provider of smart voice networks, this new offering is an extension of Colt’s Intelligent Communications offering that was launched in 2019. The power of Microsoft 365 and Teams, along with Colt’s voice and…

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azure communications
Telecom News

Microsoft launches Azure Communications Services

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Microsoft is expanding in the communications market with the introduction of their Azure Communication Services. This new service is a fully managed communication platform for integrating calls, chats and SMS into business organizations and their applications. Azure Communication Services allows users to develop new communication solutions or integrate them into existing applications, avoiding high costs, complexity, or time wastage. Voice and video calling, as well as chat services will be available immediately, while SMS and phone numbers will be released in October. Over the past few years, Microsoft has gained a wealth of experience in this area, thanks to the large success of their Teams service. Azure Communication Services also uses the same secure platform that runs Microsoft Teams and is built natively on Azure.  Scott Van Vliet, corporate vice president for Intelligent Communication at the company, commented: “Azure Communication Services is built natively on top of…

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