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Microsoft and Lumen Technologies are revolutionizing their data centers to meet AI-driven demand with an enhanced network infrastructure. Leveraging Microsoft Cloud, this partnership aims to accelerate Lumen’s digital transformation. The collaboration underscores the importance of robust networks in supporting AI applications, promising efficiency and innovation in VoIP and technology sectors.

Tollring, a leading developer of analytics software, has introduced its Analytics 365 AI-Powered Recording to the Microsoft Azure and AppSource marketplaces. This new feature enhances the Analytics 365 portfolio, providing comprehensive recording capabilities for Microsoft Teams. The AI-driven tool offers transcription, keyword detection, topic analysis, sentiment evaluation, and outcome analysis, allowing organizations to gain in-depth insights into customer interactions and behavior patterns.

SLBdiensten has added the Microsoft Teams Operator Connect solution from Gamma Communications to its service portfolio, streamlining telephony integration within Microsoft Teams for educational institutions. This development aims to enhance communication and efficiency in schools, meeting the growing demand for smarter work practices and improved accessibility.

SIPPIO, the global leader in voice enablement, and Clerk Chat, the leading conversational messaging platform, have today announced the launch of ‘SIPPIO Text Messaging by Clerk Chat’. Available immediately, the new service seamlessly integrates SMS/MMS and WhatsApp Business directly into Microsoft Teams, with Apple Messages for Business coming soon.