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A good VoIP provider ensures seamless online telecommunications services of the highest quality for business of all sizes, making interactions easier and more gratifying for both employees and customers. Plus, the best thing about VoIP services is that they are less expensive than traditional phone systems and much easier to set up. In addition, with cloud VoIP, clients can move direct extensions to new geographic locations with just a few clicks in the provided self-management platform. However, choosing the right service provider is not such an easy task. With so many options, how do you decide which one is right for you? If you are having a hard time choosing one, then you are in the right place. In this article, we discuss the top-rated VoIP systems for 2021. 8×8 Inc. provides cloud communications and customer engagement solutions. This includes voice, contact center, video, mobile and unified communications…

IBM and Telefónica Argentina (Movistar) have announced a live, fully operational Open RAN network that will act as a proof of concept (PoC) for the delivery of commercial mobile services to the city of Puerto Madryn, Argentina, covering 81,000 urban residents. The launch allows for the testing of live, commercial traffic and provides an early proof point for the technology as it continues to develop.   IBM has led the system integration process, assembling components and systems from a number of software and hardware vendors, including Altiostar, Red Hat, Quanta, Gigatera and Kontron, from pre-integration all the way through to full deployment.   Open RAN is a state-of-the-art radio access network technology that enables interoperability for transforming a radio network into an open cloud environment in which multiple vendors can participate to create a better and more efficient service network. When using Open RAN, operators can combine hardware and software…

Google announces their Network Connectivity Center Google has announced a new product, the Network Connection Center (NCC). NCC is described as a revolution in the simplification of on premises and cloud networking. This new product is an initiative to provide a single control panel for a company of any size to manage all of its networks globally. The Network Connection Center is said to effortlessly join together VPNs, partners and dedicated interconnects, as well as third-party routers and Software-Defined WANs, in order to optimize connectivity, reduce operational burden and minimize costs. Read more at: https://tinyurl.com/xaaypzwr AT&T signs a 12-year contract with the US Treasury Department AT&T has cemented a $231 million and 12-year contract with the US Treasury Department to modernize the agency’s voice and data networks and ensure cyber security protection. This agreement is part of the General Services Administration’s (GSA) Enterprise Infrastructure Solutions (EIS) technology procurement program. Under…

Robocalls are not only annoying, they are potentially dangerous and are progressively becoming an even bigger problem. Sadly, it does not look like the situation will improve in 2021, as there were 22.8 billion total robocalls recorded at the midway point of 2020. Robocalls are phone calls made by an automatic dialer that transmits pre-recorded messages. While this may not seem like an issue, it can be. Some robotic calls may be from legitimate sources, but they may also be scams designed to deceive or bully people to provide personal information.

Telecommunications trends tend to change dramatically every year. No one could have foreseen where 2020 would take us: during this year there were more digital transformations than in the whole of the last decade, with these transformations being accelerated by the global pandemic. Given the modernization of technology and the current situation, customer demand for reliable services has grown significantly. This means major changes and even more challenges for the telecommunications industry. With 2021 being within arm’s reach, let us take a look at the future trends and forecasts for the telecommunications and VoIP industry. 5G will go mainstream, with 6G being planned 5G technology is one of the most discussed trends in the telecommunications market today. 5G is a revolutionary fifth-generation wireless networking technology that will radically change the Internet. Its main advantages are faster internet speeds and shorter response times, while eliminating packet loss and network congestion during…

The American multinational technology conglomerate, Cisco, has announced its intention to acquire IMImobile, a provider of cloud communications software and services that manages business-critical interoperability on a large scale. The deal is valued at nearly $730 million, assuming full dilution of the shares, net of cash and debt. The acquisition will be Cisco’s largest in the UK in about three years. The company will pay IMImobile shareholders £5.95 per share and the acquisition of the software vendor is expected to be completed in the first quarter of 2021, following regulatory approval. The American company said the procurement will provide its consumers with an end-to-end customer interaction management solution and the ability to promote quicker and much improved communications and interactions through a selected customer channel. Cisco’s Webex Contact Center solution, along with IMImobile software and services, will offer a solution that leverages artificial intelligence throughout the customer’s…

8×8 partners up with Pax8 8×8, the provider of a leading integrated cloud communications platform, announced that Pax8, a cloud solutions platform, has become a strategic partner and has joined the 8×8 Open Channel Program. In accordance with the agreement, Pax8 is now offering their US partners an 8×8 Open Communications Platform that combines voice, team chat, meetings and a contact center in one solution, allowing organizations to move to the cloud. According to Pax8, the two companies will work together to support their partners as they help customers accelerate their digital transformation efforts, ensure business resilience, and improve employee experience and engagement. Read more at: https://tinyurl.com/y3xg4fu4 Telefónica aims at partnership with Allianz According to Spanish media reports, the telecommunications giant Telefonica is seeking to partner with a private equity subsidiary of the German insurance company Allianz, to launch a fiber-optic joint venture worth about $5.8 billion. The joint venture,…

Apple reveals 5G iPhones Apple waited a little longer than other manufacturers to introduce 5G phones, probably because they wanted to be certain their first 5G iPhones are top class. The company unveiled its new iPhone 12 phones on Tuesday. All new iPhones are built around the fast Apple A14 Bionic chip, they support 5G wireless connectivity, and are protected by a ceramic shield to make the phones more damage resistant. Bringing 5G to the iPhone is a huge step forward for the company, as it will provide a new level of performance for downloads and uploads, video streaming, games, real-time interactivity and more. Read more at: https://tinyurl.com/y6mum7wh Masergy launches Work From Anywhere solutions Masergy, a software-defined network and cloud platform for the digital enterprise, announced two new SD-WAN Work From Anywhere solutions. Masergy’s SD-WAN Secure Home is a lightweight Fortinet Secure SD-WAN device for fast connection via the residential…

Telefónica, a multinational telecommunications company and one of the largest telephone operators and mobile network providers in the world, has introduced a new unit that integrates their global wholesale, roaming and international customer divisions into a new single identity: Telefónica Global Solutions. Telefónica Global Solutions was established as part of the company’s transformation plan, which was announced last year. As stated by the group, this move will improve connections between people and businesses. In the current environment of extensive change and new challenges, the Telefónica Group continues to move forward to improve its service to global customers. The three businesses are now banding together to increase their capacity and continue to support their partners and customers. With a single goal, they have their sights set on providing consistent and comprehensive services, and specifically to offer leading-edge global solutions to Telefónica’s customers around the world. At present, Telefónica…

TIM, also operating under the name Telecom Italia, is the largest Italian telecommunications services provider, offering telephony and mobile services as well as DSL data connectivity. The company has made every effort to maximize coverage in its fibre-optic rollout, bringing ultrabroadband to underserved areas and covering more than 2,000 districts in about 5 months. This increase in infrastructure is a key advancement in Italy’s growing need for connectivity in rural and sparsely populated areas across the country. As a result of this deployment, approximately 65% of households in these areas now have access to a high-speed connection, and in a short period, this initiative has taken an important step in bridging the digital divide in the country that TIM aims to fill by 2021. The fibre network currently covers 86% of the Italian population and it TIM aims to increase this figure to 90% by December, 2020. Although…