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In a first for the region, Ericsson and Australian operator TPG are creating a cloud-native AI-powered analytics tool, designed specifically to streamline 4G and 5G networks. With the power to predict and fix performance issues in real-time, this tool aims to enhance response times to network issues and reduce reliance on complex infrastructure analysis. Showcasing TPG as an early adopter, this technology also enhances network flexibility as usage increases, allowing for tracking of around five million subscribers.

In an unprecedented move, China has taken decisive action against personal data breaches, closing a staggering number of cases while also unveiling draft laws to regulate facial recognition technology. Over the past three years, Chinese law enforcement has effectively shut down 36,000 instances of personal data violations, leading to the detention of 64,000 suspects, as per the Ministry of Public Security. These efforts are part of a broader initiative launched in 2020 to govern online activities, resulting in the seizure of more than 30 million SIM cards and 300 million “illegal” internet accounts.

Five9, the renowned provider of the Intelligent CX Platform, has unveiled its plans to acquire Aceyus, a prominent player in advanced data integration and analytics. The announcement comes as Five9 continues to bolster its capabilities and expand its market presence in the realm of customer experience solutions. Aceyus is recognized for its comprehensive suite of pre-built integrations, which enable the aggregation of data from various sources.

In a groundbreaking move, Zoom Video Communications has unveiled its state-of-the-art London Engagement Hub, situated in the heart of Holborn, London. The new hub is poised to revolutionize the way we work, championing experiential working hubs supported by cutting-edge technology. This announcement marks a significant stride towards modernizing the workplace as we know it.

NEC Corporation has obtained O-RAN Certification from Japan OTIC (Open Testing & Integration Centres) for its MB5450 5G base station radio unit (RU), certifying that the RU conforms with the O-RAN Fronthaul Interface Specifications established by the Open Radio Access Network Alliance (O-RAN ALLIANCE). This RU has been delivered to Rakuten Symphony and is being deployed globally. 

As Rakuten Symphony’s CEO, Tareq Amin, unexpectedly departs, it heightens the mystery around the company’s subdued performance this year. Despite a promising start and securing a deal with Germany’s greenfield mobile operator 1&1, Symphony’s momentum appears to have plateaued. Yet a recent MoU with Veon to explore Open RAN solutions offers a beacon of hope. Amidst tricky market conditions and scarce major RAN deals, all eyes are now on acting president Sharad Sriwastawa to breathe new life into Symphony.

Communication is essential for any business, whether it is to connect with customers, partners, suppliers, or employees. One of the leading providers of cloud-based communication solutions is Voicenter, an innovative international tech-telephony company that develops a wide variety of communication platforms based on secure cloud technologies.

DIDWW, a global provider of premium quality VoIP communications and SIP trunking services for businesses and telco carriers, has announced the launch of its Point of Presence (POP) in Hong Kong. This strategically positioned POP is fully operational and ready to efficiently handle customer voice traffic, delivering superior performance and connectivity.

Cloud Group NV has emerged as a key player, reshaping the way businesses communicate and collaborate. Founded in 2014 by three visionary partners, Cloud Group has quickly risen to prominence in the Belgian market. I had the opportunity to interview ​​Mike Mol, the Founder and Chief Sales Officer of Cloud Group NV and dive into the story behind Cloud Group, their unique value proposition, and their plans for the future.