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In the whirlwind of business, empathy emerges as a potent force, fostering genuine connections amidst virtual handshakes and rapid emails. Understanding the neuroscience behind empathy unveils its profound impact on interpersonal dynamics. Mastering its cognitive, emotional, and compassionate dimensions empowers professionals to navigate complex relationships with grace and authenticity.

VMO2 faced a substantial loss of £3.3 billion in 2023, worsened by a £3.1 billion goodwill impairment rooted in increased capital costs. While their debt soured under challenging economic conditions, they still managed to attract 64,000 new broadband and 47,000 mobile customers. Nevertheless, revenues witnessed a slight tumble as consumer fixed income dipped and the B2B sector lagged.

Ofcom’s Cristina Luna-Esteban has recently criticized renowned UK ISPs including BT, Sky, TalkTalk, and VMO2, regarding delays in finalizing a launch date for the One Touch Switching (OTS) system. This creates a dilemma, as extended delays restrict consumers from accessing easy and simplified ISP switching. OTS, initiated by Ofcom to streamline provider switches, experiences technical complexities pushing its initial deadline, causing a concern echoed by Ofcom’s Lindsey Fussell.

Telinta, a global leader in white label cloud-based switching and billing solutions, today announced significant enhancements for its unique Virtual Office solution.
Virtual Office is Telinta’s award winning Hosted PBX solution enabling VoIP service providers to offer highly customizable services to small and home-based businesses.

LogRhythm, the company helping security teams stop breaches by turning disconnected data and signals into trustworthy insights, has expanded its partnership with e-finance, a subsidiary of e-finance Investment Group to deliver secure digital transformation in Egypt. The strategic expansion of the partnership sees the integration of LogRhythm into e-finance’s cloud computing platform. e-finance’s customers across critical industries including fintech, government, and healthcare gain access to LogRhythm SIEM to uncover threats, mitigate attacks, and scale their business with confidence.

Altice Group strategically eyes shedding its 50.1% sharing in XpFibre, triggering a ripple of interest from major players like KKR & Co., Macquarie Group, and others. While KKR & Co, Macquarie Group, and CDPQ are all reported to be keen on acquiring the stake, no financial bids have surfaced to date. Meanwhile, Altice Group’s decision to divest isn’t surprising, given its $60 billion debt, and recent considerations to sell other assets.

Andrew Hollister, LogRhythm’s Chief Information Security Officer, highlights the ongoing struggle in cybersecurity: despite years of talk, the problem remains unsolved. Looking ahead to 2024, he points out challenges like the rise of generative AI and the need for better cloud security. He emphasizes that focusing on basics like strong passwords and regular updates is crucial for staying safe online.

Bell Canada Enterprises is making significant cutbacks, revealing plans to eliminate 4,800 positions which make up 9% of their total workforce. Citing a need to adjust to declines in legacy businesses and a challenging macroeconomic environment, the company hopes this strategy will result in substantial cost savings. Additionally, Bell Media plans to relinquish over half of its radio stations deemed no longer viable.

TIM’s leadership has expressed dissatisfaction with the Italian government’s initial purchase proposal for its Sparkle subsea cable division, prompting CEO Pietro Labriola to seek improved terms. The decision follows a recent bid by the Ministry of Economy and Finance, which has been deemed inadequate by TIM’s board of directors. Amidst ongoing discussions about the board’s composition, the focus has swiftly shifted back to negotiations, underscoring the complex nature of the transaction involving Sparkle.