GoTo, a platform for Unified Communications as a Service (UCaaS) and enterprise IT support, has announced the availability of IT helpdesk capability within GoTo Connect. End users may now submit a ticket from within the GoTo app, enhancing GoTo’s proficiency in IT support and administration and offering a consolidated view geared to help IT managers speed up response time. Bringing flagship GoTo Resolve capability into GoTo Connect is one of many ways the firm has united its portfolio to maintain its dominance as the only vendor merging communications and IT support in one application. In addition to putting key support functions inside GoTo Connect, GoTo has made it easier than ever for IT managers to combine their most important support and communication needs with a new GoTo Essentials bundle offering. Since GoTo is the only supplier that includes phones, meetings, messaging, and helpdesk ticketing in one application, customers…
The excellent 20-year collaboration between FC Bayern and Deutsche Telekom (DT) has been extended to 2027. The two partners will keep delighting German record champions’ supporters with cutting-edge…
Telinta, a global leader in cloud-based softswitch solutions for VoIP service providers, and Hurricane Electric, the world’s largest IPv6-native Internet backbone, announced today that Telinta is adding Hurricane Electric’s…
CMA probes ViaSat acquisition of Inmarsat The Competition and Markets Authority (CMA) of the UK has said that it is starting its own investigation into ViaSat’s acquisition of…
A strategic relationship between Türk Telekom and Korea Telecom (KT) was launched on Sunday. This initiative will promote cooperation in the areas of media content, private fifth-generation network…
Pragma has announced enhancements to its iPECS Cloud 5.0 UCaaS platform, which will broaden the product offering for channel partners. The iPECS Cloud platform upgrade adds a number…
After reaching a deal last week, TalkTalk is prepared to purchase SSE Phone & Broadband. All existing SSE customers and the company’s staff will switch to TalkTalk in…
The advent of the Internet, as well as the widespread usage of smartphones, tablets and personal computers, has made it harder to have a healthy relationship with technology.…
Telstra to decommission over 160 5G sites More than 160 5G mobile infrastructure facilities will be shut down by Telstra. The local competition authority expressed worries that the…
Singtel has announced an additional US$100 million investment in Singtel Innov8, its corporate venture arm, in order to cultivate businesses with technology matched with the telco’s own priorities.…
