The National Advertising Review Board (NARB) has urged AT&T to revise its claims about its Supplemental Coverage from Space (SCS) following a challenge from T-Mobile US. AT&T’s advertisement implied the advanced VoIP service is operational, which is misleading. Transparent communication in the evolving VoIP and satellite communications landscape is essential.
The Federal Communications Commission (FCC) has proposed new rules for AI-generated robocalls and texts. Aiming for transparency, the FCC mandates prior consumer consent and clear AI-generated disclosure for each message. This initiative seeks to protect consumers from scams while exploring AI’s positive applications, such as aiding people with disabilities.
8×8 has launched AI-enhanced features for its cloud contact center and unified communications platform. These new capabilities focus on improving customer satisfaction by enhancing self-service and enabling agents to handle complex queries effectively. However, delays in feature rollouts could harm 8×8’s competitive position and market reputation.
Micro Plus Software Ltd, known as Tollring, has formed a strategic equity alliance with Amity Solutions to enhance voice analytics and recording through Generative AI-powered applications. This collaboration will expand Tollring’s global reach and product offerings, leveraging Amity’s AI Lab resources to provide cutting-edge AI capabilities and comprehensive communication solutions.
T-Mobile US reported strong Q2 2024 performance, adding over 777,000 postpaid phone customers and 406,000 home internet users. Surpassing the 100 million postpaid customer mark, the company revised its full-year guidance upwards. Despite slight churn rate increases, significant investments in fiber and prepaid services underscore T-Mobile’s growth strategy in the VoIP space.
Radware has launched EPIC-AI, an advanced AI-powered platform designed to revolutionize cybersecurity solutions. With state-of-the-art algorithms, EPIC-AI ensures precise, hands-free security for cloud, on-premises, and hybrid environments. This innovative technology enhances protection accuracy, expedites resolution times, and reduces costs, addressing the increasing risk levels from automated cyber-attacks and regulatory complexities.
Bharti Airtel is re-farming its mid-band spectrum to handle increased 5G network traffic. By reallocating spectrum from 4G services, Airtel aims to support growing 5G demands. This strategic move enhances both Standalone and Non-Standalone 5G modes, offering better connectivity and paving the way for innovative VoIP solutions across India.
Vertiv has unveiled the Vertiv MegaMod CoolChip, an innovative liquid cooling system integrated into a prefabricated modular (PFM) data center solution. Designed for AI computing, the MegaMod CoolChip accelerates the deployment of AI-critical infrastructure by up to 50%. This system offers scalability and high-density cooling, providing efficient solutions for AI compute providers.
AvaSure’s acquisition of Ouva’s smart room solutions marks a pivotal step in advancing AI-powered virtual care for hospitals. This strategic move is set to enhance AvaSure’s Intelligent Virtual Care Platform with cutting-edge AI capabilities, improving patient safety, staff efficiency, and overall operational performance.
Dialpad has launched its latest AI Sales tool, built on DialpadGPT, enhancing the sales process through real-time coaching powered by over six billion minutes of business conversations. The tool integrates with existing systems like Salesforce, simplifying operations and providing sales teams with accurate data, ultimately streamlining their workflow and boosting efficiency.
