Mitel, a global leader in business communications, has announced the launch of its Virtual Care and Collaboration Service (VCCS) in seven European countries: the UK, Belgium, France, Italy, Spain, the Netherlands, and Switzerland. The company plans to expand this service globally by the third quarter of the year.
To maximize VoIP benefits, employees need effective training. Start with basics like VoIP functionality and terminology. Combat resistance by highlighting advantages. Offer tailored materials and hands-on sessions. Emphasize key features like conferencing and call forwarding. Foster integration skills and discuss best practices. Address common issues and role-specific needs. Continuous learning ensures ongoing proficiency and boosts organizational efficiency.
In a strategic move aimed at enhancing network capabilities, Telstra, the Australian telecom giant, has inked a Memorandum of Understanding (MoU) with Vonage, a unit of Ericsson. This partnership signifies Telstra’s intent to integrate its network APIs into Vonage’s platform, offering enterprises and developers access to advanced network features.
Choosing a VoIP provider requires understanding your business needs. Compare providers based on reviews, pricing, call quality, features, and scalability. Look for bundled calling options, mobile apps, voicemail features, call forwarding, and auto-attendants. Ensure the provider offers integrations with your business tools and guarantees reliable service with strong security measures.
VoIP offers significant cost savings for businesses by reducing infrastructure, call, and maintenance expenses. It also improves efficiency with features like voicemail-to-email and video conferencing, all at a minimal cost. Additionally, VoIP is highly scalable and easy to expand, making it ideal for growing businesses.
Deutsche Telekom, the German telecommunications giant, is ramping up its international wholesale services with a focus on the emerging API (Application Programming Interface) ecosystem. The company’s Global Carrier division has introduced a suite of services known as Global Carrier Digital Services, providing wholesale customers with access to a range of APIs to enhance their own offerings.
Alianza, Inc., the leading cloud communications platform for service providers, announced CLOUDEDGETM with new capabilities for telecommunications service providers (telcos) to streamline migration of legacy voice infrastructure to the cloud. The new access control solution offers a low-risk path for telcos to reduce operating complexity and gain network management efficiencies while also accelerating the path to service innovation.
Versa upgraded its SASE platform with advanced AI to bolster threat detection, accelerate remediation, and improve data protection.
NordVPN’s study shows over 54 billion leaked cookies on the dark web, highlighting how cookies have become a major target for hackers.
Greenlight introduces new affordable multi-gig fiber services designed for SMBs. RingCentral introduces innovative platform features integrating AI, video, and social messaging into workflows.
Huawei is nearing completion of a large R&D complex in Shanghai focused on semiconductor technology. Fujitsu, NEC, NTT, and DoCoMo have unveiled a groundbreaking ‘top-level sub-terahertz 6G device’ achieving 100 Gbps speeds over 100-meter distances in the 100 GHz and 300 GHz bands. MASV’s Solutions Partner Program simplifies large file transfers using their cloud-based platform. LEAP is expanding global customer outreach with Vonage’s Communications APIs and SIP Trunking for scalable cloud connectivity.
Telinta, a global leader in cloud-based softswitch solutions, and Commio, a leading cloud voice and messaging API platform, are pleased to announce a special joint promotion for VoIP service providers. Using Telinta’s cloud-based TeliCoreTM softswitch platform, VoIP service providers can easily use Commio’s VoIP inbound and outbound calling to offer Hosted PBX, SIP Trunks, Business and Residential VoIP, Mobile and Desktop VoIP, WebRTC, Calling Card, Pinless, and other popular VoIP services.
