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Telecom Regulator in India will use blockchain against spam calls and SMS

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Blockchain will be the next tool used by the TRAI (Telecom Regulatory Authority in India) to fight against aggressive telemarketing, that is using spam calls and SMS. According to the TRAI, blockchain technology is able to track those annoying telemarketers. As they use unregistered phone numbers, they are usually hard to track, and with this new way of fighting against those marketing methods, India’s Telecom regulator will be the first to use blockchain as a mean of regulation. TRAI Chairman RS Sharma said: “Blockchain will ensure two things — non-repudiation and confidentiality. Only those authorized will be able to access details of a subscriber and only when they need to deliver service…“ and added that “TRAI will become the first organization to implement this kind of regulation on such a large scale,” 30 billion commercial calls or SMS are sent every month to users in India. Most of them are…

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Sinch announced that during 2024, the company has successfully delivered more than 1 billion RCS business messages for businesses worldwide.
CPaaS

Sinch Reaches Milestone of 1 billion RCS Business Messages Delivered Worldwide

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Sinch, which is pioneering the way the world communicates through its Customer Communications Cloud, announced that during 2024, the company has successfully delivered more than 1 billion Rich Communication Services (RCS) business messages for businesses worldwide.  This milestone underscores Sinch’s role as a trusted partner when businesses seek out innovative messaging solutions to engage with their customers.

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Discover how Apple’s RCS adoption could transform messaging. Sinch’s Robert Gerstmann shares insights and future implications.
People & Interviews

Sinch’s Robert Gerstmann on Apple’s RCS Adoption and What’s Next

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Apple’s recent decision to adopt Rich Communication Services (RCS) has sent shockwaves through the messaging landscape, driving broader RCS adoption. RCS, an upgrade from traditional SMS, promises richer, more interactive messaging features that allow users to send high-quality media, see read receipts, and enjoy smoother conversations across devices. In this exclusive Q&A, we speak with Robert Gerstmann, Chief Evangelist and Co-Founder of Sinch, to delve into Apple’s adoption of RCS. Known for pioneering advancements in mobile enterprise communications, Gerstmann has played an instrumental role in shaping the Sinch brand and its global strategy. With over 15 years of experience, he offers an insider perspective on how Apple’s embrace of RCS could reshape messaging dynamics, bridge compatibility gaps between iOS and Android, and open new avenues for business communication. Read on as Gerstmann unpacks the opportunities and challenges of this pivotal shift in mobile messaging, offering a blueprint for businesses keen…

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Sinch RCS can now be provisioned using Sinch Customer Dashboard, expanding the number of tools available to get started with RCS.
CPaaS

Get Started with RCS: Sinch Makes Messaging Simple and Scalable for Businesses Worldwide

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Sinch, which is pioneering the way the world communicates through its Customer Communications Cloud, is excited to announce that RCS can now be provisioned using our Sinch Customer Dashboard, expanding the number of tools available for businesses to get started with RCS quickly and seamlessly. With its suite of APIs and user-friendly solutions, Sinch is helping businesses take advantage of RCS at scale, making messaging more interactive, engaging, and accessible.

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Sinch, a leader in Customer Communications Cloud technology, has released its predictions for the 2024 BF/CM shopping season.
CPaaS

Sinch Releases 2024 Black Friday and Cyber Monday Predictions

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Sinch, which is pioneering the way the world communicates through its Customer Communications Cloud, has released its predictions for the 2024 Black Friday and Cyber Monday (BF/CM) shopping season. Based on insights from Sinch’s 2024 Consumer BF/CM Survey, conducted across the US, UK, Spain, France, Germany, Brazil, and Australia, the company forecasts that this year’s shopping trends will be dominated by personalization, conversational commerce, and secure communication technologies. 

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