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Sinch announced that its new Customer Connections hub will now be available in Europe across all digital channels.
CPaaS

Sinch Launches Customer Connections Resource Hub in Europe

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Sinch, which is pioneering the way the world communicates through its Customer Communications Cloud, today announced that its new Customer Connections hub, an online resource centre designed to support customer experience (CX) professionals and marketers, will now be available in Europe across all digital channels. The hub is designed to support European marketers at more than 150,000 businesses worldwide that partner with Sinch, helping them build lasting customer relationships by delivering exceptional experiences across every customer channel.

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Major UK business groups are urging Ofcom to extend the automatic compensation scheme for broadband outages to encompass all businesses.
Market Watch

UK Business Groups Urge Ofcom to Expand Broadband Compensation

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Major UK business groups are urging telecoms regulator Ofcom to extend the automatic compensation scheme for broadband outages to encompass all businesses. This demand highlights frustrations over unreliable broadband services impacting productivity and economic growth. Existing compensation covers only domestic-grade services, leaving many businesses without recourse for connectivity issues.

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StarHub has unveiled its Low Latency Data Centre Connect service, providing ultra-low latency data centre connectivity for enterprises.
Infrastructure

StarHub Unveils Ultra-Low Latency Data Centre Connect Service

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StarHub has launched its Low Latency Data Centre Connect service, offering ultra-low latency connectivity for enterprises. The service enhances cloud access, supports advanced network slicing, and provides quantum secure communications, with latency under 1ms to cable landing stations. Key partnerships with Ciena, Digital Realty, and Terrabit Networks ensure robust, secure, and scalable connectivity solutions.

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The UK Ministry of Defence has triumphantly launched its first wholly-owned satellite, named ‘Tyche’, aimed at enhancing ISR capabilities.
Market Watch

UK Ministry of Defence Launches First ISR Satellite ‘Tyche’

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The UK Ministry of Defence has successfully launched its own satellite, ‘Tyche’, revolutionizing Intelligence, Surveillance, and Reconnaissance (ISR) capabilities. This pivotal event marks the UK’s leap forward in space-based defense. As part of a broader initiative, Tyche will bolster military operations, disaster response, and environmental monitoring, reinforcing national security and technological innovation.

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Google has entered into a long-term agreement with Energix Renewables, a U.S.-based developer of renewable energy projects.
Market Watch

Google Partners with Energix for Solar-Powered Data Centers

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Google’s new long-term agreement with Energix Renewables underscores the escalating importance of sustainable energy in tech advancements. By supplying 1.5 gigawatt-peak of solar projects by 2030, this partnership aligns with Google’s net-zero emissions goals, ensuring clean energy for their AI-driven data centers and marking a pivotal shift towards greener technology solutions.

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NTT DoCoMo has successfully tested a hybrid quantum-computing-based network optimization solution from D-Wave Quantum.
IT

DoCoMo and D-Wave Elevate Telecom with Quantum Optimization

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NTT DoCoMo has successfully tested a hybrid quantum-computing-based network optimization solution from D-Wave Quantum, enhancing network performance and reducing paging signal congestion by 15% during peak times. This quantum breakthrough optimizes base station tracking, predicting device movements, and efficiently reconnecting devices. The hybrid solver completed tasks in 40 seconds compared to 27 hours for traditional methods.

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Huawei is strategically targeting the Asia-Pacific region for the expansion of its artificial intelligence (AI) cloud services.
Market Watch

Huawei Expands AI Cloud Services in Asia-Pacific Market

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Huawei is expanding its AI cloud services across the Asia-Pacific region, significantly growing despite US-led sanctions. Their offerings, including Ascend Cloud Service and Pangu large language model, aim to revolutionize sectors like finance and weather forecasting. This strategic move presents exciting opportunities for VoIP engineers and IT professionals.

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