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Telecom News

DIDWW to feature its innovative Voice and SMS services at ITW 2023

By Aiste Kryzanovske April 6, 2023

Efficient communications are essential to keep people connected and businesses thriving in today’s fast-paced digital world. DIDWW, a leading provider of premium quality VoIP communications, two-way SIP trunking and SMS services, has announced its participation in International Telecoms Week 2023, the world’s largest event aimed at bringing together global leaders in the telecoms and digital infrastructure industries. The 16th annual edition of ITW is scheduled for the 14-17th of May in Washington, DC, and provides visitors with a comprehensive range of connectivity solutions under one roof. With 6,000 attendees, over 2,000 companies and more than 120 expert speakers, ITW 2023 offers an ideal platform for professionals to meet and network with influential leaders, innovators and decision-makers in the field of telecommunications. During this upcoming event, DIDWW is set to showcase the latest advancements to their powerful two-way SIP trunking solution, A2P and P2P SMS, and other innovative VoIP services. With…

News Roundup

A quick roundup of the news in Telecoms | Week #13

By Aiste Kryzanovske March 31, 2023

Vodafone Germany to cut 1,300 jobs in realignment efforts Vodafone Germany has revealed intentions to cut 1,300 positions in management, double functions, and areas with no direct customer interaction as part of a realignment and return to growth effort. In addition, the operator intends to establish 400 new customer-facing positions, resulting in a total loss of 900 positions. The decision comes on the heels of a 1.8% year-on-year decline in fiscal Q3 service income due to client losses in Germany, which is likely to be a special focus of cost-cutting efforts. Telecom companies such as BT and Orange Business have also recently announced layoffs. Read the full article. Five9 launches AI Summary tool for contact centers Five9, a cloud contact center service provider, has released Five9 Agent Assist 2.0 with AI Summary, driven by OpenAI’s language model technology. The solution produces summary highlights of client call recordings in seconds, decreasing…

Telecom News

Unified Office announces Alexa-based AI notifications for business

By Aiste Kryzanovske March 30, 2023

Unified Office, a managed service company that provides cloud-based business communications services, has announced the availability of its new Alexa-powered AI-based Performance Notifications Suite. The suite incorporates Alexa-powered communications into Unified Office’s AI-based notifications platform, allowing clients to receive mission-critical notifications through Alexa-enabled products. The AI-based alerts platform from Unified Office is designed to provide organizations with enhanced visibility and convenience, allowing them to respond faster to events that may harm their business. The platform employs the latest advances in linear regression methods, predictive analytics and AI. The new Alexa-powered AI-based Performance Notifications Suite allows hotels to alert personnel with information such as how many guests are checking in or out, ordering room service, leaving early, and more. Restaurant owners may be provided with trend information and be informed of after-hours events. The suite works in conjunction with Unified Office’s Complete Connect Now business communications platform and…

News Roundup

A quick roundup of the news in Telecoms | Week #12

By Aiste Kryzanovske March 24, 2023

Premium smartphones account for over half of global handset revenues in 2022 According to Counterpoint Research, higher-priced smartphones – those costing more than $600 – accounted for 55% of entire handset revenue in 2022. This is the first time that premium market revenue has accounted for more than half of the worldwide smartphone market. In 2022, revenue attributed to handsets costing $1,000 or more increased by 38%. Apple did well in the premium market, rising 6% year on year and accounting for three-quarters of overall sales in the sector. With more OEMs producing foldable devices in the luxury market, Android smartphones might experience a fresh wave of growth in 2023. Read the full article. Vonage launches no-code video conferencing solution for businesses With the introduction of Vonage’s Meetings API, companies now have a developer-free method of integrating video conferencing into their websites or platforms. The no-code, customizable API is designed…

Telecom News

Organizations’ cybersecurity readiness is troubling, says Cisco

By Aiste Kryzanovske March 23, 2023

According to Cisco’s first-ever Cybersecurity Readiness Index, just 15% of global organizations are rated to have the ‘Mature’ level of preparation required to be resistant to current cybersecurity hazards. The index illustrates where organizations are succeeding in cybersecurity preparedness and where deficiencies may worsen if global business and security leaders do not act. The analysis assesses a company’s ability to sustain cybersecurity resilience in the face of new threats, and includes 19 distinct solutions across five basic pillars: identity, devices, networks, application workloads and data. In a poll of 6,700 private sector cybersecurity leaders from 27 markets, participants were questioned as to which of these technologies they had installed and the current stage of deployment. Businesses were then divided into four readiness stages: beginner, formative, progressive and mature. More than half (55%) of companies polled worldwide are in the Beginner (8%) or Formative (47%) stages of cybersecurity readiness,…

Telecom News

Orange Belgium gets approval for acquisition of VOO

By Aiste Kryzanovske March 22, 2023

The European Commission has given Orange Belgium permission to purchase 75% of the capital, less one share, of VOO SA. The decision, which was made public on March 21, allows Orange Belgium to proceed with the proposed acquisition and strengthens the business’s convergent multigigabit strategy on a national scale. Orange Belgium’s undertakings, according to the European Commission, completely resolve the competition issues discovered during the purchase process. On completion of the acquisition, Orange Belgium hopes to run a high-speed network across Wallonia and a portion of Brussels. The company’s ambitious investment strategy, along with the combined personnel talent and knowledge of VOO and Orange, is anticipated to raise the standard of services provided to clients and boost competition in the Walloon and Brussels areas. Xavier Pichon, Chief Executive Officer at Orange Belgium, expressed his satisfaction with the European Commission’s decision: “We are thrilled by the decision of…

News Roundup

A quick roundup of the news in Telecoms | Week #11

By Aiste Kryzanovske March 17, 2023

T-Mobile to acquire Mint Mobile for up to $1.35bn T-Mobile stated on Wednesday that it intends to purchase Ka’ena Corporation and its subsidiaries, including Mint Mobile, for up to $1.35 billion in cash and stock. The acquisition also includes wireless provider Ultra Mobile and wholesaler Plum. T- Mobile’s decision to pay a premium for the acquisition is thought to have been influenced by Ryan Reynolds, who fronts most of Mint Mobile’s marketing and holds an ownership stake in the company. According to CEO Mike Sievert, Mint Mobile’s innovative marketing approach, led by Reynolds, will be adapted to other sectors of T-Mobile. Reynolds is required to remain with the company for an unspecified amount of time under the terms of the agreement. Read the full article. Meta Platforms to layoff an additional 10,000 employees Meta Platforms is laying off 10,000 employees as part of its continued attempts to improve its financial…

Telecom News

DIDWW SIP Trunking Solution Now Available on Genesys AppFoundry

By Aiste Kryzanovske March 15, 2023

The international telecom operator combines forces with Genesys Cloud CX™ to provide customers with a powerful communications solution that will accelerate their international growth. DIDWW, a global provider of premium quality VoIP communication and SIP trunking services for businesses and telco carriers, has announced that its SIP Trunking solution is now available on the Genesys AppFoundry™, a marketplace of solutions offering a curated selection of applications and integrations that elevate customer and employee experiences. Through the new AppFoundry™ listing, Genesys users can conveniently select a reliable and certified telecom provider that offers solutions tailored to their unique business communications needs, while benefiting from a streamlined experience. SIP trunking is now available with Genesys Cloud CX™, an all-in-one composable solution that helps organizations offer frictionless and connected customer and employee experiences. As a modern, API-first experience orchestration platform, Genesys Cloud CX enables organizations to coordinate every interaction and…

News Roundup

A quick roundup of the news in Telecoms | Week #10

By Aiste Kryzanovske March 10, 2023

Salesforce launches a generative AI CRM technology The world’s first generative AI customer relationship management (CRM) platform, Einstein GPT, has been released by Salesforce. The system will provide personalized content for interactions across sales, service, marketing, commerce, and IT using real-time data from the Salesforce Data Cloud. Clients may integrate data with OpenAI’s cutting-edge AI models or employ external models within Salesforce CRM to create dynamic content that responds to user requirements. In order to invest in high-potential businesses and support ethical, reliable, and generative AI, Salesforce Ventures has also established a $250 million Generative AI Fund. Read more at: https://tinyurl.com/2vu9vhnn Dish Wireless receives FCC permission to test T-Mobile’s 5G spectrum Dish Wireless will perform 5G testing using part of T-Mobile’s low-band spectrum before determining whether to acquire the spectrum later this year. The Federal Communications Commission approved the testing, which will be conducted in Arizona until September 30. Dish…

Telecom News

DIDWW launches Alphanumeric A2P SMS in 21 European markets

By Aiste Kryzanovske March 9, 2023

With unparalleled speed, convenience and security, A2P SMS service empowers organizations to reach customers using personalized, targeted messages that drive results and foster brand loyalty. DIDWW, a global provider of premium quality VoIP communications and SIP trunking services to operators and businesses all over the world, has further expanded the coverage of its A2P SMS service with alphanumeric sender IDs by adding 21 European countries. These new additions will enable DIDWW to offer its customers further opportunities to send SMS messages with a guaranteed sender ID that matches their brand name, increasing brand recognition and customer engagement. The service is now available in the following countries: Austria, Denmark, Estonia, Finland, France, Germany, Greece, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, the Netherlands, Portugal, Slovakia, Slovenia, Spain, Sweden, Switzerland and the United Kingdom. The DIDWW architecture can handle large volumes of messages, provide real-time monitoring and ensure high delivery rates.…