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The surging interest in cloud-based applications represents a flourishing sector of the tech sphere, by providing an enhanced user experience and considerable savings on terminal investments. Telecommunication giant, ZTE, demonstrates this potential with their virtual STB (vSTB) solution in the television industry – a pioneering effort that bypasses traditional terminal downturns hampering TV service expansion. This solution effectively confronts challenges of limited service quality and hard adaptation processes linked with operator TV services, and eliminates sizable terminal outlays. Similarly, the cloud STB product presented by China Mobile and ZTE capitalises on China Mobile’s robust computing capacities and thus streamlines content broadcast to every terminal.

Brought forth by the Wireless Broadband Alliance (WBA), the exciting implementation of Wi-Fi 7 offers to revolutionize our wireless possibilities. This tech breakthrough, outpacing previous Wi-Fi versions, promises double the bandwidth and triple the speed, enabling impractical or seemingly impossible applications to become reality. The technology, based upon the IEEE 802.11be standard, will enable channel widths up to 320 MHz and support 4k QAM. With the potential for widespread deployment, Wi-Fi 7’s multi-link operation could mark a future with enhanced Wi-Fi experiences and low-latency immersive applications. However, the prerequisites of a solid fiber connection highlight challenges in achieving full-scale benefits.

Sinch which powers meaningful conversations between businesses and their customers through its Customer Communications Cloud, today announced its global launch of SMS for Zoho Desk, which extends Sinch MessageMedia’s industry-leading, two-way SMS capabilities. Deepening existing, highly-rated integrations with the Zoho Suite — SMS for Zoho Desk by Sinch MessageMedia enables customer service teams to easily manage and quickly address customer inquiries from a centralized platform, cutting down on response times and improving customer satisfaction. 

BYOD VoIP, or “Bring Your Own Device Voice over Internet Protocol,” lets employees use personal devices like smartphones, tablets, or laptops for business calls through VoIP. This approach enhances flexibility, productivity, and cost savings, but it also poses challenges like security risks, device compatibility, and privacy concerns. Implementing BYOD VoIP effectively requires clear policies, network readiness, robust security measures, and employee training.

NTT DoCoMo, a leading Japanese mobile operator, has initiated a bold move to deepen its collaboration with data gathering giant, Intage Holdings, through a lucrative public tender offer. Attempting to leverage sharper client insights, the ambitious endeavor seeks to enhance marketing abilities and enrich customer experience. Could this pave the way to innovative solutions for societal issues?

Google Chrome’s desktop version is set for a Material You design update. Apple hints at traditional smart glasses development through a recent patent, complementing their Vision Pro headset. Verizon introduces a versatile Mobile Onsite Network-as-a-Service for enterprises, offering private networks, edge compute, SD-Wan, and satellite connectivity. Meanwhile, Google unveils its Pixel 8 series and teases the Pixel Watch 2 ahead of an October 4th launch event.

Content Guru, a global leader in cloud contact center and customer experience (CX) technology, has unveiled a groundbreaking addition to its storm® platform. In a significant move, the company has integrated Google Business Messages, a digital communication channel, into its repertoire. This integration empowers customers to engage with brands via various Google entry points, including Google Search, Google Maps, and Google Ads.

The EU’s strategic push under the Digital Markets Act has resulted in mega-tech firms Alphabet, Amazon, Apple, ByteDance, Meta and Microsoft being labelled ‘gatekeepers’. With this new classification, pivotal changes are expected in the realm of digital services for end-users and businesses. Crucial guidelines centering around data transparency, competitiveness, and platform interoperability must now be adhered to. On the other side of the coin, brands such as Samsung have evaded the ‘gatekeeper’ tag.