Qatar-based telecommunications giant Ooredoo has announced a strategic partnership with Nokia aimed at capitalizing on the burgeoning private 5G network sector. The collaboration, formalized through a Memorandum of Understanding (MoU), will see the two companies working together to develop bespoke 5G networks tailored for enterprise clients.
Intelsat, a leading satellite connectivity firm, has joined forces with farming equipment manufacturer CNH to introduce connected tractors and other agricultural machinery to Brazil, enabling precision farming in remote regions. The initiative involves installing ruggedized multi-orbit satellite terminals on CNH farm equipment across Brazil. These terminals will leverage Intelsat’s global network to establish connectivity, facilitating the real-time streaming of data between farm equipment and cloud services.
CSPs have been investing heavily in network technology to reduce expenses, but legacy voice infrastructure is holding them back. Cloud transformation can deliver better customer experiences, reduce costs, and increase scalability. AI will change customer engagement and revenue generation, with GenAI offering SMBs deep analytics from customer conversations. CSPs should focus on a modern, digital-first customer experience with self-service options. Alianza offers a cloud communications platform to simplify migration and operations for CSPs.
Broadvoice, a provider of omnichannel contact center platforms and unified communications for small and mid-market enterprises and BPOs, has been recognized for its outstanding customer satisfaction strategy. The company’s Broadvoice Success Program has been awarded a Bronze Stevie Award for Best Customer Satisfaction Strategy. Judges praised Broadvoice’s approach as “impressive” and “significant,” highlighting its exceptional commitment to client satisfaction.
Despite the much-anticipated launch of Apple’s Vision Pro, reports indicate a struggle in sales for the tech giant’s high-priced mixed reality headset. Noted Apple analyst Ming-Chi Kuo recently shared insights on Medium, revealing that Apple has slashed its shipment forecast for the pricey device.
A recent market study by INCA (Independent Networks Cooperative Association) and Point Topic reveals that alternative network builders in the UK have collectively expanded fibre infrastructure to more premises than BT’s Openreach unit. By the end of 2023, UK altnets had reached 12.9 million premises with fibre, exceeding Openreach’s coverage of 12.8 million.
VTech has entrusted its European subsidiary, Snom Technology, to expand business product sales in Asia-Pacific (APAC). From April 2024 onwards, the German manufacturer will be responsible for all sales of VoIP telephones in the region, with Fabio Albanini, currently Head of International Sales for EMEA, now also in charge of this new area.
The move towards net neutrality took a noteworthy leap after a unanimous vote at the FCC session. This progressive policy asserts an equal playing field for all web content by banning ISPs from blocking or charging premiums for site delivery.
NEC launches “NEC cotomi Pro” and “NEC cotomi Light,” advanced gen AI models. Lumos will be acquired by a joint venture of EQT and T-Mobile to expand high-speed internet access. CEA-Leti leads EU projects 6G-DISAC and 6G-GOALS, revolutionizing 6G technology through smart networks. Sanas obtained a patent for its Real-Time Accent Conversion AI Technology, enabling call center agents to adapt accents and reduce background noise. GlobalData’s report highlights how startups are innovating in AI-driven medical diagnostics, IT management, and financial operations.
HMD, the company behind Nokia phones, has unveiled its inaugural lineup of self-branded smartphones known as the Pulse series. This move marks a significant departure for HMD, which initially gained traction by leveraging the trusted Nokia name for its handset operations.