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A quick roundup of the news in Telecoms | Week #37

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iPhone 11: Apple launches new Pro smartphones with better cameras Apple has unveiled a new line of iPhones – iPhone 11, iPhone 11 Pro and iPhone 11 Pro Max – featuring faster processors, improved screens, and new camera systems. All three devices look similar to their predecessors, but the company has upgraded their respective camera systems to enable wide-angle photos and made improvements that result in a longer battery life and faster performance than before. There is also a variety of new colours available, with a new matte finish on the back of the iPhone 11 Pro. Read more at: https://tinyurl.com/y3ery8a6 Huawei wants to sell its 5G tech to rivals – report The Chinese tech giant is prepared to help create a competitor on the market by selling a perpetual licence to its 5G technology. Huawei founder and CEO Ren Zhengfei has made a remarkable claim that for a one-time fee,…

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Belgium’s first all-VoIP network set up by World Telecom Labs and Edpnet

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Telecommunications equipment supplier World Telecom Labs (WTL) and a mobile virtual network operator Edpnet, have announced that the first all-VoIP network in Belgium is now live, enabling businesses to benefit from high-quality and cost effective voice services. It is stated that Edpnet has become the first operator in Belgium to make the switch from traditional ISDN to a VoIP platform, thus gaining the ability to easily add more capacity, which will ensure the company’s future growth. For this move, Edpnet has deployed WTL’s VoIP switches for its VoIP links, ensuring high call quality and an always-on network, and optimizing bandwidth capacity. Joachim Slabbaert, COO at Edpnet, said, “WTL is a technologically innovative company whose team really understand what VoIP operators want and need.  We buy from them because they do what they say – improve our network and reduce our costs. This migration is a huge milestone for our company and has…

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Three UK enables its 5G broadband service in London

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Yet another carrier has joined the ranks of the super-fast 5G service providers. Three UK has launched its 5G fixed wireless access (FWA) network, and is now offering high-speed 5G Broadband in central London. The country’s fourth biggest mobile network operator is offering “fibre-like speeds” and a “plug and play” hub to allow next-gen mobile network access throughout the home. In order to get Internet connectivity, the router connects directly to a 5G mobile phone signal, thus eliminating the need for users to pay a landline rental fee. Dave Dyson, CEO at Three UK, said, “Three’s 5G is going to revolutionize the home broadband experience. No more paying for landline rental, no more waiting for engineers, and even a same day delivery option. It really is the straightforward plug and play broadband that customers have been waiting for. We’ve taken a simple approach with one single truly unlimited data…

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FIX Network to provide non-hackable 2FA solutions for secure authentication

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FIX Network, an innovative technology company from Vilnius, Lithuania, has developed a new two-factor authentication (2FA) SIM card and app for protecting mobile data and digital identities. The ultimate goal of the company is to provide comprehensive blockchain-based solutions for mobile devices, enabling subscribers to secure their digital assets and identities by safekeeping private keys on their SIM cards. However, due to the urgent and immediate requirement of securing phone numbers – which may be considered to be the most valuable digital identities – FIX Network will provide a free-to-use 2FA application, together with newly issued and truly subscriber-owned phone numbers that will serve as secure and global digital identities. These numbers will be fully controlled by the subscriber, preventing unauthorized porting or malicious hijacking of the phone number. This 2FA solution will also include the practical ability to recover access to digital identities through user-defined policies that include…

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Effective ways to improve customer service in a VoIP business

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We live in a world of increasingly complex telecom and VoIP services, with subscribers having access to an abundance of cutting-edge products. The fierce competition in the field of communications demands an excellent customer experience in order to attract and retain customers, and to reduce churn. With so many choices on offer, the power has shifted to customers – if faced with a problem, they have come to expect an immediate resolution. Unfortunately, the surveys of customer experience in the telecommunication world reveal that, in general, consumers have a very low opinion of the telecoms industry and are dissatisfied with the support that they receive from their providers. It seems that the reason for this deficiency may be found in the mindset of telecom operators, who devote most of their time and effort to building and managing their VoIP networks, rather than indulging their customers. Satisfactory customer experience in…

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Trend Micro and Docomo unveils IoT security service

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The Japanese mobile operator NTT Docomo Inc. and a multinational cyber security and defense company Trend Micro Inc. have announced the launch of a service designed to protect Internet of Things (IoT) devices running on Docomo’s mobile network. The new Cloud Platform Network Security Service from Docomo, which uses Trend Micro’s security platform, will enable the “first-of-its-kind protection” for IoT networks. The provided user-friendly security shield will mainly target Docomo’s customers who are building infrastructure-as-a-service (IaaS) environments. Akihiko Omikawa, Executive vice president at Trend Micro, said, “The promise and potential of 5G has the world waiting but let me issue a warning for the need for extra protection. Smarter endpoints mean a greater cyber risk to manage. We’re delighted and proud that our technology meets the needs of this global mobile phone leader. Together our joint solution delivers cloud infrastructure capabilities integrated with IoT-ready security customized for modern data centers.”…

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Salesforce gives $15.7 billion for data analytics platform Tableau

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The San Francisco-based cloud giant Salesforce has reached an agreement to buy Tableau Software Inc. in an all-stock deal valued at $15.7 billion. By acquiring Tableau, which provides easy-to-use tools for data visualization and management, Salesforce has positioned itself as the latest major technology company to play an important role in helping enterprises analyze data, make smarter decisions, drive intelligent, connected customer experiences, and facilitate innovation. “We are bringing together the world’s #1 CRM with the #1 analytics platform. Tableau helps people see and understand data, and Salesforce helps people engage and understand customers,” stated Marc Benioff, chairman and co-CEO, Salesforce. “It’s truly the best of both worlds for our customers – bringing together two critical platforms that every customer needs to understand their world. I’m thrilled to welcome Adam and his team to Salesforce.” Currently, Tableau has more than 86,000 business customers around the world, including Charles Schwab,…

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Nvidia EGX platform delivers real-time AI in GPU edge servers

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The American chipset manufacturer Nvidia is rolling out its EGX platform to bring real-time artificial intelligence (AI) to the edge of the network. Nvidia EGX is an accelerated computing platform, which boasts low-latency AI that enables companies to perceive, understand and act in real time on continuous streaming data between 5G base stations, warehouses, retail stores, factories and beyond. AI computing will occur at the edge of the network, where sensors collect data before it is sent to cloud-connected data centers. This platform is expected to satisfy the increasing demand for AI applications to assist numerous devices streaming continuous raw sensor data and is designed for high-throughput AI at the edge where data is primarily sourced to achieve instantaneous and guaranteed response times while reducing bandwidth to the cloud. According to the company, by 2025, there could be up to 150 billion machine sensors and the Internet of Things (IoT) devices streaming…

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ZTE unveils its first cybersecurity lab to demonstrate transparency

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The Chinese telecommunications, enterprise and consumer technology and equipment provider ZTE Corporation has launched its first domestic cybersecurity lab in Nanjing, China, thus confirming its commitment to the ICT industry to counter cybersecurity threats. The company is also planning to expand across the globe with similar facilities in the near future, with the first installations being in Italy and Belgium. According to a statement by ZTE, the opening of a new lab represents an important milestone for the company as it aims to increase transparency and enhance trust with third parties, including customers, global regulators and other stakeholders. This initiative is in direct response to the national security concerns that are prompting several countries to apply restrictions on the use of equipment from Chinese vendors in 5G rollouts. Zhong Hong, Chief Security Officer at ZTE, said, “The security lab is an open and cooperative platform for the industry.…

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Telesat delivers the world’s first 5G backhaul demo over LEO satellite

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Global satellite operator Telesat, the Vodafone Group and the University of Surrey in the UK, have successfully accomplished the world’s first 5G backhaul demonstration deploying a Low Earth Orbit (LEO) communications satellite. This successful trial demonstrates that LEO satellites are able to provide efficient backhaul transport channels for mobile network operators (MNOs), including for 5G advanced services. During the live test conducted by these partners in April, Telesat’s Phase 1 LEO satellite was connected to the University of Surrey’s 5G testbed network, with the support of specialist Vodafone engineers. Vodafone also provided some funding and arranged licensing for the demonstration system. John Miller, Head of Satellite Engineering at Vodafone, said: “The use of LEO satellites provides an additional mobile backhaul option and can be an important part of the delivery system particularly to customers in our markets who live in rural areas.” Professor Barry Evans, University of Surrey, said: “The University of Surrey is very…

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