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Review of top 10 VoIP phone systems for small-to-medium size business

By Vilija Simkiene April 26, 2019

The current telecommunications market is abundant with a variety of business phone systems carefully designed to improve day-to-day communications and handle the complex needs of various organizations. Among the different existing types of telephone systems appropriate for use by small-to-medium size businesses, VoIP-related phone solutions are currently the most common and are growing in popularity. VoIP phone systems operate using broadband Internet connections and generally include quick and easy installation, cost effective pricing, high scalability and advanced features with options to cater to any entity size, ranging from a small business to a multi-service enterprise. A comprehensive VoIP solution should include a range of voice functions needed by the organization, and support both external and internal communications as required. Finding the most suitable phone system may be overwhelming, so for those currently on the lookout, here are the top ten VoIP phone systems to investigate. Nextiva VoIP Software…

Telecom News

Samsung’s Galaxy Fold – a cutting-edge handset with unfolding issues

By Vilija Simkiene April 23, 2019

The South Korean tech giant Samsung Electronics has unveiled the full specifications of its upcoming Galaxy Fold, getting ready for its first ever foldable smartphone launch in the global market in the upcoming weeks. The company first displayed the phone during MWC Barcelona 2019, but only inside a glass enclosure at its booth. Now, Samsung has shared an infographic that reveals the full specifications for this foldable handset. The Galaxy Fold features a 4.6-inch cover display and, when unfolded, the device turns into a 7.3-inch Infinity Flex Display-based tablet PC with an aspect ratio of 4.2:3 and pixel density of 399. The smartphone weighs only 263 grams and is 6.9 mm thick when opened and 15-17 mm thick when folded, depending on its position. As stated by the company, the larger screen is designed to offer a new approach to multitasking, with users being able to watch videos and…

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Google Cloud advances support for open-source technologies

By Vilija Simkiene April 11, 2019

Google Cloud has responded to its customers’ requests for the ability to use open-source technology easily in a cloud-native manner. At Google Cloud Next 2019, the company announced strategic partnerships with seven “leading open source-centric companies” working on data management and analytics. The products from Confluent, DataStax, Elastic, InfluxData, MongoDB, Neo4j and Redis Labs will be integrated into the Google Cloud Platform (GCP) and offered as managed services. According to Google, this new project will deliver a seamless user experience in management, billing and support and will simultaneously provide the ability to easily leverage these open-source technologies in Google’s cloud. In addition, the tech giant will cooperate with its partners to build integration with native GCP services like Stackdriver for monitoring and logging, and IAM for user and security policy management. Manvinder Singh, the head of infrastructure partnerships at Google Cloud, said in a press briefing: “As you…

VoIP-CRM integration – a powerful combination for business optimization

By Vilija Simkiene April 10, 2019

Most progressive and forward-thinking companies employ advanced technologies when trying to find new ways to strengthen commercial relationships and reinforce their business processes to promote growth. In today’s global digital world, telephony has become much more than just communications – it promotes innovation, efficiency, flexibility and integration. While more and more companies are seeking to adopt modern, cost-effective communication technology such as VoIP (Voice over Internet protocol), the task of communicating with customers and taking care of their needs is often accomplished using advanced and high-tech CRM (customer relationship management) solutions. VoIP-CRM integrations allow cloud VoIP providers to connect their customer’s CRM accounts with the implemented business phone systems, and exchange data between the two platforms. Let’s analyze the benefits of CRM and phone system integration, and the smart communication models for business that offer the combination of VoIP and CRM. The concept of VoIP-CRM integration In general, CRM…

Telecom News

Apple acquires Italian app backend startup Stamplay

By Vilija Simkiene March 26, 2019

Apple has recently acquired the Italian startup named Stamplay, a company offering an API-based backend development platform that aims to simplify the cloud-based development of apps for businesses. Stamplay specializes in building a “low code workflow automation” platform, and could assist the iPhone-maker in providing improved backend tools for iOS and macOS developers. In a press release, Italy’s Roma Tre University confirmed that Apple had acquired its startup, although the tech giant itself has not yet issued the customary statement on this acquisition. According to Italian media reports, the deal was worth around five million euros, which equates to roughly $5.6 million. Stamplay, which was founded by Nicola Mattina and Giuliano Iacobelli of Roma Tre’s computer engineering and business economics departments, provides a task automation platform geared toward enterprises. With a slogan “automate your business”, the startup enables companies to create workflows for handling monotonous, labor-intensive chores such as…

Telecom News

Telefonica, Rivetz and PeerStream join for Blockchain-powered cybersecurity

By Vilija Simkiene March 19, 2019

The accomplished blockchain technologies company PeerStream, Inc. has joined the partnership of Telefonica’s cybersecurity unit ElevenPaths and decentralized hardware-based cybersecurity leader Rivetz, to work cooperatively on next-generation zero trust architectures, and offer privacy and security protection for business communications. Alex Harrington, CEO of PeerStream, said: “We are excited to collaborate with such esteemed partners to build groundbreaking software that has the potential to deliver real value for a large worldwide client base. We are honored to join ElevenPaths and Rivetz in this common vision.” PeerStream is focusing on privacy and security improvements and the development of enterprise-grade communications software that is being readied to enter the market under the Backchannel brand. Backchannel incorporates a growing suite of software tools created to control secure, real-time data and messaging channels, including support for video streaming. The company’s decentralized network routing technology may operate on either blockchain or traditional distributed architectures. …

Telecom News

Global tech giants partner for high-speed interconnect

By Vilija Simkiene March 14, 2019

A consortium of nine technology companies – Intel, Cisco, Dell EMC, Microsoft, Hewlett Packard Enterprise, Facebook, Google, Alibaba and Huawei – has been formed in order to create and launch a new standard, called Compute Express Link (CXL). This project will accelerate ever-expanding data workloads, such as high-performance computing, artificial intelligence (AI), internet of things (IoT), rich media services, and cloud applications. Jim Pappas, director of technology initiatives at Intel, said in a statement: “CXL is an important milestone for data-centric computing and will be a foundational standard for an open, dynamic accelerator ecosystem. Like USB and PCI Express, which Intel also cofounded, we can look forward to a new wave of industry innovation and customer value delivered through the CXL standard.” The new cluster of tech giants, described as “the biggest group of influencers driving a modern interconnect standard”, also affirmed the CXL Specification 1.0, which enables…

Telecom News

MWC Barcelona 2019 – the latest smartphone industry trends

By Vilija Simkiene February 26, 2019

The Mobile World Congress – MWC Barcelona 2019 – is here. More than 100,000 mobile industry insiders, telecom specialists, professionals, analysts, reporters, and admirers of the most advanced devices have gathered to explore the wonders of the latest technology. Tech giants such as Samsung, Huawei, Xiaomi, and Vivo unveiled their innovations just before the show, but here we list some notable smartphones that have been presented at MWC. LG V50 ThinQ South Korea’s LG Electronics has unveiled its first 5G smartphone with a dual screen, the V50 ThinQ. The two screens are independant, enabling users to watch videos on one screen and browse the Internet on the other. Qualcomm’s cutting-edge Snapdragon 855 chipset together with a X50 5G modem will power the V50 model to support high-resolution games and data-rich applications without latency. The phone, with a 6.4-inch OLED full vision display, is equipped with a 4,000 mAh battery and…

Telecom News

GSMA prompts Europe on network security and 5G competition

By Vilija Simkiene February 21, 2019

The global organization representing the interests of mobile network operators, GSMA, has called for European governments to “safeguard network security and competition” in the telecommunications infrastructure industry. The association has issued a warning to Europe to refrain from activities that would obstruct the use of certain equipment necessary for 5G mobile network development. According to the GSMA, “Actions that disrupt the equipment supply for the various segments of the network (access, transport and core) will increase costs to European operators, businesses and citizens; delay 5G deployment by years across Europe and potentially also jeopardise the functioning of existing 4G networks upon which 5G is intended to be built.” Although no specific company names are mentioned in the statement, the GSMA initiative highlights the industry’s significant endeavor to prevent the application of additional sanctions, similar to those announced by the United States and Australian governments on Chinese vendors Huawei…

Predictions for VoIP services and technologies in 2019

By Vilija Simkiene February 20, 2019

VoIP has become an integral part of the day-to-day lives of many people throughout the world, offering a plethora of technological advancements and options, simplifying many communication processes and making interactions more convenient and consumer friendly. VoIP is one of the most talked-about technologies, and its prevalence is anticipated to grow in the upcoming years. Over the last twenty years, VoIP has provided businesses around the world with the convenience of increased mobility, due to constant development and emerging cutting-edge technologies. The usage of VoIP as a service has grown rapidly – between 1998 and 2002, VoIP carried only 1-3% of all voice calls worldwide, but in 2005, VoIP was responsible for more than 200 billion call minutes. With 2019 already underway, let’s have a look at what the future holds for the VoIP communications industry. In particular, we examine the insights and predictions regarding the trends and technologies that will…